Had to do a remake and the service was…
Had to do a remake and the service was remarkable. A representative called me to verify needed changes and the second time fit is great!
About MTailor
Data updated- Website
- mtailor.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 53 reviews
- Replies to negative
- 100% (9/9)
Do you own MTailor? Claim this profile for free and start replying to reviews.
About this business
Let your phone measure you for perfect fitting custom clothing. Shirts start at just $69.
Is MTailor legit?
MTailor (mtailor.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless ordering process and the innovative remote measuring technology that consistently delivers exceptionally well-fitted garments for every body type. Many people also genuinely appreciate the premium quality of the fabric along with the outstanding assistance provided by the exceptionally responsive customer support team. Though some initial items required secondary adjustments or remakes due to unexpected sizing discrepancies, buyers frequently mention that the support team quickly resolved these concerns. Shoppers note that getting replacement clothes was completely straightforward, allowing them to ultimately receive comfortable custom wear that closely matches their specific preferences.
Auto-generated from all reviews of this business. For reference only.What people say
Fast and efficient with excellent…
Fast and efficient with excellent customer service. The dress shirt fit perfectly and was high quality material!
Highly recommended MT Tailor
Highly recommended MT Tailor The products are great I have purchased 3 pairs of jeans & they are the best fitting jeans I have Customer Service is first class
When I left the service I looked for a…
When I left the service I looked for a place I could order suits. At 6’4” inches with long arms I found off the rack did not work. I’ve ordered several suits and shirts from M Tailor and they have ensured my orders meet my needs. In the event an issue arouse the customer service team work diligently to correct the issue.
A great experience buying a suit
A great experience buying a suit ! I needed a suit, I have had the MTailor app on my phone for quite some time, I read about and saved it. I ordered the suit and a dress shirt, the suit jacket was a bit tight, MTailor had already emailed me to make sure I wass happy, I mentioned the tight coat, the next day I had a Zoom call with a rep who had me wear the whole suit and shirt, she elected to remake the coat and dress shirt, both arrived yesterday and fit like a glove, my post lady is excited, she has a wedding to attend later in the year and she hates shopping, you'll have another customer !
MTailor...an outstanding company to work with
Ordered my first pair of jeans with some degree of skepticism. Unfortunately the first pair delivered did not fit properly. MTailor lived up to their word and remade them at no cost to me. The remade pair fit perfectly and were delivered in record time. There was never a hassle. I now have complete confidence in them and will continue placing orders with them.
The jeans turned out perfect
The jeans turned out perfect, best fit I have ever had in a pair of jeans! The follow up is unheard of these days too. Awesome company and I will order more soon!
The app to measure my pants was spot on
The app to measure my pants was spot on. I received a pair that fit perfectly.
Exceptional Service & Perfect Fit – A Five-Star Experience!
We recently placed an order with MTailor, and while the initial T-shirts didn’t fit as expected, and I think it may have been a setting on my phone camera that caused the error, but nevertheless, the team went above and beyond to make it right. Their process was seamless—they analyzed images we provided, identified the necessary adjustments, and remade one shirt for us to try. It arrived fitting perfectly! From there, they proceeded to remake the remaining three shirts, ensuring everything was just right. What truly impressed us was their generosity—they never even asked for the original shirts back. This level of customer service is rare, and it’s one of the many reasons we keep coming back. This is our third time ordering, and while this was the first time we needed adjustments, the process was effortless. There’s nothing better than receiving custom clothing that fits flawlessly, and MTailor delivers every time. A huge thank you to Rizza for the outstanding communication and support. We’ll be ordering many more items in the future! Highly recommend!
The fit was a little off and MTailor…
The fit was a little off and MTailor remade my dress pants and jeans. The communication and customer support is excellent
MTailor does exactly what they say…
MTailor does exactly what they say they'll do. I have never had bespoke clothing in my life until now. This app measured me for jeans. They were pretty close, but not quite right. A bit too tight, and they showed my butt crack when I sat down. I sent them a picture. A second pair of jeans, at no additional cost, arrived. They fit perfectly. The waistline in back is higher than in front. They have a separate pocket for my cell phone, also at no additional cost. I recommend the Mtailor app.
Exceptional Customer Service and Quality Clothing
MTailor has truly been an exceptional business to work with. I ordered my husband 4 tailor made shirts for Christmas. He liked all of them except for one and that was only because of the material. I contacted them and Lily emailed me back and was so professional and fixed the problem without question. She was helpful from the very beginning and saw the entire exchange all the way through. I will gladly do business with this company again!
The MTailor Process Really Works
We were a little apprehensive about having clothing personally fitted and prepared using a phone app. However, I had a pair of jeans made and am very happy with the results. Turnaround was reasonably quick and the jeans look, fit, and feel great. They also survived their first wash just fine!
Super quick, super responsive
I’ve tried many online tailors and MTailor is, by far, the quickest. The second any styling/fit issues are sorted, they’re on the job and the items typically arrive within a couple of days. It’s phenomenal. Their fabric selection and quality could be slightly better (compared to, eg, Tailorstore.com which has an outstanding range of fabrics and, to me, higher quality materials), but if what you want are everyday tees, polos and shirts, then it’s hard to beat the pricing, responsiveness, customer service and instant gratification of MTailor.
This order was my third from MTailor
This order was my third from MTailor. It was bound to happen at some point, I needed a remake. My new black jeans were too small after washing. It took one email explaining the situation and the customer service was five stars. I sent a picture, they responded with some size adjustments, and the remake was on. The jeans arrived two weeks ago, and the fit is great and after washing, there were no issues. I love the convenience, styles, and fits.
Customer service was amazing
Customer service was amazing. Jeans were initially a little snug. I spoke to Sheena and the matter was resolved no questions asked. Pants were re made fit great
I needed my jeans remade and they took…
I needed my jeans remade and they took care of me and were great at following up to ensure I was happy. Never had a retailer do that! Very happy with MTailor!
Just got my blue jeans so far so good
Just got my blue jeans. I was really skeptical about this. The pants fit as good as or better than any blue jeans I’ve ever had. If they hold up. I’ll get some more
MTailor remade my jeans 3 times
MTailor remade my jeans 3 times, until it was a great fit. Very easy to communicate with customer service. Very pleasant. I will be ordering more.
Supurb is every way!!
The quality and construction of the pants and shirt recently ordered are exemplary. Customer service is spot on. Communication and follow-up is spot on. I love this product! I am so glad I found MTailor!!
Harrington & Co. Hatters
X Suit
Hockerty
LINTICO
Collars & Co
Coofandy
Honeylove
TheFitVille