At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Written by the business, not verified by us.
Is Moosfy legit?
Moosfy (moosfy.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-09-07.
I ended up with these hucksters by doing a search for "french bulldog gifts" since my sister loves them. I found a shirt they sell that seemed to be nice enough. I ordered and waited about three weeks to get it.
Their description stated "SUPER SOFT: Healthy 100% linen material will make Casual Shirt comfy, lightweight.'
My heart sank when I received it and thought it seemed a little weird for linen. Then I saw the truth: It is 100% polyester. I contacted them and received a reply that said "our linen has special qualities." Yeah, like the "special quality" is that it isn't linen.
AVOID these people, I wish I had.
edit: Linen is an organic material made from flax. Just like cotton is made from cotton plants. To insist that somehow polyester is linen is beyond crazy, or wildly deceptive.
Reply from Moosfy2023-12-07
Dear Henry, we hope this message finds you well. Thank you for reaching out and sharing your thoughts on the shirt you recently purchased. We genuinely value your feedback.
We understand that you have concerns about the material of the shirt. We'd like to assure you that the shirt is crafted from high-quality linen, a fabric known for its breathability, durability, and comfort. It's been a popular choice among our customers, and we haven't received any complaints regarding its quality.
Your satisfaction is our top priority, and we take your feedback seriously. Thank you for being a valued customer, and we appreciate your understanding.
Ordered a T-shirt. The quality was very bad. They sent me the wrong size and now they refuse to refund my money and or exchange it.
It was a birthday present for somebody and I am so upset about it. I have asked the company several times, but they keep asking for more pictures and stupid questions. I have sent them as many pictures and documents as they request I did exactly what they told me to do but still want me to send them more pictures.
Just let me return the item and you’ll see it for yourself …
How much back-and-forth communication do we need? You can see the pictures I sent to them below
This is only a T-shirt we’re talking about !!!
Reply from Moosfy2023-11-03
Dear Customer,
We understand your concern and want to reassure you that we've addressed it promptly via email. Please check your inbox, including your spam or promotions folder, for our detailed response, which is designed to assist you with your issue. We sincerely appreciate your patience and hope to provide a positive resolution for you. If you require further assistance or have additional questions, please don't hesitate to reply to the email we've sent. Your satisfaction is of the utmost importance to us, and we're here to support you in any way we can.
Thank you so much!
When my first order came there was a scratch on it so I emailed Moofsy and sent them a picture. They sent me a replacement at no charge as soon as they got a new one made. Great customer service.
Reply from Moosfy2023-10-26
Your 5-star rating speaks volumes, and we're grateful for your trust in us. We'll continue to strive for excellence in everything we do.
Great quality shirt. Exactly what I ordered. Bright colors, shirt is great quality.
Reply from Moosfy2023-10-25
Your 5-star review has made our day! We're ecstatic to know you're pleased with your experience, and we can't wait to welcome you back for more great moments.
The gift was wonderful for my sister. I like that I could pick different backgrounds and the dog selection was good.
I was expecting glass but the frame and all feels like plastic. Maybe I didn’t read the description well. My sister loved it so I’m happy.
Reply from Moosfy2023-10-25
Wow, thank you for the perfect 5-star review! We're honored by your kind words and the trust you've placed in us. We can't wait to serve you again soon.
Product was Great! Communication less than subpar!
I loved the product itself, but the communication was non-existent. Never responded to the message I sent to the text number that was listed on your page
Reply from Moosfy2023-10-25
Thank you for taking the time to leave a glowing 5-star review. Your feedback encourages us to continue delivering top-notch products and service.
I had a shipping issue that the company addressed right away & fixed the issue fast which I greatly appreciate!!
The product itself is great! Just as described & came out perfect!
Reply from Moosfy2023-10-06
Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and feedback. It's always wonderful to hear that our efforts have met your expectations. We're delighted to have provided you with a positive experience, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!
My order was sent quickly and received in perfect condition.
Reply from Moosfy2023-10-06
Thank you for your review, it is greatly appreciated! We're delighted you enjoyed our product. Your feedback is inspiring, we will try our best to bring better and better product. For any queries or future assistance, feel free to contact us. We look forward to serving you again!
