Kinsta has the BEST SUPPORT TEAM EVER
Reply from Kinsta2025-11-07
Hi Gastón, Thank you for your review. We are delighted to hear that you find our Tech Support to be the best! We are glad to have you with us! 😍
About Kinsta
Data updated- Website
- kinsta.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 78% (7/9)
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About this business
Kinsta was founded in 2013 with a desire to disrupt the status quo. We set out to build the best hosting platform in the world and be an extension of your business—that's our mission. You get the most out of your websites with fast, secure, feature-rich managed WordPress hosting. Over 230,000 businesses and agencies worldwide trust Kinsta. We take security and privacy seriously and comply with internationally recognized standards: ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, CSA STAR Level 1, GDPR and CCPA
Written by the business, not verified by us.Is Kinsta legit?
Kinsta (kinsta.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 78% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful technical team, noting that operators are friendly, patient, and quick to resolve complicated performance and setup issues step by step. People also deeply appreciate the seamless user interface, intuitive dashboard, and reliable hosting performance that consistently make daily website management much easier. Some reviewers were not happy with account management and technical limitations, mentioning rigid responses during crises or slow restoration times following brief payment delays. A few other people also felt that certain support interactions were mediocre, pointing out unresolved technical conflicts or frustrating policy limitations.
Auto-generated from all reviews of this business. For reference only.What people say
Adrian TOP CLASS Support Technician
Adrian, the Support Technician, was very knowledgeable, prompt to isolate the issue, and pointed me in the right direction to rectify my DNS-related issue at GoDaddy and Cloudflare. He was patient with me as I'm a new Kinsta customer. Good 1st impressions go a long way. Keep up the great work. and the TOP CLASS web hosting.
Reply from Kinsta2025-09-26
Hello there, Woohoo! Welcome to our platform! Thank you so much for leaving feedback about your experience with our Tech Support. We are thrilled to read that Adrian helped in a fast and professional manner. We are always glad to assist. Thank you for trusting Kinsta with your project! We look forward to continuing to support you on your web hosting journey. 🫶
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