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LiveAuctioneers

ClaimedCollecting reviews

170 reviews

3.9170 reviews
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About LiveAuctioneers

Data updated
Website
liveauctioneers.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
170 reviews
Replies to negative
97% (38/39)
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[email protected]liveauctioneers.com

About this business

With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor.By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale.LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more.Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via: +The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail;+Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design;+The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot.There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.

Written by the business, not verified by us.

Is LiveAuctioneers legit?

LiveAuctioneers (liveauctioneers.com) has a 3.9 out of 5 rating on OK.one, based on 170 user reviews collected here. It is listed under Business Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-09-07.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers find the platform very easy to navigate, deeply appreciating the wide variety of unique items and the smooth bidding process for online auctions. People often mention that winning lots are well photographed, clearly detailed in descriptions, and arrive securely packaged within a reasonable timeframe. However, some reviewers were not happy with extremely high shipping costs, expensive delivery services, and unexpected extra fees added to their purchases. A few other people also felt that certain delivery services and customer support communications fell short, leading to notable frustration during the entire process.

Auto-generated from all reviews of this business. For reference only.

What people say

L
Laura KingUnited States · 8 reviews · Experienced 2026-02-17 ·

Live Auctioneers accepts no responsibility for purchases not received.

I am extremely disappointed with Live auctioneers. I purchased a painting for $585.00 from one of their auction houses in February, 2026 and never received my painting. Live Auctioneers must not have done any research on OAB auctions. OAB auction house is currently listed as closed on the internet. I asked for help from Live Auctioneers when I did not receive my painting. Although they contacted OAB auction House on several occasions, I never received my painting. It was my understanding that Live Auctioneers only dealt with reputable auction houses. Obviously, that is not the case. I asked Live Auctioneers to reimburse me for my purchase through their purchase protection plan, but they responded that my case did not fall within the scope of their plan. I trusted Live Auctioneers to connect me with a reputable auction house. That was a big mistake! I no longer trust Live Auctioneers. Why would I? I was told by Live Auctioneers to check with my bank for compensation, but my bank will not compensate me because my payment was made through Live Auctioneers! It is a catch 22. I am a new business, and I am out $585.00 because I made the mistake of trusting Live Auctioneers. Laura King

Reply from LiveAuctioneers2026-06-09

Hi Laura, We’re sorry to hear about your experience and understand how disappointing and frustrating this situation has been. We understand your concerns regarding the order, the auction house, and the outcome of your claim. We would like the opportunity to review your case further. Please email [email protected] with your account details, invoice information, and any relevant documentation so our team can assist you. Thank you for sharing your feedback. Sincerely, LiveAuctioneers Bidder Support

Gary MotleyUnited States · 1 review · Experienced 2026-04-22 ·

Liveauctioneers' Shipping arm's…

Liveauctioneers' Shipping arm's execution, communication, and overall systems are abysmal. I've used the service three times. The first time I had the wrong item sent to me was well as having my item shipped to someone else. The second time went well the third time has been the worst. It's been six weeks since the sale date and no tracking information and false promises from the little communication that I've received. After many years and many purchases on the site, I'll not be bidding any longer.

Reply from LiveAuctioneers2026-06-03

Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced and understand how frustrating this situation must be, especially given your long history with our platform. We've reached out to our shipping team and asked them to review your case and provide assistance. We appreciate you bringing this to our attention and hope to have the opportunity to improve your experience.

J
JMUnited States · 1 review · Verified · Experienced 2026-06-03 ·

Buying things on LiveAuctioneers is…

Buying things on LiveAuctioneers is good enough. Their shipping service is horrendous. Long delays, incredibly high prices, lack of responsiveness from customer service, idiotic excuses for delays... 100% of the time you're better off using literally any other shipping method.

Reply from LiveAuctioneers2026-06-09

Hi JM, We're sorry to hear about your experience and understand your frustration regarding shipping costs, delays, and communication concerns. If you are still experiencing issues with a shipment, please email [email protected] with your order details and any relevant correspondence so our Shipping team can review the matter further and assist you directly. Thank you for taking the time to share your feedback. Sincerely, LiveAuctioneers Bidder Support

S
Samuel EUnited States · 1 review · Verified · Experienced 2026-06-03 ·

Excellent Platform

Easy and seamless experience. Aside from one problematic auction house I have had dozens of positive transactions.

Reply from LiveAuctioneers2026-06-09

Hi Samuel, Thank you for your feedback. We're glad to hear you've had an easy and seamless experience and that the vast majority of your transactions have been positive. We appreciate your continued support and thank you for being part of the LiveAuctioneers community. Sincerely, LiveAuctioneers Bidder Support

liu simonTaiwan · 1 review · Experienced 2026-05-26 ·

No-response service

I won the lot0053 item (JH501) on April 26 and paid the full amount along with shipping fees, but as of today, June 2, I still haven't received the item. I've sent seven inquiries and complaint emails in between, and the responses have all been the same, saying they don't know where the goods are and that they are still investigating. This is really outrageous, and the service attitude is very poor.

Reply from LiveAuctioneers2026-06-03

We’re very sorry for the delays and understand your frustration. To get this resolved quickly, please email [email protected] for LiveShipping support, or [email protected] if the shipping was arranged by the auction house. Kindly include your invoice number so our team can assist you promptly.

M
Mary FraziaUnited States · 5 reviews · Experienced 2026-06-02 ·

The auction process is very enjoyable

The auction process is very enjoyable. I had to contact customer service and the response was immediate and helpful. It has been a pleasure dealing with this auction house.

Reply from LiveAuctioneers2026-06-03

Thank you for sharing your experience! We're glad you've enjoyed the auction process and found our customer service team responsive and helpful.

C
ConsumerUnited States · 2 reviews · Experienced 2026-05-31 ·

Customer Service

My communication with Mary was extremely professional and courteous. She was sensitive to my situation and very helpful. Highly Recommend!

Reply from LiveAuctioneers2026-06-03

Thank you for your kind words! We're delighted Mary was able to provide professional and compassionate support. We appreciate your recommendation.

M
Michael KellyUnited States · 3 reviews · Verified · Experienced 2026-05-31 ·

Reliable and efficient!

Reliable and efficient way to keep track of multiple auctions. Reminders and “get ready to bid” notices are particularly appreciated given busy schedules. Overall a great service with reasonable fees.

Reply from LiveAuctioneers2026-06-03

Thank you for your feedback! We're pleased our reminders and auction tools help make bidding easier and more convenient. Happy bidding!

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