IQ Institute

Hi Bianka, Thank you for sharing your feedback. We understand your frustration and appreciate you taking the time to express your concerns. The test is designed to provide a free preview, while the complete detailed report is offered as an optional paid upgrade for users who wish to access additional analysis and insights. We aim to present this information clearly throughout the process so users can make an informed decision before proceeding. Feedback like yours is important to us, as it helps us continue improving transparency, communication, and the overall user experience. If you would like any clarification or assistance, please feel free to contact our support team here: https://iq-institute.org/contact-us/ Best regards, IQ Institute Support

Hi Adam, Thank you for taking the time to share your experience and feedback. We’re glad to hear you found the test interesting and enjoyable, and that the results gave you a bit of recognition and fun along the way. We also appreciate you raising your concerns. Subscriptions are only activated when selected during checkout, and users can manage or cancel them at any time. We understand that billing and cancellation processes can sometimes feel confusing, which is why feedback like yours is valuable in helping us continue improving clarity and the overall user experience. If you would like any clarification or assistance regarding your subscription, cancellation, or account, please contact our support team here: https://iq-institute.org/contact-us/ We appreciate you bringing your concerns to our attention. Best regards, IQ Institute Support

Hi Giosaki, Thank you for your kind feedback! We’re very happy to hear that you had a positive experience with us. Your support means a lot to our team, and we truly appreciate you taking the time to share your review. Best regards, The IQ Institute Team

Hi Danielle, Thank you for your feedback. If you need any further assistance or would like us to check anything regarding your account, feel free to reach out to our support team anytime. Best regards, The IQ Institute Team

Hi Conor, We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that information regarding pricing and subscription terms is displayed during the checkout process before any payment is completed. Our goal is always to provide transparency so users can make informed decisions before proceeding. We understand your concerns and appreciate your feedback. If you believe there has been any misunderstanding or if you would like us to review your account and charges, please contact our support team with your registered email address and we’ll be happy to assist you further. Best regards, The IQ Institute Team

Hi Myles, Love to hear that—it’s great the experience left you feeling that way! If you ever have thoughts or suggestions, feel free to share anytime. Best regards, BlossomUp Team

Hi Jesper, We're sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide a high-quality and valuable Personal Growth platform that includes premium features such as a Premium Results Report, personalized insights, expert content, a multitude of assessments, and a Personal Growth Tracker to monitor, encourage, and support you on your personal growth journey. Given the comprehensive nature of our service, all our services are offered through a subscription-based membership. Unlike some sites that charge upfront before you even see the test, we let you experience the test for free so you can see what it’s about. We offer an option to get your test results for €1.95, which includes a 7-day trial of our complete Growth platform and all premium features. You can cancel at any time during the trial and keep your Premium Result Report for just €1.95. To ensure full transparency, we provide detailed information about our pricing before, during, and after your purchase, including on the pricing page, checkout page, and in the order confirmation email. We understand that sometimes things can be overlooked, and we're here to help. We stand by our product and offer a generous money-back guarantee. If you are not completely satisfied, we are happy to offer a refund. Please reach out to us here: https://help.blossomup.co/hc/en-us/requests/new , and we'll be happy to assist you further. Thank you for your feedback and for giving us the chance to improve. We are committed to providing the best service possible and hope to have the opportunity to change your perspective. Best, BlossomUp Support

Hi David, We're sorry to hear about your experience and appreciate you bringing this up. You can take the test for free, and the €1.95 fee is for accessing your results, which also includes a 7-day trial of our full platform and premium features. We aim to make this clear throughout the process, though we understand it may not always feel that way. If you need any assistance or would like us to review your case, please reach out here: https://help.blossomup.co/hc/en-us/requests/new Best regards, BlossomUp Support

Hi Yusuf, Thank you for your feedback! We’re glad to hear you found the test really nice and enjoyed the experience. We appreciate you taking the time to leave a review. Best regards, IQ Institute Support

Hi there, Thank you for your feedback. We take concerns like this very seriously. Subscriptions are only activated when selected during the checkout process, and users are able to manage or cancel them at any time. We have asked for additional information so we can review your case in detail. Please share your support ticket number so we can locate your request and follow up efficiently. You can also contact our team directly here: https://iq-institute.org/contact-us/ We appreciate you bringing this to our attention. Best regards, IQ Institute Support

Hi Bilardo, Thank you for your feedback! We’re glad to hear you found the test very interesting. Our goal is to provide an engaging experience that not only challenges users but also offers meaningful insight into their cognitive abilities. It’s great to know the test made a positive impression on you. We appreciate you taking the time to share your thoughts, as it helps us continue improving the experience for all users. Best regards, IQ Institute Support

Hi Abby, Thank you for your feedback. We understand your frustration and appreciate you taking the time to share your experience. The test is designed to provide a free preview, while the full detailed results are offered as an optional paid report for users who wish to access a more in-depth analysis. We aim to make this distinction clear during the process so users can make an informed decision before proceeding. Feedback like yours is important, as it helps us continue improving transparency and the overall user experience. If you would like any clarification or assistance, please feel free to contact our support team here: https://iq-institute.org/contact-us/ Best regards, IQ Institute Support

Hi Oli, We’re really pleased to hear that you appreciated the straightforward and easy experience. We've already made sure that no additional fee will be made to your account. If you ever have any questions or need assistance, please feel free to contact us at [email protected] Kind regards, IQ Institute Support Team

Hi Juan, Thank you for your feedback! We’re delighted to hear that you enjoyed the test and found the instructions clear. Providing an easy and user-friendly experience is very important to us. If you have any questions or need assistance, please feel free to contact us at [email protected] Kind regards, IQ Institute Support Team

Hi Julian, We’re so glad to hear that you found the experience super ultra mega cool. It’s great to know it left such a fun and positive impression. We appreciate you taking the time to share your thoughts and hope you continue enjoying our tests. Best Regards, IQ Institute Team

Hi there, Thank you for your feedback! We’re glad to hear that you had a good experience. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts. If you have any questions or need assistance, please feel free to contact us at [email protected] Kind regards, IQ Institute Support Team

Hi Aldo, Thank you for your feedback! We’re glad to hear that you had a good experience, and we truly appreciate your suggestion regarding a PDF report. That’s a valuable idea, and feedback like yours helps us continue improving our service and the way results are delivered. We’ll be sure to pass your suggestion along to our team for consideration in future updates. If you have any questions or need assistance, please feel free to contact us at [email protected] Kind regards, IQ Institute Support Team

Hi Maria, Thank you so much for your feedback! We’re delighted to hear that you found the test fast, clear, and easy to complete. Providing a smooth and user-friendly experience is exactly what we aim for. If you ever have any questions or need assistance, please feel free to contact us at [email protected] Kind regards, IQ Institute Support Team

Hi there, Thank you for your feedback. We’re glad to hear you found the test nice, and we appreciate you sharing your experience. The report is currently accessible directly through our website. We’ve sent an email with a link that will take you to the report on our site. We understand your concern about the viewing time, and we appreciate you raising it as it helps us improve the user experience. Best regards, IQ Institute Support

Hi Bret, Thank you for your five-star rating. We’re glad you had a positive experience with us. If you need any assistance, feel free to reach out. Best regards, BlossomUp Support