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Health & Medical

Wisp

ClaimedCollecting reviews

200 reviews

4.2200 reviews
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About Wisp

Data updated
Website
hellowisp.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (38/38)
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About this business

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation

Written by the business, not verified by us.

Is Wisp legit?

Wisp (hellowisp.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Reviewers consistently state that the platform provides a reliable and helpful solution for urgent healthcare needs. Customers frequently mention how simple, straightforward, and fast the entire process is when requesting necessary prescriptions online. Many people appreciate the incredible convenience of bypassing traditional doctor visits to receive prompt medical attention and medication rapidly. Though some reviewers experienced frustrating communication delays and received no response from medical staff regarding their health requests, others had smoother interactions. A small group of consumers also noted unexpected costs, mentioning that they faced expensive pharmacy pricing or unexpected subscription charges.

Auto-generated from all reviews of this business. For reference only.

What people say

Horrible

Horrible. Horrible. Horrible. No matter how desperate you are, don’t do it. I had a UTI that I ordered antibiotics from them for. I was under the impression that “oh this is going to be so quick! They will have it to my pharmacy in just a few hours!” WRONG. FOUR DAYS LATER, and nothing. And what’s worse? They are arguing with me, and they are wrong. I called my local pharmacy multiple times a day. “Nope no prescription here!” “We haven’t received anything!” I was miserable. (Ifykyk) So what did I do? I just ended up using the local hospital here, telehealth option through myChart, and within 5 minutes a local provider sent in a prescription. I called my pharmacy, and boom it’s ready within 20 minutes. So, I messaged wisp back….. I paid 65 dollars, for a prescription to be sent to my pharmacy, that they never received from the ordering Wisp provider. I said “either I want my money back, or I am getting that prescription”. If I paid for it, I expect to receive it correct? They have been back and forth with me “it was sent to the pharmacy” “no it was not” “we will call them” “we cannot refund this as the prescription was sent” “there is no prescription there so how am I supposed to get what I paid for”. I ended up telling them that I had to go through a local hospital here, and within 5 minutes they sent in my prescription (not wisp, the local hospital) I told them I want the prescription mailed to my house then, and I was told “we cannot mail UTI meds” since when??? You have mail prescription allllll over your website? I said “I paid for it, I expect to have a prescription even if I don’t need it. 65 dollars in this economy is groceries for most people, and that just went to nothing?” I was going to drop it, but sorry they pissed me off. They called my local pharmacy, and told me “well it’s been picked up! Hope this helps!” Are you kidding me?!?! I picked up a prescription PRESCRIBED BY SOMEONE ELSE! And they think that’s OKAY? Don’t EVER use their services. Waste of 65 dollars. I work in healthcare (emergency room nurse here) and I WILL be sharing my experience any time I can. Hope THAT helps.

Reply from Wisp2026-07-13

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]

I was in a panic as my prescription…

I was in a panic as my prescription needed renewal approval from my doctor and I was about to go on vacation. I received my refill faster than I expected and didn’t have to worry about going off schedule. I was telling my husband that this was the best experience I’ve ever had with getting a refill last minute. The entire process was seamless and easier than expected.

Basically got robbed

Basically got robbed. Wasn’t informed there was a charge to get the okay for the meds. Then charged again when i picked up the meds. The insurance didn’t work that they said would work. Complete waste of time money an my sanity.

Reply from Wisp2026-07-12

Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at [email protected].

SO Easy to get my Birth Control…

Wisp always makes getting my birth control easy. There have been a few times where I needed to get it early for various reasons and within a few clicks, my prescription is sent to the pharmacy. I have had it delivered to my home on occasion as well. Just a quick, easy, simple, seamless process everytime. For someone who almost always seems to run into a problem or an issue with what feels like anything I do, this means a LOT!

I do recommend wisp 🥰

I like Wisp because you don't have to deal with complicated procedures, a lot of paperwork, or pointless tasks; it's safe, and they care about your health. They're attentive and respond to messages or emails. The only reason I didn't give it 5 stars is because they don't offer customer service over the phone; I feel it would be very helpful and convenient to be able to speak with a representative by phone.

Bad and Oily Base

I've been on this medication for a long time. I switched to the wisp one for cost reasons. It's given me horrible acne since their formulation is very oil and heavy! Would really stay away.

Reply from Wisp2026-07-08

Hi there! For general information, responses to medication can vary, and treatment approaches sometimes require follow-up guidance or adjustments. Additional general information about treatment expectations is available in the Help Center under “What if my treatment doesn’t work?” or through the support team at [email protected].

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