Scammer
Told by “Moana Briar” there was nothing they could do about the charge or reimbursement for only receiving half of the order. Multiple emails sent regarding not being sent the full order. Nothing done. SCAM SCAM DCAM
Events & Entertainment
Write a reviewIncendio Magic Wand (incendiomagicwand.com)
ClaimedCollecting reviews
113 reviews
About Incendio Magic Wand (incendiomagicwand.com)
Data updated- Website
- incendiomagicwand.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 113 reviews
- Replies to negative
- 45% (36/80)
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About this business
Welcome to incendioMagicWand.com – the home of the legendary Incendio Wand that lets you shoot real fireballs with a flick of your wrist. But that’s not all – here you’ll also find a wide range of unforgettable gift ideas for every occasion and for everyone you care about.
Written by the business, not verified by us.Is Incendio Magic Wand (incendiomagicwand.com) legit?
Incendio Magic Wand (incendiomagicwand.com) (incendiomagicwand.com) has a 2.1 out of 5 rating on OK.one, based on 113 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-27.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. Many people experienced frustrating issues with unexpected monthly subscription fees and unexpected charges appearing on their credit cards without prior notification. Consumers also reported that items took weeks to arrive, suffered from extremely poor quality, and frequently failed to function properly right out of the box. Some reviewers were happy with their purchases, noting that clothing items and decorative lamps felt wonderfully soft, comfortable, and created a cozy atmosphere at home. A few other people also felt that the online ordering process was straightforward and that their packages were delivered much quicker than expected.
Auto-generated from all reviews of this business. For reference only.What people say
The product I bought did not work in my camera.
The product I bought did not work in my device. It was absolutely the right product for my device but defective. I told them within the refund window, sent multiple pictures and video, it has been 4 months with no resolution. Terrible customer service - never buy from the company!!!
It's a scam!
It's a scam!! Reported to trading standards and FCA. Daniel Jenkins and muhsin solake are just a bunch of worthless scammers. Avoid at all costs.
Picked this up thinking it’d just be…
Picked this up thinking it’d just be another gadget I’d use once and forget about. Turns out I was wrong, once the lights were off it actually looked pretty impressive. Didn’t expect to go back to it again but yeah… I did.
Incendio products
Order #95392 confirmed Inbox Incendio - email deleted Feb 22, 2026, 3:21 PM to me Incendio Order #95392 Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary 1TB MicroSD Card UHS I Class 10 High Speed Storage × 1 1TB $49.99 High Priority Customer Service × 1 Free Subtotal $49.99 Order discount -$0.00 Discount (-$0.00) Shipping $0.00 Taxes $0.00 Total $49.99 USD Payment Apptics Shipping method Standard Economy Shipping - Standard Shipping If you have any questions, reply to this email or contact us at email deleted Michael Jendruczek From: Incendio - email deleted Date: February 22, 2026 at 15:21:41 CST To: m Subject: Order #95392 confirmed Michael Jendruczek Mar 21, 2026, 4:17 PM (2 days ago) to support Hi, this product was ordered and given as a gift and is not working. I ended up buying a new card from a local store and it worked without any issue. Can this item either be replaced or refunded? Thanks Mike Jendruczek Briar Moana 2:57 AM (7 hours ago) to me Hello, thank you for contacting us. A indicated on our website, we maintain a 10-day return policy This implies that you have a period of 10 days after receiving your item to check the package and initiate a return or exchange. Please note that if you contact us after 10 days from the delivery date, we will not be able to issue you a refund or replacement. Thank you for your understanding. Best regards Michael Jendruczek 10:00 AM (7 minutes ago) to Briar Thanks - I will to make sure to post this for any customers you may have moving forward.
Do not buy the wand
Do not buy the wand. They charge you $29.99 a month (on top of the original purchase) and I never clicked on any monthly subscription or membership. Plus the Wand doesn’t even work as advertised.
