Let your phone measure you for perfect fitting custom clothing. Shirts start at just $69.
Is MTailor legit?
MTailor (mtailor.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless ordering process and the innovative remote measuring technology that consistently delivers exceptionally well-fitted garments for every body type. Many people also genuinely appreciate the premium quality of the fabric along with the outstanding assistance provided by the exceptionally responsive customer support team.
Though some initial items required secondary adjustments or remakes due to unexpected sizing discrepancies, buyers frequently mention that the support team quickly resolved these concerns. Shoppers note that getting replacement clothes was completely straightforward, allowing them to ultimately receive comfortable custom wear that closely matches their specific preferences.
Auto-generated from all reviews of this business. For reference only.
Love MTailor1 Highly recommend them I ordered a pair of Jeans and believe I took the initial photo from an incorrect perspective. Had placed the phone on the wall against facing upward and the jeans did not fit properly. Requested a remake and submitted new photo. The remake service was prompt, and I am fully satisfied with the product.
The process is very organized. I have made over 30 purchases. I like the fit of the clothes are perfect.. Any problem with always resolved immediately. These are quality products clothes. I am a repeat customer.
I have been a customer for several years now and remain amazed how standing and turning in front of my phone can deliver me perfectly fitting clothes! The follow up even after the items arrive is also super fabulous!
It was easy to provide measurements. The shirt that they made was great quality and fit me perfectly. I have wide shoulders and off the rack shirts just don't fit. I will purchase from MTailor again.
MTailor has been my go-to for custom clothing for years, and they’ve never let me down. From everyday essentials to my wedding suit, their precision and quality are unmatched. What truly sets them apart, though, is their phenomenal customer service—some of the best I’ve ever encountered. They make the entire process seamless, ensuring each piece fits perfectly and feels just right. If you’re looking for tailor-made excellence with top-tier support, MTailor is the way to go!
If you’ve not ordered from M Tailor don’t have any hesitation. First pair we ordered did not fit. They made it right on the second order one of the best customer service oriented companies you can deal with in my opinion.
Simply the most amazing company. I am, sadly, both short and heavy and trying to buy flattering clothes is beyond frustrating. To have found MTailor where they not only have great options but create the clothes for you is a game changer. I’ve ordered shirts, a blazer, chinos and shorts. On the rare occasion that the first fit was not perfect, they remade them without issue and the following garments arrived exactly as I’d hoped. They are communicative, helpful and thorough. Additionally, their pricing is in line with off the rack garments and not at all what you would think for bespoke custom work. My only regret is not having had them around for the past 40 years!
This was my 2nd experience with MTailor. The first shirt had some very minor issues. Close enough that I ordered a 2nd shirt with a couple of comments. I'm hard to fit with a torso between 1XL and 2XL . "Off the shelf" shirts (even Nordstrom) just don't look right. Either a bit too tight or sloppy. I was skeptical at first with their digital scan but it seems to have solved my issues with fit.
The shirts themselves are very high quality. I appreciated the included extra metal collar stays. I am very satisfied and highly recommend their "bespoke" shirts.
Great customer service and a quality pair of great fitting jeans! I can rarely find a pair of pants that fit me without extensive tailoring. I often spend $75-$100 on tailoring costs to get a decent fit. Add that on to a pair of $100 pants and things get expensive quickly. I saw an ad for MTailor and decided to give it a shot. Their digital tailoring came close to a good fit on the first attempt, but the pants needed some alterations. I was emailed directly by the tailor making my pants and after a couple additional photos, he was able to recommend and make the adjustments at no cost to me. The second pair arrived and they fit great. knowing that these measurements are saved in my account, buying my next pair of pants should be quick and easy.
For a person whose body shape is outside the norm it is great to find clothes that fit. First shot the pants were to small but they sent a new pair that are fine. I bought a suit and got numerous compliments when I wore it to a wedding recently
MTailor is now my go-to. No need to buy off the rack anymore.
I was skeptical but the measurement process was easy. My first order did not fit, I let them know and they put in an adjustment which came out great. They did not even ask me to send back the original garment!
Since then, I have placed a number of other orders and all have fitted me perfectly.
Their motto is "why wear another person's clothes?" and it stands true. These fit me just the way they should. The prices are higher but there are customization features like adding monograms and cell phone pockets.
Highly Recommended!
Great customer service and product 100%! If there is a problem they are right on it and fast.
If you are in doubt, forget about it. Place your order and be happy. I am a big guy, first comfortable suite I have had in a while.
Thank you Lowe and Shaeikh.
Completely unusable - I measured myself with the app 5 times and got blatantly absurd measurements every single time. Customer service even said one of them looked good and that I was ready to proceed, which was comical, because the proportions were wildly off from reality. It's simply not possible to use this app because the required camera angle does not allow for your whole body to be on- camera, as it can't capture your feet and ankles. I have no idea how this app is popular because it simply doesn't work.
Reply from MTailor2025-04-27
Hi Drew,
Thank you for the feedback! Our apologies for any confusion and inconvenience caused. The measurements shown on the app are only an estimate to allow our users to get an idea of the measurements we will obtain. We would be happy to send you the final results via email if you could reach out to us at [email protected].
I have ordered twice from MTailor. My first order didn't fit quite like I wanted them to, so they worked diligently to get my measurements correct and sent me a better fitting pair of jeans. I just ordered two more pairs of jeans and they are great. I was able to tweek them after wearing the first pair for a while. This is an amazing company and finally I have jeans that fit me and were made especially for me. I will continue to order any other pants I need in the future. Great people and super customer service.
I love the MTailor suit. And when things needed to be adjusted MTailor took care of it quickly and got it right. I would definitely choose MTailor in the future.
They always satisfy the customer!Tracey the very professional person I dealt with went on and beyond in every way to make me happy & satisfied.And too my fellow men over 75 this is the place to get your clothing and they will make you look young again!