113 reviews
Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Written by the business, not verified by us.Incendio Magic Wand (incendiomagicwand.com) (incendiomagicwand.com) has a 2.1 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-27.
Most reviewers were unhappy with their experience overall. Many people experienced frustrating issues with unexpected monthly subscription fees and unexpected charges appearing on their credit cards without prior notification. Consumers also reported that items took weeks to arrive, suffered from extremely poor quality, and frequently failed to function properly right out of the box. Some reviewers were happy with their purchases, noting that clothing items and decorative lamps felt wonderfully soft, comfortable, and created a cozy atmosphere at home. A few other people also felt that the online ordering process was straightforward and that their packages were delivered much quicker than expected.
Auto-generated from all reviews of this business. For reference only.The small table lamp didn’t stand out when I ordered but now it’s part of my night routine I switch it on while winding down and the room instantly feels less chaotic It’s subtle not overpowering just warm Funny how something so tiny can change the whole mood
Just like everyone else says, total scam. Pay attention to BS VIP club. You will get $29.99 on your account every month. Pay attention!
Lamp gives off a soft glow makes late nights feel less harsh
Like others have reported I have found fraudulent monthly 'subscription' transactions following a purchase of a poor quality item. As to how this company is still trading this way is beyond me. Surely US law enforcement or the credit card companies would have taken enforcement and flagged the company by now!!
They are charging me $29.99 a month for a service I did not sign up for. I was mom made aware of this charge at any time. On top of that, they're product is a piece of crap. I honestly taste them negative 5 stars. Do not use these scammers.
The wand did not work. Based on videos I watched online, it looks like the coil is way too close to the tip relative to the other ones I saw, which meant that the burn paper couldn't be pushed far down enough to generate any pressure for the fire ball to shoot out. Each time we rolled paper in, it just burned inside the tip. I emailed the company to ask how far down the coil should be and if there was a way to adjust it. Their response was that there are no refunds because I was outside of the 7-10 days. I didn't even ask for a refund, all I asked was for some information about how to adjust what appeared to be a manufacturing error.
Purchased magic wands and then they enrolled us in a $29.99 subscription service that we never signed up for. Reading on the internet it looks like this is a common practice of the company and a scam.
DO NOT BUY FROM THIS ORGANIZATION. This is one of the worst products I have ever purchased. I bought this product around mid December with fast shipping promised in the purchase. The proudct did not arrive until mid January and was supposed to be a christmas present. After having a friend give the product to the recipient, because I had to travel out of the country, I was extremely disappointed to hear that the product was completely defective. After inquiring with a friend who also bought the product and experienced the same thing, I am incredibly disappointed with the organization as a whole. I reached out to inquire about the refund policy and was met with an automated response indicating that I was past the date — no help whatsoever. This is a waste of time and would not recommend.
■☆"WARNING☆WARNING"☆■ DO [NOT] ORDER from this website [■"THEY STOLE MY MONEY"■] they are [●THIEVES & SCAMMERS●] they kept on telling me that the order is on the way and I never received it. They also have a customer service number that you can't even contact them and they're so kind on their emails when they respond they really make their self look professional. Yeah they're professional thieves and scammers.
Picked up a novelty item without expecting much. Somehow it became the centre of attention that evening. People kept grabbing it without thinking. That wasn’t the plan but it worked out well.
Great water shoes. I 💕 them. Fast delivery.
After a one time purchase started to receive a phantom recurring monthly charge. Going to have to cancel credit card because of them.
The product quality was terrible, and on top of that, they automatically enrolled me in a $29.99 monthly subscription without my consent. Be careful with this website.
If I could give them negative stars I would!!! First off it took a month to get the product. The first time using it it broke!!! I immediately sent them an email with all sorts of pictures of the broken clippers. From there they argued with me back and forth about giving me my money back. And NOW THEY JUST FRAUDULENTLY CHARGED MY ACCOUNT AGAIN!!!! Do not buy from this company it is a complete scam and needs to be shut down.
Stress order last minute decision. The costume landed right when it needed to and fit without issues. My daughter didn’t want help putting it on and didn’t want to take it off either. That reaction alone was enough.
DO NOT PURCHASE WITH THIS COMPANY: I purchased two wands for my sister for Christmas, both of which were terrible quality and didn’t work. Beyond that, I have come to find out that they continued to charge my credit card for the next two months at an amount of $29.99 for literally no reason. This is a SCAM website, please do not purchase with them whatever you do.
Scam. Didn't send a product. Then rebilled me for months.
took 6 weeks to receive item an then started getting a "monthly" bill of 29.99 every three weeks apparently buy buying something from this company you automatically sign up for some sort of club membership. Scam
FYI to anyone researching these wands (like I should have) - this company is GARBAGE. Packaging is really cool, but the product is terrible. 5 minutes after giving this as a gift, it broke. So, i reported it immediately, which pictures, to their website. I received a 2 sentence replay a few days later, stating that any returns have to be done within 10 days of receiving. Well, this was a gift, as I am sure most are, so it wasn't opened or used right away. The timing was 2 days off, No acceptations made. I attempted one last email to plead my case, as I was asking for a replacement, not a refund, and I was met with nothing. They don't give two shits. I was going to chalk this up to a bad choice on my part, so I intending on leaving it alone. BUT! A few days ago, my debit card (that was used to pay for the wand) was charged $30 from this company out of the blue. So, not only is it a cheap terrible product backed by terrible service, but they are also committing Fraud! Thanks for the new debit card, Thank you so much.
It’s so ugly it looks nothing like the pic, the seashells arnt actually sewn on like it looks and the hoodie it’s self is yellow, the shells are printed low on the hoodie and the pocket is humoungeous, don’t buy I’m returning
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