GUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].
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Is GUNNAR Optiks legit?
GUNNAR Optiks (gunnar.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 12% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the stylish designs, comfortable fit, and the exceptionally high quality of materials used across their eyewear collections. Many people also appreciate the prompt professional assistance and the wonderfully smooth ordering process when purchasing corrective lenses.
However, some people mentioned experiencing frustrating shipping delays and packages that ultimately failed to arrive on time. Consumers additionally reported significant difficulties dealing with unhelpful customer support when attempting to process returns, exchanges, or refunds. A few reviewers also encountered frustrating product defects, such as blurry lenses or receiving completely incorrect items.
Auto-generated from all reviews of this business. For reference only.
Just don't order from these guys there's easier cheaper glasses online
I ordered the fallout glasses and it originally said 3-6 day shipping something like that. So I place the order and notice I accidentally typed in the wrong address so I immediately reached out to customer support and asked if they could send it to the correct address they said no problem I said while you're at it I think id also like to upgrade the to the transition lenses they said no problem sent me a link to pay the difference charged me 100 dollars and THEN told me it'd take 3-4 weeks to process and ship my ordered so I'm annoyed but it happens AND THEN after waiting a full month for these things THEY STILL SENT THEM TO THE WRONG ADDRESS WITHOUT TRANSITION LENSES after charging me extra for them
I still have my original pair of glasses from you all. 10 plus years later. They help with my headaches every day from staring at a screen. Ive been wanting a new pair for a while now. These ones are great!! So pumped to get them
My order was placed on 10/24/24 and was “delivered” to me on 11/27/24. The correct pair of glasses have yet to arrive as of today 12/12/24 because it was shipped to the wrong customer from their lab according to customer service.
I have been using your glasses for years. All of my experiences have been great. I sat on my last pair and fear the damage to the hinges made it useless to ask for repairs. So I opted for another pair of fallout33 frames which are sturdier than the Pendleton. I did enquire as to how much longer it would be before I received them as they were driving at night? They got right back to me and let me know they were almost on the way. The shipping information was a bit lagging but that's due to the holidays. Cheers
I loved the frames designs. Very light a sturdy. It’s easy on my nose bridge when compared to other frames. The lightness is a HUGE PLUS. No Issue with any of my frames & glasses from GUNNAR! I loved everyone I bought. The clip on are so well made, easy to put onto my frames & it is very comfortable. I highly recommend these glasses & frames.
Poor customer service! We requested expediting the order as we needed the glasses before leaving town for a major medical procedure. They promised attention to the order and assured us they would be delivered in time. The order was delayed within the company and then wasn't given to USPS for a day or two. Very disappointing.
I recently placed an order through the official website after receiving an email with a discount code. Unfortunately, I forgot to apply the code at checkout and finalized the payment without it.
When I realized my mistake, I promptly reached out to the customer service team via email, hoping they could honor the discount. However, I received excuses as to why they couldn’t uphold the discount. I then requested a refund so I could reorder using the code, but they failed to respond to my request.
The lack of support and communication is extremely disappointing. This experience has left me dissatisfied and unlikely to recommend their service.
Reply from GUNNAR Optiks2024-12-02
Hi Param, We apologize for the delay! We have corrected this and hope you enjoy your new GUNNAR glasses. Please feel free to follow up with us at [email protected] with any questions or concerns
Sincerely,
Customer Service Team
Finding my latest pair of Gunnars was easy, so many choices but the filters helped and was able to make the perfect choice. Can’t wait for them to arrive.
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