We are a family owned heating and air conditioning company.Because my name is on the business, I work hard to make sure you get the best possible shopping experience. I look forward to hearing your comments.- Doug Ingram (Founder and CEO)
Is Ingrams Water & Air legit?
Ingrams Water & Air (iwae.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Utilities and its reputation is good. 86% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.
The is the second unit that we have bought. The first was a 5 ton and this unit is a 3 ton. I saved lots of money being able to install the units myself. The first unit cools and heats a salon and has been doing a great job! The biggest selling point besides cost, being able to save on labor but the Ten year warranty on a self install not being a licensed HVAC person. In my state we can work on our own property without a license but you have to be licensed to handle the gases. Thanks to the no-vac-line, saves us the required gas handling licenses to say the least. I will stay with Ingram’s water and air as my dealer. Mr. Cool has the product but Ingram’s brings it all together. They are my deal for sure. I can even go to their distributor facilities and pic it up there on the spot. Saving me more time and money.
Igram water and air mini split purchase. The website information on the products were really good and making selection easy. The unit shipped on time with appropriate shipping information
Took 2 days to get the item I needed price and 3 days to ship item after ordering. I have still not received item yet. Victoria customer service has been good.
Salesperson I spoke to (Ken Helton) was very knowledgeable and very informative, helped me with all my questions/concerns... really knew his product....
Your salesman Matt was very helpful with my questions. His recommendation on products you carry made my decision to easy. Also great price on the product I purchased.
Had a unit delivered damaged. Ingrams had another one on its way within 48 hours. They are great. Ive enjoyed my service so much I referred 3 people to them already.
Knowledgeable sales staff and good prices - needed an HVAC unit for a three car garage/shop that I am building. I can contacted Ingrams after a friend got a unit from them and recommended them. They helped me decide on a MR Cool 24K unit and shipped it very quickly.
Looking forward to working in a heated and cooled shop early next year.
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