InsideTracker

Thank you for the great feedback Erik!

Hi Elena, we are so glad you found InsideTracker convenient, high-quality and user friendly. As you mentioned, re-testing over time allows you to identify trends and correlations, and keeps your recommendations up to date! Thank you for taking the time to leave us this review, keep up the great work!

Hi David, we are so glad to hear this! Our team at InsideTracker is here for you in this journey.

Hi Andre, we are so happy to hear you are loving InsideTracker - welcome to your personalized health journey! We are here for you every step of the way, keep up the great work!

Hi Lawrence, I am sorry to hear you have had difficulty reaching our team, someone will be reaching out today to help answer any further questions you may have and provide resources. We would appreciate the opportunity to help understand your feedback regarding your recommendations, and aim to improve your experience with InsideTracker moving forward.

Hi Steven, we are so glad you found our platform informative and user-friendly! Thank you for the review!

Hi John, thank you for reaching out! If you have a printed copy of your blood results, you can upload a PDF or JPEG file and our automated system will extract your results for you. Or, you can choose to upload them manually. If you have any questions on this process, our support team is here to help!

Hi Elizabeth, thank you for taking the time to provide this feedback. We are sorry to hear that InsideTracker has not met your expectations so far. While we do not integrate directly with WHOOP at this time, InsideTracker's connection with Apple Health collects data from compatible third-party devices and apps that you record fitness information on. These often includes apps (like Strava, Nike Run Club, Peloton) and wearable fitness trackers (such as WHOOP). InsideTracker can reflect third-party workout and health metric data back to you in the InsideTracker app. This means that workouts recorded on a third-party app which have an established connection to Apple Health will populate in your InsideTracker app Home screen and auto check you in for relevant exercise recommendations. The recommendations you receive through InsideTracker are filtered specifically to you as an individual based on your current health profile (nutrition, supplements, exercise and lifestyle) and results of your blood work. Your optimal zone is calculated based on your unique inputs. We also aim to provide detailed descriptions and tips within each recommendation on how to best implement them into your life. We value your feedback and would be happy to answer any other questions you may have. We are here to show you all that InsideTracker has to offer!

Hi Anna, we are so glad InsideTracker has exceeded your expectations! Giving customers the knowledge and power to improve their health has always been a main focus of ours. Keep up the great work!

Hi Marcus, we are so glad you have received quick and informative responses from our team - they are the best! Your remaining biomarker will be added to your account once we receive the result from the lab. Please do not hesitate to reach out to us if you have any further questions!

Hi Myrlange, we are so glad you are happy with your experience and personalized recommendations - these are the comments we love to receive!

Thank you so much for the kind words, Ed is great! We are so happy your questions were answered quickly.

Hi Lisa, We sincerely apologize for the delay you experienced in receiving your results. Another member of our team will follow up with you today to answer any remaining questions you may have. We want to ensure you are having the best possible experience with InsideTracker going forward.

Thank you for taking the time to leave a review, Abby. You may be one of the few that can get a panel like this tested through your doctor, as well as the ability to talk about diet, lifestyle, and supplements. That is not very typical currently. Looking at your comment, it doesn't appear that the star rating matches your feedback as it doesn't appear you had any issues with InsideTracker, but rather price was the issue. In our Membership model, the most expensive test now is $340, not $600. We'd love if you'd take a look around and see if our recent changes make more sense for you now.. We're always listening!

Thank you so much for the amazing review, Bob. We love seeing comments like this.

Hi Brandy - that is exactly the feedback we love to hear. So glad you feel this way, thank you for the kind words!

Hi Stephen, thank you for taking the time to provide this feedback. We are disappointed that your experience with InsideTracker did not meet your expectations so far. We understand the importance of receiving comprehensive and personalized insights from your results and Action Plan. The recommendations you receive through InsideTracker are filtered specifically to you as an individual based on your current health profile (nutrition, supplements, exercise and lifestyle) and results of your blood work. The impact scores tell you which ones would be the most beneficial for you to focus on, and we provide detailed descriptions and tips within each recommendation on how to best implement them into your routine. We value your feedback and would be happy to answer any other questions you may have, we are here to show you all that InsideTracker has to offer!

Hi Bob - we are beyond happy to hear this! Our team is here for you every step of the way throughout your InsideTracker journey. Keep up the great work!

Hi Mads, we are so happy you were able to use InsideTracker to learn more about your health and speak with your doctor. Keep up the great work!

Hi Hilary, thank you so much for the kind words! Our team is here for you on your InsideTracker journey every step of the way.