Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.What We Deliver:Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.Why Teams Choose Lusha:Real-time data accuracy validationAI-powered lead discoverySeamless CRM syncGDPR-compliant global coverage
Written by the business, not verified by us.
Is Lusha legit?
Lusha (lusha.com) has a 1.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently report receiving a high volume of unwanted, unsolicited calls and messages, raising concerns about the handling of personal contact details. People also noted that trying to opt out or remove personal information from the platform is nearly impossible, as removal forms constantly fail and links do not work.
However, some customers also noted that customer support completely ignores inquiries, leaving paying users entirely without any assistance or answers. Reviewers additionally complained that all attempts to reach out to the organization for help regarding their accounts go completely unanswered and unresolved.
Auto-generated from all reviews of this business. For reference only.
What people say
J
James BarberUnited Kingdom · 42 reviews · Experienced 2024-11-29 ·
★★★★★
Scraped personal mobile & illegal calls
Scraped my personal mobile number off LinkedIn, now receiving sales calls both during and outside of working hours. My number is registered with TPS so the calls are illegal, wouldn't recommend anyone deal with this company.
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Marcus NyeUnited Kingdom · 20 reviews · Experienced 2024-11-26 ·
★★★★★
Repeatedly spammed with pushy calls on…
Repeatedly spammed with pushy calls on my mobile from companies who have obtained my details from Lusha. Requested removal twice now.
I've been receiving daily unsolicited calls to my personal phone number from the UK and US. I was able to discover that they got my details from Lusha.
I had zero idea who Lusha were. I have no relationship with them and certainly did not consent to them harvesting and selling my personal information.
Their website has a form to submit requests to have your data hidden but not deleted from their system. And you have to sign up to their Ts&Cs and provide more personal data, which i certainly won't do.
I have contacted them and invoked my rights under UK GDPR rules. I am still awaiting a response.
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Sean MoranUnited Kingdom · 17 reviews · Experienced 2024-11-13 ·
★★★★★
unsolicited text
I received an unsolicited text out of the blue from this company. It appears that they harvested my details from the web. Now they are asking me to opt out, or presumably ill be cold-called by an assortment of other scammers. Im not going to engage with lucha, or any of the other scammers. Anyone who bought my contact details from lucha has been had.
Stole my details, claims "legitimate interest", and to remove wants me to submit more of my details!
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Stuart RUnited Kingdom · 191 reviews · Experienced 2024-11-01 ·
★★★★★
lusha.com another company that thinks…
lusha.com another company that thinks spamming people is legal in the UK it is NOT.
I always say most Spammers are Scammers and this bunch must be as even the removal form on their website does not work
Lusha selling my mobile number, and presume gained it from data breach somewhere... Contacting ICO.
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Carly United Kingdom · 7 reviews · Experienced 2024-10-30 ·
★★★★★
Illegal operation obtaining private information
Another voice saying what the others have. This company had illegally obtained my personal mobile number and is selling it. They claim to be GDPR compliant. Bulls*t. What a shame that companies can operate like this illegally and get away with it.
I wanted to write this all in blockcaps, but I resisted. I was called by a number of sales organisations in the UK, claiming they got my number from Lusha. I never opt-in to ANY marketing. I am going to report them to the ICO for a GDPR breach. By the way, the site's telephone opt-out page is a scam. I tried it twice and got the same OTP code and a failure message asking me to contact the security officer—but hey, the contact details were nowhere to be found!
Never had anything to do with them. Further i never opt-in to marketing campaigns etc. Yet theyve seem to be into scrapping Linkedin and then making it my problem trying to dissasoicate from them.
Given all the comments I see here @ICO needs to do something about this.
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Laura OUnited Kingdom · 19 reviews · Experienced 2024-10-17 ·
★★★★★
Lusha are not GDPR compliant. Fake info held
Lusha, you are driving me absolutely mad!!! You have clearly and illegally and INCORRECTLY posted my details online and I’m getting call after call after call from businesses wanting to sell me coffee!!!!! I WORK WITH COMPUTERS!!!!! There is zero way to contact you… I NEEED all my info removing from your site immediately - I didn’t ask for it to be there and you NEED to comply with GDPR - what is your complaints address???
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Jason ReynoldsUnited Kingdom · 2 reviews · Experienced 2024-10-17 ·
★★★★★
Selling my data against my will
I was sold Lusha as a product, being told it was GDPR compliant. I didn't take up the license, then shortly after got an email that I was in their database, and keep getting various sales calls to my personal mobile.
I have contacted them 4 times to be asked to be removed from their database with no reply.
As I suspected, not at all compliant, immoral and unprofessional.
Lusha collects and makes up information (such as non-existent email addresses) and sends out spam / phishing emails repeatedly, even if the domain returns Non-Delivery Reports. This is considered illegal and should be ceased immediately. Let's hope someone finds a legal way to stop them!
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Chris NUnited Kingdom · 19 reviews · Experienced 2024-10-03 ·
★★★★★
Illegal processing of personal data
This company has been illegaly processing my personal data and selling it to other parties. This has to STOP! If you live in the UK or EU, please report them (for UK > google: ICO Data protection complaints)
Be absolutely clear this is a SCAM. An attempt to harvest personal information by deception.
DONT give them any information. They will not stop contacting you. Don't trust what I or anyone else says without checking first with a trusted third party.
In some areas you may be able to ask your online watchdog/regulator, Internet provider / cell provider or network to save anyone else from this morally bankrupt scam
Don't fall for the pasted nonsense they use to confuse people when someone bothers to reply. Unfortunately a business model that works by harming your aunty, your granddad, your offline older cousin just moves onto the next scheme.
Just signed up to Lusha on Enterprise subscription - seems to be a faulty system and won't let us download data needed. Have tried to reach out to account manager/s many times over the last 3 days, but to no success - this is an issue as we need this to continue our work - just need an answer to our questions/someone to help us fix the issue.
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Ruby United Kingdom · 20 reviews · Experienced 2024-09-26 ·
★★★★★
This company has illegally acquired my…
This company has illegally acquired my personal details and sold it to third parties. I am now being harrassed via my personal mobile number and email address by companies that I have no interest in doing business with.
This is not the first time this has happened, I have submitted requests to have my details removed from their system yet am still being contacted.
Robert SharpUnited States · 1 review · Experienced 2024-09-23 ·
★★★★★
ZERO CUSTOMER SUPPORT
I don’t know why I don’t look here first. Customer Service is a joke. Can’t log in with a brand new password. I’m only on day 1 with them. UGH!!! This platform was highly recommended, unreal!
Enterprise package is a SCAM. NEVER upgrade. Evil, Rude and Nasty Account Managers.
Try to avoid!!
We run an agency and now are locked into the SCAM Enterprise package which you can never unsubscribe from.
We recently purchased bulk leads and have had them immediately block our account right after paying.
Very rude behaviour as though they are at war with you instead of trying to help.