Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born.Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
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Is Lunafide legit?
Lunafide (lunafide.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 39% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and comfort of the products, noting that the clothing feels truly custom-made, beautifully designed, and entirely unique. People additionally mention outstanding customer service, describing representatives as incredibly responsive, friendly, and always ready to assist with any request. Buyers often state they plan to purchase again in the future.
Some reviewers were not happy with significant delivery delays and extended waiting times for their custom orders to finally arrive. A few consumers additionally experienced frustrating difficulties when trying to communicate with support teams or resolve complicated tracking and shipping issues.
Auto-generated from all reviews of this business. For reference only.
Hello! I want to say that I absolutely love my kitsune cloak. It's so soft and boy can you tell it will keep you warm. I used it for a short bit one night to do some grilling for dinner. Didn't notice the cold. I also received two other pieces (leggings and hooded crop top) of the kitsune collection as gifts and love them. By the way, thank you for offering it in blue too, it's my favorite color. I'm a very satisfied kitsune!
I've purchased several cloaks from Lunafide over the years and they've all been delightful. They've all been warm, soft, and durable. But this most recent one prompted me to write this review.
It was my first time needing to interface with customer service, with a cloak coming back as a different color than I saw when I ordered it.
Customer service was super responsive, helpful, and gave me everything I needed for a return, making the process super easy.
10/10 would recommend for both product quality and customer experience.
Reply from Lunafide2025-02-12
Hi Kieran! We're always here to assist you every step of the way. Don't hesitate to message us if you need any assistance or just want someone to talk to. 😄
I feel so confident wearing these leggings. I was getting so tired of wearing my black pants to the gym and wanted something more vibrant. I absolutely love these prints and also supporting a US business.
Reply from Lunafide2025-02-12
Thanks for the support, Jen! Can't wait to see you rock your gym outfit with your Lunafide leggings. 💪🏋️♀️
Got cloaks for me and my partner. Very happy with the purchase. The design looks great. They are warm but not unnecessarily heavy. Excited to wear them at an upcoming festival soon. I can foresee that this might become my go to festival cloak!
Wow! What a pleasant experience! Only took 2 months from order to delivery. I wasn’t disappointed when I received the “Fire and Ice Phoenix” cloak. I fell in love straight away with the cloak. I have worn it out for the first time today and I have got some compliments about it. Very warm and snug. The communication and tracking was great. I love it! It’s a legit company with quality products.
Disgusting customer service. My dying brother bought $300 worth of product from this disgraceful company. Only received one, another one was delivered to another gentleman who called them and the company has told me I need to arrange my own postage etc. and who knows where the third one is? not accept responsibility what so ever, the two missing were sent out AFTER the paying customer died! No responsibility given, no care and no responsibility! I’m glad I never wished to buy from this excuse of a company! Seems I’m not the only person that thinks how disgusting they are!
Reply from Lunafide2025-01-23
Hi Siobhan,
We are truly sorry for your loss and want to express our heartfelt condolences during this difficult time. We take your concerns seriously and are committed to resolving the issue with the missing items.
Although our records show the orders were delivered, we are here to ensure a non-receipt report is filed and that we take appropriate next steps.
Please reach out to us directly via email for further assistance. We genuinely hope to make things right for you.
After begging I received my money back, they put the responsibility on the customer if the package does not arrive. in the end it was handled nicely.
Reply from Lunafide2025-01-23
Hello Elly,
We’re sorry to hear about your experience and understand your frustration. We’ve reached out via email but haven’t received a response. Please check your inbox and spam folder for our messages.
We take customer concerns seriously and are committed to resolving this quickly. We apologize for any inconvenience and hope to make things right for you.
You would get better quality with a 10 walmart hoodie
Paid almost 100$ for a hoodie with them expecting high quality like the photo. First they ship with DHL . That should have been my first red flags. Second, it said it was delivered days before it actually came in. I honestly was so so excited about this hoodie.
As I unwrapped it. I noticed thw quality is absolutely garbage. I have bought better hoodies at Walmart for 10 $. The actual art work looks like it was printed on it with one of those crappy machines diy people use.
