This site is an absolute scam I got…
This site is an absolute scam I got scammed and had to buy new tickets the day of my flight for almost 1200 dollars as my tickets were refunded to these lockers I I had no idea.
Hot Flight Deals is your one-stop travel solution for booking flights, hotels, and car rentals worldwide. We offer competitive prices, trusted partners, and an easy-to-use platform to make travel planning fast and hassle-free. Whether for business or leisure, we help you book with confidence and travel with ease.
Written by the business, not verified by us.Hotflightdeals (hotflightdeals.com) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Consumers frequently praise the staff for being exceptionally helpful, friendly, and patient throughout the entire process. Travelers often mention that representatives guide them clearly and ensure all details are correct before confirming tickets. Many individuals feel that the support team provides wonderful service and helps secure affordable rates easily. However, some customers also noted unexpected booking cancellations and difficulties regarding ticket confirmations before their trips. A few people experienced problems reaching customer support when issues arose or faced unexpected price increases. Others mentioned that reservations required extra payments or that communication regarding changes could be improved.
Auto-generated from all reviews of this business. For reference only.This site is an absolute scam I got scammed and had to buy new tickets the day of my flight for almost 1200 dollars as my tickets were refunded to these lockers I I had no idea.
They booked under the wrong name. Then eventually they said it was in the right name but I had NO tickets and they still have not returned my money. I am beyond annoyed. Do not use Cheapflights. It is a complete SCAM
Hi, I hope you’re doing well. I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. I would like to inform you that your reservation was made through HotFlightDeals, and it was cancelled because the fare was sold out at the time of confirmation. Please note that HotFlightDeals is not affiliated or connected with any Cheap Flight Service. This reservation was not booked through Cheap Flight Service; therefore, we kindly request you to contact Cheap Flight Service directly for further assistance. If you need any support from our end, please feel free to contact our support team at [email protected], and we will be happy to assist you. Thank you for your understanding. We truly appreciate your patience and remain committed to providing you with a smoother experience in the future. Best regards, Rose Wilson Quality Manager | Hot Flight Deals
It’s the same issue this company hasn’t responded to me yet, they haven’t solved it either. It seems they just ignored it and want to let it get over. But I lost over $1600 (see my previous review) and whom should I talk to about this? It’s almost a year, and they should take it seriously!
The representatives was awesome. Took 10 minutes uses made my trip extremely well.. I love the services. Representative name Scerlet was Amazing extremely kind.. I would recommend.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Cheap Flight Service No flight tickets at the airport! I had a confirmation # and official looking flight booking itinerary but there are not any tickets purchased per United Airlines for me and the confirmation # was not valid. I called the customer Service # and it was unavailable for 24 hrs and no answer after that!. I have called and emailed multiple times but have not received a response or a return call. No help, no response. No refund either as you can not cancel. This company is a SCAM!!!
Hi, I hope you’re doing well. I sincerely apologize for the inconvenience you experienced while trying to book a flight with us. I would like to inform you that your reservation was made through HotFlightDeals, and it was cancelled because the fare was sold out at the time of confirmation. Please note that HotFlightDeals is not affiliated or connected with any Cheap Flight Service. This reservation was not booked through Cheap Flight Service; therefore, we kindly request you to contact Cheap Flight Service directly for further assistance. If you need any support from our end, please feel free to contact our support team at [email protected], and we will be happy to assist you. Thank you for your understanding. We truly appreciate your patience and remain committed to providing you with a smoother experience in the future. Best regards, Rose Wilson Quality Manager | Hot Flight Deals
These people lied on December 23 i had a flight for my bf and when my bf got to the airport the tickets didn’t exist so my bf was stranded for a while then i had to buy new tickets and spend $500 i had called and asked for a refund they said they would call they haven’t called me back. Give me my money back. that’s all i ask.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
William Dawson helped me with my flight reservation and I am very pleased with his professional service and support. Thank you Mr. Dawson AAAAA++++++
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Chatted with a customer service named Eve Parker. Good service
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Alex Jones was an outstanding customer service representative. He made sure that I was totally satisfied with every question i had. I really appreciate the level of assurance he provided for me.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
They were great! The agent that worked with us contacted me when he said he would and sent the tiickets. I will definitely use them again.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
First time doing flights this way. Not a bad way. Still confused on seat selection but other than that was good. William Dawson was helpful.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Daman and Alex were a great help assisting me.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
On 12/24/24 I bought 2 air tickets online via Robbin Smith, Booking reference: C85M12, who was working for HotflightDeals.com (844-834-0044), paid $400,for a travel from Boston to Los Angeles on 2/22/25. On 1/20/25, Robbin called me that my flight was all set with American Airline, I even chose my seats. On 2/22/25 when we travel, the airline told us that my agent only booked my tickets, but hadn't paid yet, and I have to pay $1623.92 to fly, which I did, after I called the agent without any results. Then I have been contacting Hot Flight Deals since, and I was told they were dealing with the airline to refund me, only on 2/27/25 their supervisor Patrick Hall promised me to refund my $400, and the airline will credit my $1623.92 that I can used for future travel, which I accepted, but nothing has happened up to date. I called them many times and they were not going to solve the problem, it seems!
You guys are amazing at what you do thanks for all the help. Carol Smith Does a great job n goes above n beyond
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
THIS COMPANY IS A SCAM. THEYRE TAKING YOUR MONEY UNDER FALSE PRETENCES.GOING THRU THIRD PARTIES WITHOUT CONSENT OR LETTING THEIR CUSTOMERS KNOW. DONT TRUST HOTFLIGHT AIRLINE. PLEASE GO TO A TRUSTED WRBSITE
Percy and Alex worked hard to find the best flights for me
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
Timsmith Wiliam Dawson Excelente trabajo atencion
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
See below for more information.
Hi, Thank you so much for your kind feedback about our service at Hot Flight Deals! As the Quality Manager, it truly means a lot to hear your appreciation—it inspires our team and strengthens our commitment to providing an exceptional experience. We’re always here if you need anything or have more feedback to share. Looking forward to serving you again soon! Best regards, Rose Wilson Quality Manager, Hot Flight Deals
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