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GUNNAR Optiks

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201 reviews

3.8201 reviews
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About GUNNAR Optiks

Data updated
Website
gunnar.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
47 reviews
Replies to negative
12% (7/57)
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About this business

GUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].

Written by the business, not verified by us.

Is GUNNAR Optiks legit?

GUNNAR Optiks (gunnar.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 12% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the stylish designs, comfortable fit, and the exceptionally high quality of materials used across their eyewear collections. Many people also appreciate the prompt professional assistance and the wonderfully smooth ordering process when purchasing corrective lenses. However, some people mentioned experiencing frustrating shipping delays and packages that ultimately failed to arrive on time. Consumers additionally reported significant difficulties dealing with unhelpful customer support when attempting to process returns, exchanges, or refunds. A few reviewers also encountered frustrating product defects, such as blurry lenses or receiving completely incorrect items.

Auto-generated from all reviews of this business. For reference only.

What people say

Not fair return this time

I bought 2 pairs of glasses as Christmas presents for grandsons. They were way too small for their faces. I expected to be able to return them for 2 pairs that would fit them. But no. I could only get one pair because the price increased. Bummer as I am on SS income. I had to exchange for 1 pair then I bought 2 other pairs so I wouldn’t have to pay for more shipping

2 months to process order?!!

I really enjoy gunner style and quality. I ordered my first RX pair at the PAX 2019 event. I ordered a new pair for Black Friday11/18/24. I attached my Optometrist RX at time of order but got an email from support that was a fwd from a thread where Gunnar was reaching out regarding a yes/no question about my RX that for some reason was never received and caught in spam. I gave a response, 6 weeks later 12/30/24 I am just now getting an email update that my order is in route to be delivered. The point I’m making is the whole process took two months!! Why was the original order questions caught in spam? Is Gunnar mail domain reputation or DMARC the issue? Either way the whole process was slow and inefficient, sadly I will likely not order again.

Nice glasses but added junk fee and lack of shipping notice

Glasses are nice but I wasn't happy that I had to pay $4 extra for "package protection". That's a junk fee that should be included in the advertised prices if it's going to be charged by default. Gunnar also didn't provide any status updates during the 19 days it took them to ship the glasses and didn't send the shipping notice with tracking # until 9 days AFTER the glasses had been delivered. I live in a multi-family building and don't know I had a package delivered unless I'm watching the tracking # so this package could easily have been lost or stolen.

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