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Events & Entertainment

GUNNAR Optiks

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201 reviews

3.8201 reviews
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About GUNNAR Optiks

Data updated
Website
gunnar.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
47 reviews
Replies to negative
12% (7/57)
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About this business

GUNNAR computer and gaming glasses are engineered to eliminate digital eye strain and block blue light. Get rid of constant headaches, improve your productivity and gaming performance with GUNNAR Blue Light Glasses.If you would like any additional information, assistance, or need to reach out to our support team, please proceed to our contact page or email us at [email protected].

Written by the business, not verified by us.

Is GUNNAR Optiks legit?

GUNNAR Optiks (gunnar.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 12% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the stylish designs, comfortable fit, and the exceptionally high quality of materials used across their eyewear collections. Many people also appreciate the prompt professional assistance and the wonderfully smooth ordering process when purchasing corrective lenses. However, some people mentioned experiencing frustrating shipping delays and packages that ultimately failed to arrive on time. Consumers additionally reported significant difficulties dealing with unhelpful customer support when attempting to process returns, exchanges, or refunds. A few reviewers also encountered frustrating product defects, such as blurry lenses or receiving completely incorrect items.

Auto-generated from all reviews of this business. For reference only.

What people say

not reliable source for your prescription glasses anyumore

Glasses came, but unable to use them as is. Talking to Gunnar is taking almost a month and all they do is transferring my messages person to person and keep asking the same questions. I guess they are waiting for 120 day warranty term to expire so they don't have to fix them. Bought many pairs from them and starting last year they have the same issue again. This was my last pair from them. Really sorry it has to go that way, but I really tried to work with them hard enough. Bye Gunnar.

Poor customer service

I ordered multiple pairs of glssses and paid extra for expedited shipping. I got a notice the next day that my order had shipped, but the shipping info has not updated since 8 days ago and I have not been provided with an update, despite emailing 3 times. This is not the experience I expected, especially when paying additional for quicker shipping and coming straight to the company rather than ordering on Amazon. I will not order from Gunnar again and based on this experience, will not recommend my friends or family do either.

I still waiting to hear back from your…

I still waiting to hear back from your support department. This is extremely disappointing ! I placed my order and the very next day a special was offered to your email list. I asked to have that special of free glasses extended to me. I also sent a copy of the email I received and have yet to receive a response. Definitely a one star for poor customer service.

Overall good but communication could be better

The company's response to inquiries was fast and speedy. The purchase process on the website was amazing. However my order was delayed. And they said they reached out to me, that they "have been trying to get ahold of me" but I never got any correspondence from them. I was a little upset because of the delay trump gets into office and tarriffed my glasses so I had to pay more to get it around the border. Purchases glasses last year. Correspondence took over a month to finally get finished

It was annoying how many emails I…

It was annoying how many emails I received from your company before even receiving the product. Like chill. Let me get the glasses before you bombard my email box. I’ve unsubscribed from your list last two times I got a mail and well here we are. Right now I would tell others your company is annoying. I’m still willing to give the product a fair shake but I don’t appreciate the aggressive marketing.

I am amazed at the quick production and…

I am amazed at the quick production and shipping service. I’m not sure if they planned it but my sunglasses were shipped and I was waiting on my prescription glasses to be made, I received confirmation that the sunglasses delivered and when I checked the mail I saw that both the sunglasses and prescription arrived at the same time, I was amazed by the ship times. I am in love with these glasses. Best ones I have ever ordered. This was my first purchase and I very satisfied.

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