IQ Institute

Hi Robert, Thank you for your feedback! We’re delighted to hear that you had a positive experience and that everything met your expectations. Our goal is to provide an engaging, straightforward, and enjoyable experience for all users, so it’s always encouraging to hear when someone is satisfied with the test and overall process. We truly appreciate you taking the time to share your thoughts and leave a review. Best regards, IQ Institute Support

Hi Christopher, Thank you for your wonderful feedback! We’re delighted to hear that you found the test both quick and challenging, and that you enjoyed the experience from beginning to end. Striking the right balance between accessibility and thoughtful problem-solving is something we work hard to achieve, so it’s great to know the test kept you engaged throughout. We’re also pleased that you found value in the evaluation. Our goal is to provide an experience that is not only enjoyable but also insightful, giving users an opportunity to challenge themselves and learn something new along the way. We truly appreciate you taking the time to share your experience and leave a review. Best regards, IQ Institute Support

Update: We have received your information and we are not able to locate the record. We have sent you an email so we can investigate further. Hi J.R., Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how concerning it must be to encounter an unexpected charge after what you believed was a one-time purchase. We recognize that subscription terms and billing details must be communicated clearly, and we are sorry that this was not your impression. We also understand your concerns regarding the security of your payment information. Protecting customer data is extremely important to us, and we take any concerns relating to account security and payment processing seriously. We have requested additional information from you so we can fix this right away. You may reach us via https://iq-institute.org/contact-us/ and provide us the ticket number so we can review. Thank you again for sharing your experience. Your feedback helps us continue improving transparency and the overall user experience. Best regards, The IQ Institute Team

Hi Juan, Thank you for your feedback! We’re delighted to hear that you found the test both great and challenging. Our goal is to provide an engaging experience that stimulates critical thinking and keeps users interested throughout the process. We truly appreciate you taking the time to share your experience with us. Best regards, The IQ Institute Team

Hi Deen, Thank you for your wonderful feedback! We’re delighted to hear that you found the experience interesting, insightful, and a good value compared to other IQ testing platforms. It’s especially rewarding to know that you found the detailed results informative and helpful in learning more about yourself. We truly appreciate you taking the time to share your experience with us. Best regards, The IQ Institute Team

Hi Anthony, Thank you for your feedback! We’re delighted to hear that you loved the test and enjoyed the experience. It’s great to know that you found the results interesting and worthwhile. We truly appreciate you taking the time to share your review with us. Best regards, The IQ Institute Team

Hi William, Thank you for your feedback! We’re glad to hear you found the test to be a good exercise for your noodle. Challenging the mind, thinking through different types of problems, and approaching questions from new angles are all part of what makes the experience enjoyable and rewarding. It’s great to know you had a positive experience and found the test mentally engaging. We appreciate you taking the time to share your thoughts and leave a review. Best regards, IQ Institute Support

Hi Jaskaran, Thank you for your feedback! We’re glad to hear that you enjoyed the experience and found it good. Your support means a lot to us, and we appreciate you taking the time to share your review. Best regards, The IQ Institute Team

Hi Riccardo, Thank you for sharing your feedback. We understand your disappointment and appreciate you taking the time to describe your experience. The test itself can be taken without charge, while the complete report and detailed insights are offered as an optional paid feature for users who wish to access additional information about their results. We aim to communicate this clearly throughout the process so users can make informed decisions before proceeding. We understand that expectations play an important role in the overall experience, and feedback like yours helps us continue improving transparency and communication. If you have any questions or would like further assistance, our support team is available here: https://iq-institute.org/contact-us/ Best regards, IQ Institute Support

Hi Angela, Thank you for your wonderful feedback! We’re pleased to hear that you found the experience straightforward, easy to understand, and good value. We strive to make our tests accessible and user-friendly while providing meaningful insights. We appreciate you taking the time to share your review with us. Best regards, The IQ Institute Team

