Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.What We Deliver:Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.Why Teams Choose Lusha:Real-time data accuracy validationAI-powered lead discoverySeamless CRM syncGDPR-compliant global coverage
Written by the business, not verified by us.Lusha (lusha.com) has a 1.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 97% of reviews are 1 star, a relatively high share; The business has replied to 8% of negative reviews; 80 of them were added in the last 12 months. Last updated 2026-08-12.
Most reviewers were let down by their experience overall. Consumers frequently report receiving a high volume of unwanted, unsolicited calls and messages, raising concerns about the handling of personal contact details. People also noted that trying to opt out or remove personal information from the platform is nearly impossible, as removal forms constantly fail and links do not work. However, some customers also noted that customer support completely ignores inquiries, leaving paying users entirely without any assistance or answers. Reviewers additionally complained that all attempts to reach out to the organization for help regarding their accounts go completely unanswered and unresolved.
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Don't be conned - harvested non-contacts I get constant "Notice of personal information processing"emails from them with made up names of people who have never worked for my company. One assumes they have a 'factory' somewhere where, once they get your domain, someone sits and creates random emails that are then sold to unwitting dupes as 'highly targeted' CEO contacts.
I got unsolicited sales calls from recruiters to my personal mobile number. They eventually told me they got my number from Lusha, who supposedly sell B2B contact information. However, they contacted me on my personal mobile number which I'm very careful with. They have a form where you can request your data, ask for it to be deleted etc, but I want to know who they've passed it onto first.
Dodgy dodgy dodgy company. How did they get my phone number and how dare they be selling to others? Anyone have any positive experiences of getting them to erase/ unsell your number please let me know. Also if you are thinking of using them DON'T. No one will bite, if individuals are comfortable with contact details being out there then you will be able to find them via genuine methods. If you use this company you will just get through to irate individuals wondering how you came to obtain their information. Not even a phone number to call to complain on.
DO NOT USE THIS COMPANY. They have taken my personal details from LinkedIn and matched with someone completely different with the same name. I am now receiving ALL their marketing calls. Reported to Lusha and they have done nothing. Won’t even speak with me as I am not a customer. They are NOT GDPR compliant as they are incorrectly using my personal data and they have no appetite to update. AVOID AVOID AVOID!!!
Asked a cold caller where she got my number and she said Lusha. Never gave them permission. Any of the MANY emails I get from spammers get blocked, and I imagine other company owners will be the same.
They're selling of your private data. Just scanning the web and try to make money of it. Make it look legitimate by acting as a business, but its just a scam
Lusha added my private number to my work account! I never gave my private number to anyone. Scam, the do not take into account the GDPR privacy, no one to cantact. No one to erase my private data. Will see what I van do on a European level
For the last few months I have increasingly been receiving spam / cold calls to my personal mobile, from companies who think I am someone else. One caller told me they got my details from Lusha. I have no idea how they got my number and linked it to this person. They state “We notify contacts about the collection of their data, as required by Article 14, and provide all the required information, including categories of data and purposes of processing. The individuals whose data was collected can opt out at any time.” I was never notified that they collected my details, assuming because they think my number belongs to someone else but I have tried to contact them requesting them to delete my details, with no response. If I don’t hear back soon I will be reporting to the ICO.
this is a terrible company, would avoid
As with all the other true reviews, I also can not believe that their business model is legal in Europe. I have taken the trouble to navigate their opt out option, which of course is deliberately difficult and misleading. Yuk a very bad taste in my mouth, and if you use them, prepare to create some very bad will to your company.
Selling my personal mobile number to recruiters without my knowledge. No option to opt-in, can't see how this isn't in breach of GDPR. Spam merchants, nothing more.
Got a cold call from some consultancy. Apparently they bought the data from Lusha. I do not know how Lusha got my details. I'm on the do-not-call register in Australia so I should not be receiving calls.
Unsolicited email telling me they're selling my data because they can.... To remove myself I need to fill in my details so that.....they can confirm my details? A bit like getting a dick-pic
1 They send unsolicited email saying "your information is secure bla-bla" 2 When I ask where did they get my email they say "This Automated email since you reached "no-reply" email address" The email address I've send them message is the email provided by them for contacting them. I suppose this is a spam and as previous users said: they're selling our information while they're mentioning they're GDPR compliant.
Scary company. Sells our privacy and make profit from it. Collects data from various sources, like email headers, social media accounts, and others, builds a profile from that data and sells it, of course without permission. The worst thing is, you can't stop it. This should be changed through appropriate laws. The use or sale of the data should only take place after active permission has been given.
Good data accuracy, good customer support, a little on the expensive side, very little contract flexibility. Enjoyed using the service now moving onto another more flexible platform with equally good data accuracy and customer support.
Not transparent on how they gather information. They claim to use business e-mail signatures (seems inappropriate to store such information when the mail is not directed to you), but they actually have my personal information. I'm getting daily sales calls now, and I never even subscribed or submitted info..
As per lots of comments, this company has been selling my personal details to salesmen, who are bombarding me with calls. They are telling their paying customers that I work for a company that I have never even heard of, so everyone is wasting their time and money here.
Writing review now about an experience in 2022, which shall be still valid. Their employee contacted me for a consultation, which is fine, however, the email address he used comes from a Linkedin Security breach 2012 (verified on haveibeenpwned). Since then I changed the email, but they still know the old mail, therefore this is a proof for me that they do not follow GDPR as they claim, but they get email addresses also from the black market.
Subject: Unusual Data Collection Incident - Urgent Cyber Security Measures Dear readers, I feel compelled to share my recent experience regarding a concerning incident that occurred at my workplace. I recently received an unexpected email reporting that my personal data has been collected and stored in the company database. What makes this situation particularly alarming is that it involves my work email, which until now was known only to a limited number of colleagues. Immediately upon receiving this alarming notification, I reported the issue to the Cyber Security department of our company. This specialized department has confirmed that they are taking the matter seriously and will conduct a thorough investigation to determine the source and scope of this breach. The careful and swift response from the Cyber Security department deserves appreciation, and the fact that they are committed to thoroughly investigating this matter gives me confidence that appropriate measures will be taken to ensure the security of our data.
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