Hidden membership in VIP Club
The winter gloves I bought in Feb. '26 do not keep my hands warm in 40-degree F weather with no snow. I will keep them because they are great for driving and other activities. What I really am upset about is the hidden membership in their VIP Club that I just learned today (3/18/26) I was member of after requesting them to clarify the $29.99 charge on the same credit card used to purchase the gloves. I checked that account on this past Saturday (3/15/26) and suspected the charge to be fraudulent. That transaction challenge with the retailer is ongoing. What I learned so far was that they automatically subscribe you for a trial membership in their VIP Club once you have made an online purchase and they do not ever notify you of this. I call this an unethical business practice. Had they clearly announced this during the checkout process, I would have declined the membership offer. And had they e-mailed me to confirm my trial membership, I would have immediately canceled it. Now, with the membership charge having been posted on 3/12/26, and my learning of this two days too late as well as the trial having ended on 3/7th,I might be forced to pay the unwanted charge. So, buyer beware; check your account with this retailer to review its subscriptions so that you could cancel any that is unwanted before it is too late.
very quick with response an mailing
Incendio was very quick with response to my order. They also had it mailed out very quickly. I love the fact that kept me up to date with my order as it was in the system.
Honestly grabbed it as a last minute…
Honestly grabbed it as a last minute gift for my sister and it ended up being the most passed around thing in the room lol. Didnt expect that at all.
Grabbed a random gadget as a last…
Grabbed a random gadget as a last minute gift and thought it would be average at best Somehow it became the main attraction of the night Everyone kept passing it around messing with it for hours Delivery came exactly when they said it would which I respect
The hoodie holds its shape even after…
The hoodie holds its shape even after wearing it all day Solid quality tbh
Didnt expect the incendio wand to…
Didnt expect the incendio wand to actually work straight away but it did Took it out turned it on done No instructions no setup nothing complicated which i appreciate My nephew went wild with it within seconds
NEVER AGAIN!
It took a long time to receive the product, unfortunately when it finally came it didn't work for us. When I try to return it they make it as difficult as possible asking for videos, photos of the problem and we need to pay for shipping too (to China!) The worst it was when a month later they charged my credit card again without permission. Unacceptable!
Crappy
You can’t. Stuff is cheap. I have never been so unhappy with something I ordered. Worst place I ever shopped and they only give 10 percent refunds. Will never ever buy anything from this site ever again.
I bought the little flame lamp thing…
I bought the little flame lamp thing mostly for the vibe and honestly it made my whole bedroom feel softer Turned off the main lights and just let it glow it’s such a cozy mood Didnt expect it to feel that calming but here we are Lowkey obsessed
Scam products, plus hidden "subscription fee"
I ordered a fireball shooting Harry Potter wand. It did not work - just a puff of smoke. Then, i have been charged a monthly "subscription fee" of $30 for the past three months. I did not sign up for any subscriptions but yet they have been charging me. This is a scam company selling scam products. I tried reaching out to them, but no surprise, no one answers and the website doesn't work.
The hoodie looked basic online but once…
The hoodie looked basic online but once i tried it on i was sold Its soft but doesn’t look sloppy which is hard to find I’ve worn it out for errands and even to a casual dinner and it works Already thinking about getting another color honestly
Ordered something different from this website
I did not order the wand but ordered 2 universal stylus (tracking included) to use for phone, tablet etc. I thought I got scammed out of $40 based on the reviews available but waited it out.. I ordered Feb 26 and received my package March 6th. They work fine so far but it’s only been like 2 days. I didn’t sign up for the “VIP club” subscription but I’m going to see if they try charging my card next month (hopefully not). I don’t know if I’d order again.
I still don't have my nebulizer
I still don't have my nebulizer. Where is it?
Ordering process was straight forward…
Ordering process was straight forward no jumping through hoops I hate when sites overcomplicate checkout but this was smooth Package arrived clean and everything inside was secured properly Nothing broken nothing missing
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