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Written by the business, not verified by us.Wisp (hellowisp.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Reviewers consistently state that the platform provides a reliable and helpful solution for urgent healthcare needs. Customers frequently mention how simple, straightforward, and fast the entire process is when requesting necessary prescriptions online. Many people appreciate the incredible convenience of bypassing traditional doctor visits to receive prompt medical attention and medication rapidly. Though some reviewers experienced frustrating communication delays and received no response from medical staff regarding their health requests, others had smoother interactions. A small group of consumers also noted unexpected costs, mentioning that they faced expensive pharmacy pricing or unexpected subscription charges.
Auto-generated from all reviews of this business. For reference only.i ordered an at home test kit and mailed in my sample- but i haven’t heard anything back from you guys and i am pretty sure i need antibiotics?
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
Fast response from doctors. Was able to get same day medication, which allowed for quicker symptom relief. I was already on day 3 of treatment before my primary care doctor responded to my initial request.
I ordered two at-home test kits, and unfortunately the experience was underwhelming. Both tests were fairly involved, yet the printed instructions were extremely small and difficult to read. I don't normally have trouble with small print, but these were challenging enough that I found myself wishing there were larger, clearer instructions included. The turnaround time was also much slower than I expected. Once the lab received my samples, it took 10 calendar days to receive my results. By comparison, I've used other mail-in testing services where the entire process—from ordering the kit, collecting and mailing back samples, lab processing, and receiving results—was completed in about five days. The service worked in the end, but between the difficult-to-read instructions and the lengthy processing time, it didn't meet my expectations.
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
The whole process was quick and painless , no cramps , no period . My insurance even covered the prescription at the pharmacy. My prescription was there there waiting for me , No hassle . I would definitely recommend!
5/5! The process was incredibly fast, simple, affordable, and convenient. I received a prompt response from the provider, and my prescription was sent to the pharmacy within a short time. Excellent experience from start to finish.
First off so I ordered a timed prescription on a deadline. Had it sent to the nearest pharmacy that the company had up on their list. I go to the location to pick it up for the location to tell me they are just an urgent care and do not dispense pharmacy drugs. So i told the company about the issue and asked if they can send my Rx to another pharmacy. At first they said no that i had to call the pharmacy and have them transfer the Rx. I replied with them saying how is that even possible when i just said the location said they are just an urgent care. Than the company says oh well then give us the info to the new pharmacy and will send the Rx over. Already all that was fishy to me but i'm like whatever hopefully my issue can get fixed. I call into the new pharmacy to check if it was sent which it was but it wasn't ready for pickup for some reason. Anywho ended up not picking up the Rx bc it never was ready and the time frame i needed it by had expired. So then i requested a refund for it and they said no. DO NOT go to these people i don't even think they're legit. They take forever and their customer service sucks. They basically just scammed me out of about $40. Cause i didn't get what i needed and they made it difficult.
Hi there! We appreciate your feedback. For general information, prescription processing and pickup timing at local pharmacies can vary based on factors such as pharmacy workflow, inventory, and staffing. Those seeking additional general information about pharmacy processing times can visit the Help Center and search for “When will my medication be ready?” or contact the support team at [email protected]
great service. Prices could be a little cheaper but ordering and service was fast and easy
I subscribed to the perimenopause subscription. When they first prescribed, the provider did the 0.025 mg patch 2x per week. I needed the dose upped and the next one did 0.05mg 1x a week. This patch is HUGE and keeps falling off and causing major irritation. I messaged numerous times and they suggested I spritz the area with Flonase and allow it to dry. I tried that and the patch fell off the same day. I have gone through three patches in less than two weeks and it should be 4 in a month. It is hard enough to get help for this condition but the lack of support is horrible. They would not refund my money because I picked up the prescription. I googled this patch and SO many people have had these issues. If their prescribers were well versed in this condition, the patch I was prescribed would be a last resort. Honestly the only thing worse than not being medicated during perimenopause is being on a rollercoaster of medication. Shame on them. They need to do better!
Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at [email protected].
Im only giving a 1 star because I cant give zero. I didnt agree with the change of prescription due to inappropriateness for my unknown pregnancy status. I attempted 3 times to communicate with the nurse practioner about it with no response. By day 2 I reached out to customer service who assured me they would have the care team respond, that was over 3 days ago as well. No response. Theres medication at my pharmacy im not taking and im charged for this terrible experience for no reason. Not only should they refund me but they should reply and also stop sending me surveys..
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
I have not gotten the consult I paid for yet. And the labs they don't have an account for Wisp so that's more hoops to jump through at the lab. Other than a few hurdles they are good
Fast easy and helpful! Thank you
No correspondence after medications were prescribed. I had extremely negative side effects to the antibiotics and nobody has responded to my messages in over 48 hours ETA- They responded to this review faster than they responded to my message regarding issues from the side effects of my meds. Nice!
Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at [email protected].
Wisp has been a total lifesaver! The process to get help is extremely quick and easy. The turnaround time to get meds if you’re picking up from the pharmacy has never been more than 2 hours for me. I’ve not only used the service but I’ve referred my friends and family as well, and they’re extremely happy too! Would 100% recommend!
I have adhd and Pmdd, I’ve used the norethindone 3 times now over the past 2 years to delay my period/pmdd. Works like a charm, just have to start it 3 days before you get your period. Each prescription was sent and filled within 4 hours!!!
I needed to delay my period for a vacation and I inquired about Norethindrone 5mg and I had a prescription the very next day. It worked for me perfectly. It delayed my period an additional 7 days which was perfect in my case.
Everything happened so FAST! I had never had pain like that and I was able to get my prescription within 2 hours. I seriously thought I would have to wait till next day but the pain start to subside as soon as I started taking it.
Already received a diagnosis and was denied an rx.
Hi there! We appreciate feedback and are committed to providing safe and accessible services. In some cases, in-person evaluation may be recommended to support the best outcomes. For general information on how prescriptions and telehealth visits are handled, please check out our Help Center by searching “Will I be charged if not approved for treatment?”, or reach out to our support team at [email protected].
Quick and easy intake, prescription sent quickly, professional and convenient service! Thank you!
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