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Money & Insurance

Hagerty

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189 reviews

4.7189 reviews
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About Hagerty

Data updated
Website
hagerty.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
189 reviews
Replies to negative
62% (8/13)
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About this business

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Written by the business, not verified by us.

Is Hagerty legit?

Hagerty (hagerty.com) has a 4.7 out of 5 rating on OK.one, based on 189 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and exceptional customer service, noting that representatives are always professional, courteous, and ready to answer any questions. Many people also appreciate the very reasonable rates and reliable coverage provided for their classic and specialty vehicles. However, some reviewers were not happy with certain operational aspects of the roadside assistance. Some people mentioned that dispatched towing services were significantly overpriced or experienced frustratingly long delays with vehicle repairs. A few other people also felt that communication regarding policy changes and subscriptions could be handled better.

Auto-generated from all reviews of this business. For reference only.

What people say

Im very pleased with everything from…

Im very pleased with everything from hagerty. The price for the amount of insurance I have on my car. I hoped I would never have to file a claim on my car, but it was handled with the utmost professionalism and settled my claim very fast. The body shop is took my car to for the repairs was impressed with the estimate and the details of the estimate. Im very happy with Hagerty insurance and I will recommend anyone to them if they have a classic car.

I got distracted when I was getting…

I got distracted when I was getting ready to leave from one of our cruise-ins and I forgot to secure my hood pins on my street rod and drove off. By the time I shifted into second gear I got a harsh reminder of what I had forgotten to do when the hood came up and slammed into my windshield. Needless to say I was absolutely sick about it and completely disgusted and disappointed with myself for doing something so dumb. Hagerty treated me with kindness and concern and never once made me feel like the idiot that I was and they took care of my claim from start to finish and now my car is actually better than it was before I forgot my pins. I’ve been with Hagerty for years and am very glad of it. I’m hoping to continue to be with them for many many more years to come!!

Very disappointed.

I've had several policies for various collector cars over the years. I just purchased a Corvette and my first thought was contacting Hagerty. We discussed limits and value and I was quoted $2391.65 for the year. TOO MUCH. I called NCM (National Corvette Museum) and for exactly the same policy, Im thrilled to be paying only....$518.00 per year!!! As an old customer, with never a claim, Im very disappointed in Hagerty Insurance.

Hagerty understands classic and exotic…

Hagerty understands classic and exotic cars are not daily drivers. Auto insurance rates are adjusted with this in mind. Also the weekly digital magazine has pertinent and excellent content with this in mind.

Reply from Hagerty2026-08-25

Thanks for the love! We're so glad you’re enjoying the ride with us.

A no-brainer for classic vehicles

I won a BaT auction a few months back, my first foray into 50+ year old cars. As I explored insurance options for my new acquisition I came across Hagerty, seemed reasonable with their coverage and their pricing. A few days later I spoke with the seller of my car and the subject of insurance came up. “Hagerty” was his recommendation, “…and get the roadside assistance package”. Having had much more experience than I in the classic Italian car market (Fiat, Alfa, Ferrari among them) I chose to take his word for it. I haven’t had the need for my Hagerty coverage (insurance, roadside, towing) and I hope I never do… however, having it in place affords peace of mind while enjoying my Roadster.

Reply from Hagerty2026-08-25

Your support means the world to us—thanks for taking the time to share your experience!

Long time member with Hagerty

Long time member with Hagerty. Have always gotten excellent service both with insurance issues as well as taking advantage of Drivers Club membership. If they were to offer a policy for conventional car ownership I would sign up in a minute. They know how to treat their customers

Reply from Hagerty2026-08-25

We truly appreciate you taking the time to leave us a positive review! Your feedback motivates us to continue delivering excellent service.

Classic Car insurance

The price I got to ensure my Corvette was great, and the ability to keep my vehicle if it were to get totaled and still get full value for it is really good. Also, I really like the fact that they ensure the upgrades you do to your vehicle as well.

Reply from Hagerty2026-08-25

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us.

R
ROBERT HEMME · 1 review · Experienced 2026-08-01 ·

Reliable and responsive from insurance…

Reliable and responsive from insurance to auctions

L
Lynn Arbuckle · 2 reviews · Experienced 2026-08-02 ·

So far, the best insurance company I've experienced

Hagerty seems to be totally concerned about car enthusiasts and service.

J
Jim Gentry · 2 reviews · Experienced 2026-07-23 ·

I have used Hagerty on several vehicles…

I have used Hagerty on several vehicles and it has always been very professional. In the many years I’ve done insurance with them I’ve only had to file one claim which was recent. It was very professional and I rate them a 10.

R
Richard B. · 4 reviews · Experienced 2026-08-01 ·

Ease of use online to obtain insurance

Ease of use online to obtain insurance, customized to your particular needs, constantly providing updates on vehicle values and sale prices. Overall excellent value.

C
Christian Pieper MBA · 8 reviews · Experienced 2026-07-27 ·

super friendly

super friendly, competent and engaged in their job keen to solve the issue, super professional and you do not need an interpreter (noteworthy in these days)

They have been around for years selling Classic Auto Insurance

They have been around for years selling insurance for classic cars and trucks and their information and theirs monthly text along with a magazine sent to their customers keeps us informed for people who have interest in the classics, just wish the younger generation was interested in old automobiles.

Reply from Hagerty2026-08-25

We appreciate you taking the time to leave such a thoughtful review!

M
Matt · 3 reviews · Experienced 2026-07-23 ·

Good Luck Canceling

Tried to cancel policy but they never sent cancelation email to confirm. They also said they would refund my credit card but they did not. They then later said a check is in the mail....

Reply from Hagerty2026-07-30

We’re sorry to hear this, but are glad you reached out. We are going to message you directly for more details so we can best address your situation. Thank you!

D
Donald S. Neumann · 4 reviews · Verified · Experienced 2025-12-11 ·

Excellent doing business with Hagerty…

Excellent doing business with Hagerty for 15+ years! Never an issue, used to have Condon & Skelley and these folks and their operations are over the top!!

a
anthony lamb · 73 reviews · Experienced 2026-07-27 ·

False narrative this company is…

False narrative this company is currently under investigation for discrimination of veterans vehicles when they submit a vehicle they have all these other vehicles on there and basically they discriminated against people this is a violation the first amendment also violation of 1-308 this will go in front of Congress and also be addressed by the Federal trade commission for investigation one star rating this company is very discriminatory when it comes to people's automobiles when they have other vehicles on there that are below my vehicle which is appraised by this company over 28,000 currently insured and it's not going to be for their online auction is complete BS will not be tolerated I will be suing this company with 1.5 million in damages until relieve sought

A
Andrew Gray · 1 review · Experienced 2026-06-29 ·

My 1953 Ford was damaged during…

My 1953 Ford was damaged during shipping and Hagerty handled the claim efficiently. The staff were very helpful and supportive. Best insurance experience I have ever had.

Reply from Hagerty2026-07-29

Your support means the world to us—thanks for taking the time to share your experience!

c
customerBarry Bryan · 2 reviews · Verified · Experienced 2026-07-06 ·

Great Insurance Company

Reply from Hagerty2026-07-29

Thank you!

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