About Lusha
Data updated- Website
- lusha.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 80 reviews
- Replies to negative
- 8% (15/195)
About this business
Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.What We Deliver:Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.Why Teams Choose Lusha:Real-time data accuracy validationAI-powered lead discoverySeamless CRM syncGDPR-compliant global coverage
Written by the business, not verified by us.Is Lusha legit?
Lusha (lusha.com) has a 1.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently report receiving a high volume of unwanted, unsolicited calls and messages, raising concerns about the handling of personal contact details. People also noted that trying to opt out or remove personal information from the platform is nearly impossible, as removal forms constantly fail and links do not work. However, some customers also noted that customer support completely ignores inquiries, leaving paying users entirely without any assistance or answers. Reviewers additionally complained that all attempts to reach out to the organization for help regarding their accounts go completely unanswered and unresolved.
Auto-generated from all reviews of this business. For reference only.What people say
SPAM and not in any way GDPR compliant.
SPAM and not in any way GDPR compliant. Is contacting our whole company telling each one that they will sell our personal data. No clue where they've got them from. It's totally fraud, never allowed and absolutely not GDPR compliant in any way. We are going to inform the authorities about this behaviour.
Steer clear, full of corruption!
They don’t deserve even one star! I purchased a contract for 12 months. They casually decided they didn’t want to honour what I purchased even though I had it in writing. I spoke to a manager he reassured me it would be resolved and then ghosted me. Left me dealing with HR and technical support. All of whom fobbed me off and asked me to pay AGAIN for the same contract. I refused … I have lost hundreds of pounds and I warn you to steer clear because they are shocking.
Scrape personal data from LinkedIn
Called my personal phone number to try and sell me their services. When questioned on how they got my number, they stated they had harvested through LinkedIn then continued trying to give me their sales pitch. Shocking. Utter breach of GDPR.
Report all emails to FTC
The are adding people to mailing lists that are in direct violation of the CAN-SPAM Act. There is also no information or the companies address, along with an option to unsubscribe, giving it 3 violations in total. Enjoy the fines and dealing with the FTC.
Total scam company
Total scam company, stole the idea from zoominfo and really bad quality. 90% of their data unaccurate.
All indications of a scam site
All indications this is a scammy site, seems not to have a legitimately collected dataset.
Similar experience to others on here
Similar experience to others on here. Lusha has been selling my personal contact details and I'm now getting regular cold calls from companies who have informed me they have received my details directly through Lusha. I can confidently say I have NEVER given anyone permission to process or store these details as I'm incredibly vigilant about this so without doubt in my opinion they are breaching GDPR rules. I'll be raising a complaint about them.
Non-GDPR compliant data harvesting…
Non-GDPR compliant data harvesting company. They're selling my data without my permission, I will be submiting a complaint to the ICO.
Huge breach of GDPR
Huge breach of GDPR, they process your personal data and if they inform you its only to mention that the data is stored there. You can appeal through a form, but that then tells you that even though you Opt-Out they still keep the data for 7 years. Already filed my report at the local GDPR agency here but this is a huge scam.
Never asked for their contact
Never asked for their contact. They say they get their data legally - so why in the email do you want me to respond and give you a load more by answering a load of questions? I am now spam blocking with an auto delete filter.
Steal and sell your personal data…
Steal and sell your personal data without consent
Dodgy bunch of spammers
I was shoked when I started to receive…
I was shoked when I started to receive calls from sales people on my direct mobile and when I asked how they got my number, they said it was from LUSHA. So basically Lusha sells to these people my private mobile phone that they basically stole - as it's not public nor on any public networks, etc. Aren't there laws against this???
Sold my data without my previous…
Sold my data without my previous consent. Completely avoid business with this hideous company.
Claim to be GDPR compliant but…
Claim to be GDPR compliant but absolutely are NOT. Even when ask to remove data they say it has to be kept for a mandatory 7yrs. Inaccurate - especially as I have not given permission for my number to be shared in this way. My mobile phone number and home number are coming up as a contact for my husband’s work. Never shared and wouldn’t be used so clearly imported from another data source. Avoid avoid avoid!
Glitchy as hell, unprofessional customer service
Glitchy as hell, terrible customer service. I've been using Lusha for over 2+ years across different companies and 2 years later, there are still the same glitches. The data doesn't transfer across to CRM tools properly and it's impossible to find contact details for support. Then once you email them it takes 2-3 working days for a reply and they are of zero help, so unprofessional. This company feels like it's run by a bunch of amateurs
Scam
They use "Opt-out" for processing personal data, which is illegal according to GDPR.
This company is some serious joke
This company is some serious joke, I'm sure they employ 1-2 4people, the support is zero, they literally have an AI chat that gives you the option to talk or write to a real person, you wait days, then you get a response that is totally inadequate for b2b. It's just a frivolous company to some student who has done homework on such a platform, if you're looking for a serious platform this is not it.
Avoid this company. Other have better offers and no lies.
Lies upon lies. They lie about so many things to get you hooked on a yearly payment. Once you are in, they hit you with some "daily" limits to sell you the BULK credit system they have. It says UNLIMITED but they limit your every action. I spoke with this account manager Brendan Kelly has several times about the issue, he keeps hiding behind some policies that do not make sense. If you ever want to try this scam, avoid talking to a Samantha. Or just avoid them completely. I feel scammed and they do not even care. 90% of their database is not even up to date, my own data is from 2016 when it was last updated on their platform. Worst experience even.