Customer service was great! The package was later than expected and the Tracking number was not working on my end but customer service took care of it right away. Will definitely order again!
Reply from Moosfy2023-10-03
Thanks so much for your feedback Lisa! It makes our day hearing about how much our customers the great service they’ve received from our company. We have passed on your review to our staff and look forward to seeing you in our Moosfy store again.
I purchased this for a friend that had recently lost her Doberman, Nala, unexpectedly. She cried when I gave it to her. Now she’ll have a sweet memorial.
Reply from Moosfy2023-10-02
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
This was a wonderful surprise sent to me by my son and daughter-in-law after the death of my 13-year-old corgi from cancer last month. It is a beautiful reminder of her life and memory.
Reply from Moosfy2023-09-25
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future <3
I love this. I wish I would have gotten one bigger the smallest size. It's very cute. I will say I wish my dogs name was written bigger. It's barely readable I have to squint.but very cute I plan on getting another.
Reply from Moosfy2023-09-20
Thank you for your review, it is greatly appreciated! We're delighted you enjoyed our ornament. Your feedback is inspiring, we will try our best to bring better and better product. For any queries or future assistance, feel free to contact us. We look forward to serving you again!
The product took almost 8 weeks to be delivered and when I asked when it would be arriving my response was, “Be patient and wait for your package.” It also is not as great of quality as expected.
Reply from Moosfy2023-09-07
Dear customer,
We are sorry for any inconvenience caused. We sent you email to inform the delayed shipment because of the overloaded status of carrier and the terrible weather also. We know it's very frustrated but we tried our best to urge the carrier and rushed them to prioritize your order. About the quality of the product, please send us the photo or video clip of it so we can check and sort out your case. Once again, we are sorry for any inconvenience caused!
There were multiple choices and that made it possible to personalize my momento honoring my Sweetie. The product is of high quality and it arrived in a timely manner. Overall I'm super pleased with my product. Thank you
Reply from Moosfy2023-09-05
Your 5-star review is greatly appreciated! We're delighted you enjoyed shopping with Moosfy. Your feedback is inspiring. For any queries or future assistance, feel free to contact us. We can't wait to serve you again!
The first one never arrived! Then the one I got is NOT magnetic which it claimed to be! Would't recommend your product or company to anyone!
Reply from Moosfy2023-09-06
Hi Jennifer, we are sorry for any inconvenience caused. However, we checked your order and saw that your original order was lost at first and then we manufactured and reshipped a new one to you, it was delivered. To clarify things here, we must say that we wrote in the description of the reward jar your bought that "Each jar does not include wooden stand base and magnet". In case you want to re-order a new jar with magnet, please check your email to receive the discount code from us. We thank you for your kind understanding!
I ordered a memorial piece for my friend for her pup who passed. It arrived and it is beautiful!! At first I was pretty emotional after ordering because I saw all the negative comments on Facebook and immediately felt I made a mistake ordering and that I fell victim to a scam. That is NOT the case whatsoever. Shipping did take longer than what was stated due to staffing issues, but the seller was very great in keeping in contact with me the whole time and indeed I got what I ordered. I do recommend Moosfy and will be ordering again.
Reply from Moosfy2023-08-28
Thank you so much for taking the time to leave us a glowing 5-star review! We're absolutely delighted to hear about your positive experience with our store :)
Your feedback is invaluable to us, and it truly motivates our team to continue striving for excellence. We're thrilled to know that you found MOOSFY to be exceptional.
We are so grateful for your positive review! It's wonderful to know that you are satisfied with your purchase and that our product and service met your expectations. We value your feedback and appreciate your support. Thank you for choosing us, and we look forward to serving you again soon! 🧡💌
Great Quality product and such a great way to honor your dog or cat. Shipping was pretty quick and the product was packaged well.
Reply from Moosfy2023-08-09
Thank you for your glowing 5-star review! We're delighted that our Moosfy Suncatchers brought a bright touch to your space. Your appreciation fuels our passion to create more beautiful pieces. Enjoy the radiant companionship they bring! 🐾🌟
We are so grateful for your positive review! It's wonderful to know that you are satisfied with your purchase and that our product and service met your expectations. We value your feedback and appreciate your support. Thank you for choosing us, and we look forward to serving you again soon! 🧡💌
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