Hot Flight Deals is your one-stop travel solution for booking flights, hotels, and car rentals worldwide. We offer competitive prices, trusted partners, and an easy-to-use platform to make travel planning fast and hassle-free. Whether for business or leisure, we help you book with confidence and travel with ease.
Written by the business, not verified by us.
Is Hotflightdeals legit?
Hotflightdeals (hotflightdeals.com) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently praise the staff for being exceptionally helpful, friendly, and patient throughout the entire process. Travelers often mention that representatives guide them clearly and ensure all details are correct before confirming tickets. Many individuals feel that the support team provides wonderful service and helps secure affordable rates easily.
However, some customers also noted unexpected booking cancellations and difficulties regarding ticket confirmations before their trips. A few people experienced problems reaching customer support when issues arose or faced unexpected price increases. Others mentioned that reservations required extra payments or that communication regarding changes could be improved.
Auto-generated from all reviews of this business. For reference only.
Fredric wood was very helpful with whole process, Great customer service
Reply from Hotflightdeals2026-04-18
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Was having a rough road trying to get tickets for my wife and I. But Fredrick helped us with everything
Reply from Hotflightdeals2026-04-18
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Do these cheap flight groups do bait and switch? I booked a flight, paid, received confirmation number and email. Then a call flight is full. Would I be willing to take a 6+ hr flight with layover that takes 2.5 hrs. Oh, don’t want layover, that will cost you double. Then it took their system several hrs to confirm payment. I called the bank, problem was not the bank. Bait and switch???
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
It was frustrating on my part and Eve Parker was patient and tried to help.
Reply from Hotflightdeals2026-03-28
Hi,
I hope you're doing well.
I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. We understand how frustrating this must have been and truly appreciate your patience.
Please feel free to contact our support team at [email protected] so we can promptly resolve the issue.
Thank you for your understanding. We’re committed to ensuring a smoother experience for you moving forward.
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Allen was good, he helped get my tickets for the flight that I wanted for a reasonable price I would book with Allen again and would definitely recommend him he came through for me I appreciate it
Reply from Hotflightdeals2026-03-28
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Purchased round trip tickets and before both flights I had to call multiple times in order to get confirmation info so we could check in.
I understand NOW that this might be how this business is run but it would’ve been nice to know that the tix would not be in our possession until right before each flight at the time we made the purchase.
I don’t like when companies try to hide things. Be up front with the way you do business and allow people to decide if it is worth it to them BEFORE they make the purchase.
Please be more transparent Eve Parker and associates.
Reply from Hotflightdeals2026-03-28
Hi,
I hope you're doing well.
I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. We understand how frustrating this must have been and truly appreciate your patience.
Please feel free to contact our support team at [email protected] so we can promptly resolve the issue.
Thank you for your understanding. We’re committed to ensuring a smoother experience for you moving forward.
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
I had to book a last minute flight for my family an Allen was really helpful with finding a flight on the days I needed that was in the price I could afford during spring break when everyone is traveling! I will definitely be using them again
Reply from Hotflightdeals2026-03-16
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Eve Parker and Percy Jackson helped a lot and made everything super easy
Reply from Hotflightdeals2026-03-11
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
The reservationist made sure to confirm my ticket was successfully received securely. Thank you Eve!!
Reply from Hotflightdeals2026-03-11
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
I BOOKED IN DECEMBER AND WAS TOLD I COULDN'T CHOOSE MY SEATS UNTIL LATE FEBRUARY. I'VE TRIED MANY TIMES TO CONTACT THEM TO DO JUST THAT. FIRST TIME THEY TOLD ME MY TICKETS WERE CANCELED DUE TO OVERBOOKING! WHEN I COMPLAINED STATING WE WERE LEAVING ON A CRUISE, SHE SAID SHE WOULD HAVE A SUPERVISOR CALL ME BACK W/IN 30 MINUTES. NEVER GOT A CALL BACK FROM SUPERVISOR. FINALLY, AFTER 3 DAYS CALLING SHE SAID I HAD TO USE THE KLARNA APP TO BOOK SEATS WHICH DIDN'T WORK! SHE AGAIN SAID SHE WOULD CALL BACK. NEVER DID AND NOW ALL I GET IS VOICEMAIL! I'VE HAD TO CANCEL MY CRUISE AND HOTELS, WHICH THANKFULLY, I HAD INSURANCE FOR, BUT I WANT MY $400 BACK FROM HOT FLIGHT DEALS/CHEAPFLIGHTS! WHO CAN I FILE A COMPLAINT WITH? MY CC COMPANY SAYS IT IS PAST THE 60 DISPUTE TIMEFRAME, WHICH I'M SURE THESE COMPANIES KNOW ABOUT! I AM SO ANGRY WITH THESE SCAMMERS FROM INDIA!
Reply from Hotflightdeals2026-03-11
Hi,
I hope you’re doing well.
I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. I would like to inform you that your reservation was made through HotFlightDeals, and it was cancelled because the fare was sold out at the time of confirmation.
Please note that HotFlightDeals is not affiliated or connected with any Cheap Flight Service. This reservation was not booked through Cheap Flight Service; therefore, we kindly request you to contact Cheap Flight Service directly for further assistance.
If you need any support from our end, please feel free to contact our support team at [email protected], and we will be happy to assist you.
Thank you for your understanding. We truly appreciate your patience and remain committed to providing you with a smoother experience in the future.
Best regards,
Rose Wilson
Quality Manager | Hot Flight Deals
Was told everything was confirmed and tickets were sent but thank goodness I thought to check because 3 days before we were supposed to fly out it said my booking was cancelled. I called and left messages, sent emails so I could figure it out and hopefully book my flight to get Miami for a cruise and absolutely no response. I sat on hold and left 4 urgent messages and nobody called me back. Last time I ever use cheap flights! I learned my lesson!!
Reply from Hotflightdeals2026-03-11
Hi,
I hope you're doing well.
I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. We understand how frustrating this must have been and truly appreciate your patience.
Please feel free to contact our support team at [email protected] so we can promptly resolve the issue.
Thank you for your understanding. We’re committed to ensuring a smoother experience for you moving forward.
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Jordan was great but I booked 2 flights . Both fell down but the worse one was arriving at airport with a boarding pass sent by them and not in frontier system awful Awful
Reply from Hotflightdeals2026-03-11
Hi,
Thank you so much for your kind feedback about our service at Hot Flight Deals!
As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience.
We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon!
Best regards,
Rose Wilson
Quality Manager, Hot Flight Deals
Talked to a very smooth agent Damon Young ext 102 in Nov. Money taken for tickets from account on Nov 19th. 2 tickets. January 22 i get an email saying southwest flight was full and tickets were canceled. With refund in 5 tov7 days. My flight was the 29th. No refund was ever given to this point. Feb 8th. Check closely before booking with these guys. It just may be a scam!!!
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