The hoodie it self is very thin as well. The best quality part of this entire hoodie. Is the ropes that help tighten the hood. Only because they're capped with metal ends instead of plastic like the shoe lace ones you normally get with hoodies. I have worn it one day and it's already fading in the sleeves. I wouldn't reccomend them at all. I'm so bummed
I agree with the comment saying it looks like something you would order of temu. Absolutely nails my opinion too. These 5 star reviews must be paid because there's no way people are happy with them. Look them up on reddit too. They're a scam company
Way overpriced for what you get. The cloaks are really nice….but not $200 nice. The zip up hoodie? Complete rip off. The quality of the fabric is comparable to what you get on Temu. Ridiculous.
This is the worst company DO NOT ORDER FROM THEM. Their customer service is awful. All they do is give u the runaround. Bella will answer your email with the vague answer everything. They lie it's been over a month since I ordered abd nothing. If there were 0 stars I would give it. Go somewhere else
Way too long wait times for their apparel. This is my second order placed with them. First time it did not take as long and was relieved that my order came in. That was last year. This year I placed another order of the same item and it is taking forever to get to me. Emailed a couple of times about it and I get the same piped out general answer about how they painstakingly create each item to order and it takes 14-20 business days(excluding weekends and holidays) 25 days for cloaks. Seems like way too long of wait times for their stuff. They say its all made in California but I hardly believe that. I have not requested a refund yet as I am holding out hope that maybe the Loki Board shorts I ordered will come in. I will give it another week and if I do not see anything or get the same generic answers when I email them, I will seek legal action against them. Not that it will do any good,but I can try. These people do not care,really and will not contact me directly with any real reassurances. If this order miraculously comes in I will never order from them again and neither should anyone else.
Your sizes vary with different manufacturers. My original order was 3X which was fine. I am 50lbs. less so I ordered size XL. Too small so I ordered the same item size 2XL and they do not fit any better than the XL. The last 2 orders were from different manufactures and have other differences. I want to send all 3 board shorts back but I can not find an address. So I'll give away.
Excellent quality, and comfortable producti have no complaints! It takes a minute for your order to make it to you but that's only because it's handcrafted to order!
(TATSU SHERPA BLANKET)
Although it took time to make. My cloak is by far the warmest and most gorgeous cloak I have ever had(renn fair circuit 30 years). Its well worth the wait. If you buy expect to wait, then be blown away when it arrives.
I absolutely love this company. I ordered the wrong size jacket and they helped me get the right one without any issues. Yeah it does take a while to get your stuff but the outcome has ALWAYS been worth it.
Reply from Lunafide2024-03-05
We appreciate your support! Can't wait to see you build your Lunafide collection 🖤
Very pour customer service and quality of leggings
My husband ordered me a dress and two pairs of leggings. The designs are great. I had one pair of leggings for less then a month, worn 4 times and a hole started in the butt of the leggings. I emailed Lunafide and asked for a new pair. I was told because I did not contact them within 5 days they would not do anything about this pair of leggings other then give me %25 off my next order. That is a terrible response especially when waiting for a month to receive your items. These leggings should last longer then 4 wears. Very light wearing as well, walking in these leggings, not even working out in them. Its unfortunate and I would never order from Lunafide again. These items are not quality material, but the designs are great.
Reply from Lunafide2024-02-22
I am sorry to hear that you had a bad experience with the leggings you received. It can be really frustrating when something you were excited about doesn't meet your expectations. Please know that we have a quality check process in place to make sure that we only send out high-quality products. We also have policies to ensure that we can find a resolution that works for both you and us. However, if you are still not satisfied, please feel free to contact our Customer Support Team and we will do our best to find a resolution that works for you. - Lunafide
My rating (5) is based on the totality of my experience. I am pleased with the product and prompt customer service when needed. In my opinion if you are looking for unique, impeccable workmanship, and value, then you should consider products from Lunafide. Excellent purchase for yourself or to gift or both. Either way, you will not be disappointed.