Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.What We Deliver:Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.Why Teams Choose Lusha:Real-time data accuracy validationAI-powered lead discoverySeamless CRM syncGDPR-compliant global coverage
Written by the business, not verified by us.Lusha (lusha.com) has a 1.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers frequently report receiving a high volume of unwanted, unsolicited calls and messages, raising concerns about the handling of personal contact details. People also noted that trying to opt out or remove personal information from the platform is nearly impossible, as removal forms constantly fail and links do not work. However, some customers also noted that customer support completely ignores inquiries, leaving paying users entirely without any assistance or answers. Reviewers additionally complained that all attempts to reach out to the organization for help regarding their accounts go completely unanswered and unresolved.
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I had a subscription to Lusha for a while as i had lots of credits i had not used. I wanted to downgrade my account for a month as I have time off over Christmas. They will not let you change your subscription only cancel and start again meaning I loose all the credits I have paid for .Not happy will not be subscribing again.
They stole my money and refuse to give access to my account I paid for
This company has got my personal details without my consent and linked them to the wrong individual. I am now receiving unwanted calls. I have looked through their website to request my details are removed, but they do not provide any way of greeting though to them. All forms are automated so expect you to provide more personal information that I do not wish for them to have access too.
They have my personal contact data and are selling it and I didn't consent, I've tried to get it removed and they say it takes up to 30 days (not acceptable), that is if you can find a way through their maze of jargon to be able to do this. My number is already with the TPS but they ignore this. I have reported to the ICO and will report every future call to the ICO and the TPS too, I have had enough.
Illegally gathered my information and now I’m being spam called daily! I have never ever signed up with this company and have no idea how they managed to get my PERSONAL telephone number and information on where I work and what I do. But they’re distributing my information to companies who are now spam calling me. Cannot be in conjunction with GDPR laws! I have never ever given my info or authorised this and no one to contact to request this to stop. So now I have to deal with daily harassment!
Apparently Lusha is giving out my name and telephone number, as I have just received a call from someone thinking that I am a director at a company called August. I have trawled through their website and it appears there is no way to contact them unless I subscribe to their business. Judging by the other reviews, this may just be the start - if it gets bad I'll have to register just to contact them. Very poor.
Promising free credits for total access to all your email accounts and then doesn't deliver on the free credits so dont fall for that one... the one phone number i did get was for the wrong person. if this worked it would be great but it doesnt and the fact they are conning people into signing up for free credits and then not delivering on that means your just waste time like i did trying it out... dont bother!
They have somehow procured my mobile number, and I am now getting spam calls. I have requested to get removed from the Lusha database but still receive the same calls who all say they got my number from Lusha. 3 such spam calls just today. Totally unacceptable, and repeat attempts will now get reported to UK's ICO.
Incorrectly associating my phone number with other parties. Constantly receiving SPAM phonecalls as a result due to people looking to speak with people who have the same name at other companies. Infuriating - not sure if Lusha completely incompetent and/or illegal.
Farms information illegally. Even worse, they get the information wrong. So I know get calls every single week for completely the wrong company. I also get dozens of scam messages and calls a week. They will not remove my information. Clearly in complete violation of GDPR.
They scraped my data from somewhere. I never pass on my contact information but they appear to have obtained it and are now selling it to spammers. Should be illegal.
This is a rotten business. They scrape your information from all sorts of sources - they have my direct dial at work, for example, which is only available in my email signature - and then sell you as a prospect to countless sales companies, who will bombard you with calls, emails and LinkedIn approaches. You can at least opt out, but the damage is already done - and I shouldn't need to. The legality of what they are doing is irrelevant. It is a nuisance, and they are a menace. To anyone working at the company, are your parents proud of you?
Disgusting. Never given permission to them and still they found out my data and selling it. This should be ILLEGAL !
Data cowboys, In the worst way. They illegally acquire your data without your consent and then write to you demanding you "opt out". If you don't they sell your data to cold callers and scammers. That is not how data protection works, shame on you and your grubby outfit.
This company is definitely NOT GDPR-compliant. I received a "notice of personal information processing" email having never interacted with or heard of Lusha. From what I can tell, this company collects personal information of workers with the intent to sell this information to other businesses. This demonstrates a complete disregard for data privacy laws in the UK and EU. If they were not based in the US, their actions would be completely unlawful.
Roughly a month before receiving their email titled "Notice of personal information processing. (This is not an advertisement)" several of our employees who do not share their email addresses outside the company started to receive unsolicited offers from other companies. We traced it back to Lusha selling our data. Definitely a violation of the RGPD and the Spanish LOPD.
send an email that i'm in that database, and opt out is only with "phone" verification. total intrusion
Spam. Send out emails notifying of data processing with no approval
Horrific service. I paid to use it I only used 3/40 credits and its saying my search has ran out. I have emailed the sales person, out two tickets in but no one is getting back to me. Genuinely a big scam, don't use!
I am a BDR and I need Lusha to find new prospects' conatct details. I would say that more than 30% of the contact details that I unlock with the credits that I paid for are wrong,and the worst thing is that you lose those credits even if the contact details are wrong...can you believe that? When I tried to contact the customer support, and for that by the way, you have to wait for hours or for days in some cases, they ask me to create a list of all the wrong contacts that I have found because they don´t have access to that,then they will investigate, while that whenever I find a wrong email or phone number I notify them and a short message pops up saying :" thanks for letting us know", so how they can´t have access to that? For me it's a scam and i regret having registred with them.
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