American Meat & Seafood — responsibly raised, sustainably sourced. No antibiotics or added hormones, ever.
Written by the business, not verified by us.
Is Good Chop legit?
Good Chop (goodchop.com) has a 4.2 out of 5 rating on OK.one, based on 270 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible flavor and exceptional tenderness of the meat, noting that the cuts consistently arrive nicely packed, fresh, and completely frozen. Consumer feedback highlights the convenient online ordering system, flexible delivery scheduling, and a wide variety of delicious choices available to suit individual preferences.
However, some reviewers were not happy with occasional shipping delays or missing items that negatively affected their overall deliveries. A few other people also felt that the products were relatively expensive and not always a great value for the amount received.
Auto-generated from all reviews of this business. For reference only.
What people say
K
Kelly美国 · 4 reviews · Experienced 2026-08-03 ·
★★★★★
When my box arrived
When my box arrived, the meat was thawed out and when I opened the box it smelled rancid. There were no ice packs or Styrofoam box(like Butcher Box). Fed EX had held the box for an extra day before delivering it so either they kept it in a truck or a warm warehouse. The company rep in the email claimed they packed their boxes with dry Ice so there should not have been a problem. The Meat was wrapped up in a thawed out cold wrap, and the meat was warm and smelled so bad. When I contacted Good Chop with an email because they close at 6pm and despite saying yes you can leave a message, you cannot. They promised me a new box in two days on my days off which are Monday and Tuesday. Well today on Monday they just processed the order and sent me an email saying it will take 3 to 5 days. When I emailed back because no one was answering their phones and explained to them the previous rep told me it will be here on Monday or Tuesday and rather snarky email came back and saying we cannot guarantee that. So I responded the previous rep did. So just to warn you their customer service is terrible. How the meat tastes I do not know because i had to toss the first box out.
Kelly
Reply from Good Chop2026-08-04
Hi Kelly,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
K
Kelly Brown美国 · 1 review · Experienced 2026-08-04 ·
★★★★★
Late, deceitful and unhelpful
First box was over a week late. It didn’t ship until the day after it was supposed to arrive and was still delayed after that. The box had to be tossed because everything was defrosted and only cold. Customer service was a pain to deal with and it took forever to get them to understand that I had no idea where my box was and when it finally did arrive that the timeline of shipping was way out of the safe range. I signed up for the free blackstone promotion and it’s been over 3 weeks since I was supposed to receive the code. I’ve reached out 4 times to customer service and they’ve been less than helpful, only saying it’s been escalated, but with no resolution and rushing me off of the chat. The meat is meh. Cheaper cuts are fine but the more expensive ribeyes were small, tough, sinewy and not very flavorful. Once this issue is resolved with the blackstone I’m going to cancel and hopefully never have to deal with them again
Absolutely LOVE everything about Good Chop. Very convenient. Price is unbelievably great and best of all everything tastes amazing! Thank you Good Chop! You earned a repeat customer!
What has made my experience about Good Chop great for my first year of ordering (2025-present) is my products are high quality; they arrive on schedule frozen and intact, even the outside packaging. The products are tasteful, texture tender with vibrant rich color and living up to Good Chop's description.
Very pleased with the meat. It is fresh, tender and flavorful. I placed a second order, because the product is better than any market cut, I have had here. We don't have butcher shops like my hometown. This taste like farm fresh.
I never received my box for 8/2
Please resend because I love your meat
Reply from Good Chop2026-08-03
Hi Barbara,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving your scheduled box delivery on August 2nd, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
Box arrived timely. The ice was still present somewhat. Meat was still frozen. As far as tasting we've not eaten it yet. I'm attempting to eat what's in the freezer. Can't wait to eat the food it looks great.
Reply from Good Chop2026-08-03
Hi Valerie,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your box arrived right on time, well-chilled, and that you're excited to dig into the meals. We hope you love every bite once you get to try them, and your kind words mean a great deal to us!
Warm regards,
The Good Chop Team
The meat has been good but almost every package has holes in it causing the bag to lose its airtight seal.
Reply from Good Chop2026-08-04
Hi Guy,
Thank you for taking the time to share your rating with us and the community. We’re delighted to hear that you find the quality of the meat to be good, though we take note of your experience with damaged packaging. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of Good Chop!
Warm regards,
The Good Chop Team
I tried to stop the automatic delivery but was just notified of a charge on my account.
How do I stop this? At the time of my first order I thought I’d chosen no auto delivery.
Reply from Good Chop2026-08-04
Hi Jim,
Thank you for your review! It is feedback like yours that helps us grow and improve!
While we are sorry to learn of your experience with our services, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of Good Chop
Warm regards,
The Good Chop Team
ButcherBox
Good Ranchers
US Wellness Meats
Wild Alaskan Company 
Omaha Steaks
repprovisions.com
Wulf's Fish
Fulton Fish Market