Sign Up The #1 Digital Mailbox Service Internationally 4,000+ real street addresses300+ addresses in Canada We can receive your mail. You view and manage it using our app or website. Use your digital mailbox to protect your privacy, stop mail and package theft, register your company, upgrade your business image, or create a presence in multiple markets complete with local or toll-free phone number. Plans from $9.99/month View Plans View Locations
Written by the business, not verified by us.iPostal1 (ipostal1.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support staff, emphasizing their remarkable helpfulness, patience, and unwavering dedication in resolving daily business issues smoothly and professionally. Many users truly appreciate the online platform for making remote mailbox management exceptionally easy, efficient, and reliable for everyone involved. However, some reviewers were not happy with communication channels, noting frustratingly slow response times, excessively long hold periods, and notable delays when trying to reach support agents. A few other people also felt that the initial account setup process involved unexpected hurdles, technical glitches, and complex onboarding steps.
Auto-generated from all reviews of this business. For reference only.Clear helpful communication and great online interface.
Hi Ravi, Thanks for your review. Our Customer Service team works hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1
Everything is working as advertised! Great service!
Hi Kelston, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
Hi Darrell, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
They fixed my issue in minutes. Thanks for you assistance.
Hi Chris, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1
The iPostal 1 made my Monday morning great! Kimmie P. And Greg V with the 1583 team made my life so much better! I struggled for a few days with a glitch and together they made my business world so much easier. Their calm and clear ability to walk me through what was needed to fix my problem and give me exact solutions was impeccable. This is the model for what customer service should be on all human levels. As a formally trained chef, trained with the Four Seasons hospitality team, I am a customer service expert. This iPostal1 team is exceptional. And has made me a believer in good humans! Xo. Natalie
Hi Natalie, Thanks for your review. Our Customer Service team works hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1
Convenient activation process, great customer service, & simple to navigate.
Hi Kevin, Thanks for your review. We are glad to hear about your great experience with our service. Sincerely, iPostal1
Answered my question and provided me with options for notary
Hi Victor, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
They are conveniently located to my home address and are always professional.
Hi Eric, Thanks for your review. We are happy to hear about your great experience with your mail center. Sincerely, iPostal1
Forwarded consolidated mail via ups which I paid $65 for. Didn’t include the tracking number. Support center number doesn’t work. Have to spend 20-30minutes with an automated bot before you can speak to a live agent only to be told they have no update. More than 2 weeks has passed seems like my urgent mail has been lost.
Hi AR, Thanks for your review. We are sorry to heat about your experience. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, we offer real-time shipping for each mail item, along with the option to forward packages to another address with a choice of carriers and service level. If you require tracking, we recommend selecting a shipping option that includes it. Without tracking information, our visibility is limited and the only course of action is to contact the carrier. Please note, when you choose our one-step ‘consolidate and ship’ task, fewer service options and no pricing information will be displayed compared to a regular shipment request for one package. This is because the price cannot be determined until after multiple items are consolidated, repackaged, weighed, and measured. It is very uncommon for mail to go missing. Our locations are certified by the USPS as a Commercial Mail Receiving Agency, that receive and manage mail securely and professionally. Our Customer Service is highly professional and always tries to help. Generally, our chat service works well and is a fast, convenient way to answer questions. We are available via chat, email, or phone at (845) 579-5770, Monday-Friday 9am-8pm ET. Please provide your information so our team can investigate your situation. Sincerely, iPostal1
the service works as it's suppose to. Super easy to use.
Hi Terrell, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
I don't understand how this company has such amazing reviews. Clearly most of these reviews are fake and bought, paid actors. I can't be the only one noticing their predatory practice of NOT informing you that there's another $25 charge required only after you pay the $9.99 required fee? Nowhere in their description do they tell you that after purchasing the virtual mailbox that you will then be required to purchase another $25 notary. And then after paying their Ransom, you're required to wait 48 to 72 hours... It's been 48 hours since I've made this payment and I still haven't got any confirmation for a notary that was required mind you none of this was told to you upon sign up this is a super predatory company that's main goal is to take your money no matter the inconvenience. I would honestly steer clear of all virtual mailboxes through this company or any that doesn't clearly specify that you will be required to pay and additional 25$ after the original fee. This is predatory practices at their finest I would give zero stars if possible. Absolutely no customer service land of the robots their partners act is if they know nothing they wouldn't do the notary for free like it said they would do online or for a small fee they charged me over the $15 Nevada limit. 72 hours later nothing avoid this company like the plague
Hi DT, Thanks for your review. The USPS requires that the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. To help prevent fraud and protect both you and the mail center, forms must be signed in their presence or notarized using our online notary service for $25. Sign up steps, including the notary fee, can be found throughout our website. In addition, this information is also in the welcome email and within the notarization steps. However, if you don't complete the forms, you can still use the address for your business without the mail function. This is why your account was charged whether or not you file the Form 1583. Many customers use our addresses this way. Our records show our team reviewed your forms and sent them to your mail center for final review. The approval process takes 1-3 business days. Since your forms were sent to your mail center on Friday 6/12, this is still within our service standards. To expedite the process, we recommend reaching out to your mail center directly. We see you contacted our Customer Service team over the weekend. Please note, we are available via chat, email, or phone, Monday-Friday 9am-8pm ET. Thousands of happy customers use our services, and all of our reviews are written by real customers. We will follow up with you. Sincerely, iPostal1
Hi Kristen, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
Kimmie was so patient and replied right away to any of our questions. She helped me make the process be smoother with her assistance. thank you!
Hi Teresa, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
Kimmie was extremely helpful and patient in resolving my Form 1583 issue. Great customer service!
Hi kingston, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1
great communication, service
Hi Adrienne, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
Great Service! Beings I live in PA and wanted a local Florida address for my marketing this works out great. I like that they scan the letter and send it to me. It has made my marketing very efficient for me.
Hi Robin, Thanks for the great review. Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free. Sincerely, iPostal1
I have NOT been notified of any Post to my Email Address for at least 3Weeks. There has to be a problem. HELP
Hi David, Thanks for your review. Our records show that you haven't completed the USPS requirements necessary to receive mail. We need more information to understand the issue you're experiencing. Please note, our Customer Service team is always happy to assist. We are available via chat, email, or phone, Monday-Friday 9am-8pm ET. We will follow up with you. Sincerely, iPostal1
Hi Matthew, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1
The signup is complicated and somewhat time consuming, most likely due to legalities and the USPS. Plus a $25 fee is required for notary servicves. I have not use the service to date, having only recently signed up. I will have more to report in a month or so.
Hi Hawk, Thanks for your review. Unfortunately, we are unable to identify your account from this review. We apologize for any delays you may have experienced. The USPS requires that the Form 1583 be notarized to help prevent fraud, protecting both you and the mail center. Many mail centers allow you to sign the form in their presence, in which case notarization may not be required. To notarize your form without going to your mail center, you need to use the online notary service for $25. Our Customer Service team is always happy to assist. If you have any questions, please contact our team via chat, email, or phone between 9 a.m. and 8 p.m. ET. Sincerely, iPostal1
Armine was awesome. Answered all my questions and very knowledgeable of the product
Hi Joe, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1
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