Hi Aakhya, Thank you for your kind feedback! We’re delighted to hear that you found the test helpful and that it provided valuable insights about yourself. Helping users learn more about their strengths and abilities is one of our main goals. We truly appreciate you taking the time to share your experience with us. Best regards, The IQ Institute Team

Hi Timothy, Thank you for sharing your feedback! We’re really glad to hear that you enjoy challenging yourself and exploring more about how you think and what shapes your responses. That curiosity is exactly what makes experiences like this both engaging and meaningful. It’s great to know the test supported that reflective process for you, and we appreciate you taking the time to leave a review. Best regards, IQ Institute Support

Hi Kerrieanne, Thank you for your feedback! We’re glad to hear you found the test easy to understand. Creating a clear and user-friendly experience is an important part of what we aim to deliver, so it’s great to know that stood out to you. We appreciate you taking the time to leave a review and share your thoughts. Best regards, IQ Institute Support

Hi Simon, Thank you for your feedback! We’re really glad to hear that you found the analysis and explanations comprehensive. Our goal is to provide results that are not only clear, but also meaningful and easy to understand, helping users gain a deeper insight into their performance. It’s great to know this stood out in your experience, and we truly appreciate you taking the time to share your thoughts. Best regards, IQ Institute Support

Hi Amy, Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand your concerns regarding pricing clarity and the subscription process. The test itself can be accessed without charge, while the full detailed report and extended insights are offered as an optional paid feature for users who choose to continue. We aim to make this distinction as clear as possible during the process so users can make informed decisions before proceeding. We also take concerns about billing seriously, and feedback like yours helps us continue improving transparency and the overall user experience. If you need any assistance or clarification regarding your account, please contact our support team here: https://iq-institute.org/contact-us/ Best regards, IQ Institute Support

Hi Meredith, Thank you for your feedback! We’re really glad to hear that you found the experience insightful and that it gave you a clearer understanding of your thinking style and cognitive approach. That kind of reflection and self-awareness is exactly what we hope users take away from the test. We also appreciate you mentioning the cost—our aim is to be transparent about any paid features while still offering a meaningful and valuable assessment experience for those who choose to continue. Thank you again for taking the time to share your thoughts with us. Best regards, IQ Institute Support

Hi Alexis, Thank you for your feedback! We’re delighted to hear that you had a good experience and enjoyed the test. It’s wonderful to know that you found it to be a great experience overall. We truly appreciate you taking the time to share your review. Best regards, The IQ Institute Team

Hi Dominic, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding access to the results and appreciate your perspective. Our pricing and subscription details are presented during the checkout process before any payment is completed so users can make an informed decision before proceeding. Regarding the test content, many IQ assessments may include similar question formats and reasoning exercises, which can sometimes create a familiar experience. We appreciate your comments and will share them with our team as we continue working to improve our platform. If you would like us to review your account or assist further, please feel free to contact our support team through IQ Institute Contact Page. Best regards, The IQ Institute Team

Hi Poppy, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel. We take concerns regarding billing, subscriptions, and customer support very seriously. Subscriptions are only activated when selected during the checkout process, and users should always be able to contact support for assistance. We would also like to clarify that our support team is active and available through our official contact page here: https://iq-institute.org/contact-us/ We have also asked for additional information so we can review your case in more detail and better assist you. We appreciate you bringing these concerns to our attention, as feedback like yours helps us continue improving the user experience, communication, and support process. Best regards, IQ Institute Support

Hi Andrew, Thank you for your feedback! We’re delighted to hear that you appreciated the straightforward and efficient experience. We know that many online assessments can involve multiple preliminary steps before users can begin, so we aim to make the process as simple and accessible as possible. It’s great to know that the streamlined approach stood out to you and helped make the experience more enjoyable. We’re always working to provide a user-friendly experience while still delivering meaningful insights and results. Thank you for taking the time to share your thoughts and leave a review. We truly appreciate it. Best regards, IQ Institute Support