We are the go to source for all of our hinge needs including the following: Door Hinges, Cabinet Hinges, Gate Hinges, Residential Hinges, Commercial Hinges , Heavy Duty Hinges, Small Box Hinges, and much more...
Hinge Outlet (hingeoutlet.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive website design, noting that it is very easy to navigate and find the exact specialty parts they need using helpful measurements and clear descriptions. People also emphasize the exceptional quality of the items received, explaining that the products function smoothly and are delivered promptly without any issues. However, some people mentioned experiencing frustrating delays in receiving their shipments or encountering unexpected issues with order fulfillment and missing items. A few reviewers also noted receiving incorrect quantities or struggling to get helpful responses from customer support when trying to resolve problems.
Auto-generated from all reviews of this business. For reference only.Order was shipped and delivered in good time. However, what should have been a three pack came in a two pack. Contacted them through an email and they were quick to apologize and immediately sent out the third hinge. Thank you
Hinge Outlet was easy to order from and work with. Their customer service was quickly responsive when I had questions, needed to cancel an order, and then re-order due to my client's selection changes. I am very impressed!
Quality, high value, and great customer service.
Everything was fine except I needed a faster delivery option than 2 - 4 days. If my oder arrives in 2 days that will work but anything beyond that is not really Good for me. We will see hiw it turns out
Only problem is the cart/checkout process - when viewing cart, there are no item prices shown. You have to start checkout in order to see item prices, but then you cant edit so have to go back to cart. Please show item prices in cart view.
The order was easy, delivery is fast and the product was at a good price.
Great to work with. Had a mistake on an order that was my fault. Very helpful in getting it corrected
I've been dealing with Hinge Outlet for years and have always been happy with their quality and delivery times.
Didn't return phone calls so we could make decision on which gate lock to order. Email twice and called requesting phone call from person instead of AI.
Love your website, and your customer service is outstanding! Thank you!
You shipped in a timely fashion. And the product was exactly what I have been looking for.
Annette Was great. She is knowledgeable and guided me through the sales process. I hope that all reps are as patient with all customers
The sale associate on the phone was excellent and very helpfuil.
They were great at responding to my needs. Had to reorder hinges but they got me the credit for the previous order.
Clear product display and direct ordering options and NO upselling of buying multiple items for ever increasing "discounts" - straight forward pricing at reasonable prices...AND...wide array of products
I don't see anywhere on the order what the expected delivery date is. I didn't see it on the website, in checkout, and it's not in the email confirmation. I don't know when I can expect to get these items. It would be nice to have that information listed somewhere so I know how to plan.
Thanks for the input. We do provide estimated ship times during the checkout process. However, we can't guarantee delivery dates at this time because we relay in shipping carriers like UPS, FedEx, and USPS and their delivery dates are not accurate. It does look like you received your products within a couple days though.
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