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Money & Insurance

Hagerty

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189 reviews

4.7189 reviews
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About Hagerty

Data updated
Website
hagerty.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
189 reviews
Replies to negative
62% (8/13)
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About this business

Hagerty is a company built by drivers for drivers, protecting 2.7 million vehicles in the United States, Canada and the UK. We make it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love through innovative insurance products, live and digital auctions, engaging media and events, as well as the Hagerty Drivers Club, the world’s largest community of car lovers.

Written by the business, not verified by us.

Is Hagerty legit?

Hagerty (hagerty.com) has a 4.7 out of 5 rating on OK.one, based on 189 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 62% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and exceptional customer service, noting that representatives are always professional, courteous, and ready to answer any questions. Many people also appreciate the very reasonable rates and reliable coverage provided for their classic and specialty vehicles. However, some reviewers were not happy with certain operational aspects of the roadside assistance. Some people mentioned that dispatched towing services were significantly overpriced or experienced frustratingly long delays with vehicle repairs. A few other people also felt that communication regarding policy changes and subscriptions could be handled better.

Auto-generated from all reviews of this business. For reference only.

What people say

Hagerty was great to work with…

Hagerty was great to work with for my insurance claim when I unfortunately hit a deer with my collector truck. They were quick to support me in getting my truck back on the road.

Reply from Hagerty2026-05-26

We’re so glad you had a smooth ride with us and look forward to seeing you down the road!

We have been with Hagerty since 2015…

We have been with Hagerty since 2015 and all our dealings with them have been wonderful. Had to use the roadside service a couple of times and had to file a claim for fire damage. Everything has gone smoothly. All the representatives we worked with were wonderful. We highly recommend Hagerty!

Reply from Hagerty2026-05-26

We truly appreciate you taking the time to leave us a positive review, Elizabeth! Your feedback motivates us to continue delivering excellent service.

Haegarty is an excellent company

Haegarty is an excellent company. They provide excellent rates for insurance on classic cars that sit(1974 Eldorado convertible) a whole lot more than they’re driven. When I had an engine bay fire( 1978 Trans Am) Hagaerty came through covered the claim and addressed my needs. The car is repaired and restored to perfection. I going to have a third car (1967 Firebird convertible) insured with Hagerty as soon as I am finished with it! I LOVE the magazine-it’s the only one I still take and read every one cover to cover.

Reply from Hagerty2026-05-26

Thank you so much for your kind words, Chris! We’re thrilled to hear that you had a great experience with us, we look forward to seeing you down the road!

Was looking for insurance for my modern…

Was looking for insurance for my modern Dodge Challenger, a vehicle that's only driven on the weekends in the summer months. I already knew Hagerty insures classic cars but was surprised to find out they insure newer vehicles plus it was much more affordable. Also was able to increase the replacement value. Thanks Hagerty 😎

Reply from Hagerty2026-05-26

Thanks for the love! We're so glad you’re enjoying the ride with us.

I am extremely disappointed with the…

I am extremely disappointed with the way I was treated by this insurance company. I have never in my life been made to feel like I was being accused of fraud until dealing with this situation. The experience was stressful, uncomfortable, and honestly very upsetting. Instead of feeling supported as a customer, I felt judged and treated unfairly without proper respect or understanding. Being questioned in a way that made me feel dishonest was humiliating, especially when I have always tried to do the right thing. I understand insurance companies have procedures to follow, but the way this situation was handled lacked professionalism, communication, and compassion. No customer should be made to feel the level of discomfort and anxiety that I experienced. I hope this company improves the way they communicate with and treat loyal customers in difficult situations.

Reply from Hagerty2026-05-27

Hi Isaac – we’re sorry to hear about your poor experience. No one likes to call their insurance company and we’re committed to making the process as hassle-free as possible. Feedback like yours is how we learn and improve. Thank you so much for bringing this to our attention.

Great coverage at very reasonable rates…

Great coverage at very reasonable rates for my three cars and one motorcycle. Always responsive and super nice and helpful if you have a claim. Best service you could ask for.

Reply from Hagerty2026-05-27

Thank you for the kind words! Feedback like this motivates us to continue to deliver excellent service!

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