Great service and great people
Great service and great people. Order took longer than expected, but result was worth keeping a favored frame.
Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77.From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered.Upgrade your vision today at lensabl.com
Written by the business, not verified by us.Lensabl (lensabl.com) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 34% give 1 star; The business has replied to 3% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the high quality of the replacement lenses and how smoothly they fit into their favorite frames. Many buyers also appreciate the quick turnaround times and the genuinely helpful guidance provided by staff when placing orders. Some reviewers were not happy with communication gaps and unexpected delivery delays regarding their shipments. A few other people also felt that customer support lacked proper responsiveness when trying to resolve various order mistakes. Some customers additionally noted frustrating problems with protective lens coatings rubbing off or receiving completely incorrect prescriptions.
Auto-generated from all reviews of this business. For reference only.Great service and great people. Order took longer than expected, but result was worth keeping a favored frame.
Found some frames I absolutely loved and they offered prescription glasses. This was done through Lensabl. It was an easy process that was done pretty accurate and surprisingly fast. It would have only been better if I was able to send a picture of me wearing the frames. But regardless they came pretty darn accurate and I’m impressed with the quality so far.
Repeat customer. Always professional service. Quality lenses and quick turnaround time. Highly recommended.
Well I ask for reading glasses but I enclosed a copy of my prescription you asked for. Since I just had my cataracts removed you used the prescription and gave me glasses that have same prescription as my eyes NOT reading lenses.
This is my second pair of lenses purchased from Lensabl - i'm very pleased with both the prescription accuracy and the clarity and durability of the coatings... Gave 4 stars because - there's always room for improvement...
Everything was great except for delivery service. UPS lost my package and that was a headache.
They lost the original lenses of my new $575 Fendi frames and then when putting in the new lenses they bent my new glasses frames and sent me the wrong lenses. I am out not only the $575 for my broken frames, but the almost $500 I paid them for lenses. BEWARE
My glasses came out just as I was hoping they would. I sent the frames in and my finished glasses were returned to me in less than 2 weeks.
Once I got through the preliminary issues of sending my contact Rx to you via a picture, which I sent several times, you finally received a copy you could read. I did receive my contacts though via mail and all was good. I had gone through the VA online store before and this was different.
This is my second time using Lensbl,and I have no complaints, the services rendered are done in a timely manner .
Ordered progressive lenses before from this company a few years ago with no issues. Due to a slight change in my prescription, I ordered new lenses, this time paying nearly double for a premium lens. The new ones that arrived did not allow me to read anything without physically lifting the frames upward to my forehead. I contacted Lensabl and they offered to redo the lenses, so I sent them back along with another photo. a couple of weeks later, I received the lenses back. No change. They are the same lenses with the same issue. I wasted nearly $600 as they don't do refunds but their lab can't seem to get it right. Never again.
Everytime I order glasses they are perfect. So much faster and easier than going to my eye doctor.
My first time and last time with these people. I placed an order and then I saw the reviews of everyone who had been ripped off by them. So I contacted them to cancel my order (which they did for a $10 fee) and then they still haven't refunded my credit card like they said they would. These guys are liars and cheats. Don't try to do business with them. it's a losers game.
I'm very much enjoying these new sunglasses. They look great as advertised.
Been a customer for years. This time they forgot to mail the return label and case so I had to buy bubble wrap and find a place to print a label. Then the order arrived without the cleaning kit supposedly because they want to cut costs. The warranty they sell specifies that it is void if you do not use their cleaner.
Very good job. Fast email replies. Thank you so much.
Not sure the lenses work for me. My previous pair Warby Parker worked fine, but these are different and can only use when reading very up close. I love Goodr frames so I was hopeful for new reading glasses.
Friendly staff to answer all my questions. Great quality glasses!
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