Kin is built for your home — and everything that comes with it. Protect and manage your most important investments with homeowners insurance, mobile home insurance, landlord insurance, condo insurance, flood insurance, auto insurance,* and home financing through Kin Financing.We make protection simpler, fairer, and more affordable, especially where climate risk and rising costs hit hardest. We’re real people, here to help when it counts. See why homeowners choose Kin at kin.com.
Written by the business, not verified by us.Kin Insurance (kin.com) has a 4.8 out of 5 rating on OK.one, based on 174 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making the transition process remarkably smooth and answering all policy questions thoroughly. People also deeply appreciate the highly affordable rates and significant financial savings achieved by bundling their home and auto insurance policies together. However, some customers also noted that customer service can be quite frustrating, with reviewers experiencing poor communication and complete unresponsiveness when trying to reach out. Reviewers encountered difficulties with communication, noting that agents failed to reply and that resolving policy concerns took far too long.
Auto-generated from all reviews of this business. For reference only.Had to get a rental car for a family member the rental co. needed insurance info and did'nt have it had to call customer service and got the info needed right away.
Hi Ken, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
I have switched Home owners and Auto and they were the most professional group to work with ever. Patricia Hale tree was patient and very helpful
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
I have found that, on each occasion of any interaction with KIN's staff, I have been assisted in a polite, professional manner, and any issues have been resolved. I find that KIN's overall price to be affordable, and I am grateful that I have had no emergencies, but I feel reassured that KIN would handle those situations in the same way.
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
excelent company if you are handy with computer. excellent company to deal with any home insurence , i insured with this great company.
Hi jackson, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Costumer service is excellent. They are timely in responding to messages and calls. The pricing for my house insurance is lower than my current insurance.
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
I am a new KIN customer and my first interaction with customer service was very good.
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Needed to switch insurance companies due to a large price increase in premium. A friend recommended Kin so I started the process on line then continued with a phone call. Very personable and knowledgeable agent who guided me through the process to get the best price and coverage.
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Customer service has always been great! Even after our 1st hurricane with Kin.
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Mr. D. Jackson was fast, professional, and the first and only agent to speak with me about home owners insurance in Florida without hurricane coverage. Price point was within my elderly father's budget and we are thankful for his assistance.
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Mr. Mata was very patient and professional in explaining the process auto insurance policy and the effective date. I really appreciate his professional attitude. Thank you for your help.
Hi Nogieru, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Great prices and excellent customer service.
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
I had a very good experience working with Lauren Sanderson. She helped me during the process of getting a quote and purchasing the home insurance plan which is suitable for me.
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Excellent service and assistance from Ceandris Williams, she’s very knowledgeable and very patient in meeting my needs on purchasing a homeowner’s insurance policy, thank you
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
We have been working with Theresa "Terri" Smith - and everything could not have gone any better - EXCELLENT Customer Service, communication, everything was explained very well - and super friendly/nice! We have now bundled our homeowners with Auto and wish we had done it sooner. Would DEFINITELY recommend! Final price was impressive too.
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
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