For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Wisp

ClaimedCollecting reviews

200 reviews

4.2200 reviews
Write a review

About Wisp

Data updated
Website
hellowisp.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (38/38)
Do you own Wisp? Claim this profile for free and start replying to reviews.

About this business

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation

Written by the business, not verified by us.

Is Wisp legit?

Wisp (hellowisp.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Reviewers consistently state that the platform provides a reliable and helpful solution for urgent healthcare needs. Customers frequently mention how simple, straightforward, and fast the entire process is when requesting necessary prescriptions online. Many people appreciate the incredible convenience of bypassing traditional doctor visits to receive prompt medical attention and medication rapidly. Though some reviewers experienced frustrating communication delays and received no response from medical staff regarding their health requests, others had smoother interactions. A small group of consumers also noted unexpected costs, mentioning that they faced expensive pharmacy pricing or unexpected subscription charges.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy startup, but extra fees

really simple and straightforward to go through the questions! The messaging afterwards was extremely glitchy and after paying for the prescription, I had assumed I would not have to pay again at the Pharmacy; but unfortunately I did. I am not sure if I misread something or if it was not stated I would have to pay more than it initially said, but it was not pleasant to have to pay even more each month.

Reply from Wisp2026-07-07

Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at [email protected].

Didn't honor their word.

I was very excited to purchase this cream. Went through the whole process online, answering personal questions and setting up an account. When it came time to pay, the online processing told me I had received the promo and my balance was zero. I was very pleasantly surprised and even more excited for this cream. I submitted the order. I then received an email stating that my order had been processed and to "click here for shipping updates." 3 days later I received an email asking me to leave a review of my experience with the product. Since I had not received the product, I reached out to customer support. I was told no order had been placed. I exchanged emails with Victoria with "Patient Success" and explained my end of things. Even though I gave her a clear explanation she still asked me to provide proof of billing. I told her to reread the email where it said I was provided with a promo and $0 balance and submitted the order. She then came back and apologized for the inconvenience and let me know that I could go ahead and purchase the product for $39, full price. I won't be doing that. I'll be going elsewhere. I can't imagine a company performing like this. Very disappointing. Additionally, they brag about responding to 99% of unhappy reviews. But the response that I got to this review is their canned response that they're always working to improve their services and I should reach out to their support center. But the support center is what this review is about since I never received a product to review. Thanks for nothing Support Center. And, there's no way to delete your account with all of your personal info. Unreal!

Reply from Wisp2026-07-05

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]

Maybe I'm getting old but ordering from…

Maybe I'm getting old but ordering from this site is super confusing and i end up purchasing the same thing multiple times when im just trying to get my prescription sooner since i ran out.

Reply from Wisp2026-07-02

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]

Terrible policies and slow lacking…

Terrible policies and slow lacking customer service. I placed an order for medication for delivery after the order was placed they provided delivery time of 3 to 5 business days which was unacceptable. I immediately contacted them and asked to send the prescription to my local pharmacy which they have done for my previous orders and they refused and wouldn’t offer to expedite as I was going out of town and didn’t want medication sitting in my mailbox baking in the summer heat for a week. They offered no solution other than sorry.

Reply from Wisp2026-07-01

Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]

Sucks

Sucks. Pharmacy tried charging me 600 bucks for 3 months of bc. On top of 30 bucks just for a Prescription. Bought opill for the year instead.

Reply from Wisp2026-07-01

Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at [email protected].

People also looked at