MyPostcard is an app to send your photos as a customized, paper postcards or greeting cards. We print and deliver worldwide.
Is MyPostcard legit?
MyPostcard (mypostcard.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 30% give 1 star; The business has replied to 68% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-25.
What people say
S
S · 1 review · Experienced 2025-06-10 ·
★★★★★
Review on Design and Shipping
I really loved the thoughtful touch of receiving this postcard—it’s a charming and personal gesture that made me smile. The design and message were lovely. However, for the price of 4 €, I would have appreciated a protective cover or envelope to prevent any damage during shipping. Still, a beautiful surprise overall!
S
SC · 18 reviews · Experienced 2025-06-05 ·
★★★★★
Unreliable and Disappointing
I ordered a birthday card from MyPostcard on May 19th, expecting it to arrive within the 3–6 working days as advertised. Instead, it took 10 days just for the card to be resent, and it ultimately arrived on 5 June, five days after the birthday, making it completely pointless, as I had to buy another card in the meantime.
This isn’t the first time I’ve had issues with MyPostcard. A similar situation happened in the past when they admitted that a card hadn’t even been dispatched, despite a notification saying it had. That level of unreliability is unacceptable for a service that claims to offer timely delivery.
I’ve since asked for my account to be closed, as I can no longer trust them to deliver what they promise. I wouldn’t recommend this service if your card needs to arrive on time.
Reply from MyPostcard2025-07-01
Hello,
Thank you for your feedback.
Please get in touch at [email protected], we can certainly help you there.
We look forward to hearing from you.
Best regards
your MyPostcard Team
r
roy seitz · 1 review · Experienced 2025-05-21 ·
★★★★★
On the third day a post card got to…
On the third day a post card got to Germany.
D
Dominic · 13 reviews · Experienced 2025-04-10 ·
★★★★★
Gifts full of allergens
We’ve asked so many times to add food gifts that everyone can choose but no, always something with milk or other animal products. Milk chocolate, candy with gelatin, or alcohol which isn’t suitable for everyone either. How hard can it be to add candy without gelatin, dark chocolate or a vegan milk chocolate. They don’t care, I give up.
EDIT: telling people to choose something else besides the food instead of doing something with constructive feedback confirms what I said: that they don’t care. They don’t even have a clue how rude that is. This is not about preference but about not being able to choose any of it. People can read, people know the options and get in touch because those options are not suitable. And then that’s what you get. A condescending reply to choose something else….. I will. A different company.
Reply from MyPostcard2025-05-13
Hello,
there are various other addons which you can add like confetti, a wooden stand, bracelets or soap. If you don't like our food options, you might want to try something else.
Best regards
My experience was great although I was using my iPhone and think it would have been better on my computer or iPad.
M
Matthew · 2 reviews · Experienced 2025-05-04 ·
★★★★★
Too slow
Ordered a card on 21st April, still hasn’t arrived as of the 4th May.
Reply from MyPostcard2025-05-20
Dear Matthew,
I am very sorry that your card appears to not making it in time. Please contact us at [email protected] so that we can check on the whereabouts of your card. we are happy to hear from you.
Best regards, your MyPostcard Team
D
Dueylou · 3 reviews · Experienced 2025-04-18 ·
★★★★★
My sincere apologies
My sincere apologies! Postcard finally arrived and customer service is very helpful!!! I do recommend the app! Once again Thank you!
E
Essa · 1 review · Experienced 2025-04-07 ·
★★★★★
Bday Card
I ordered a postcard to be sent to my friend in Poland, and it arrived in exactly one week. They respond to emails fast regarding any questions about shipment. I would order again!
P.S if you want to make sure your card is not lost during delivery, I suggest using the red or gold envelopes they offer.
F
Faisal Al Qurashi · 1 review · Experienced 2025-04-02 ·
★★★★★
Audio card issue
The audio only played once and it played before my friend opened the postcard and she couldn’t hear it.
D
Donna Butcher · 10 reviews · Experienced 2025-02-23 ·
★★★★★
I am hopeful that the cards will arrive…
I am hopeful that the cards will arrive soon and that I like them from reading other clients reviews - perhaps you need a new shipper with guaranteed delivery dates.
My postcards haven’t arrived and it’s been quite a while (over a week and a half for domestic mail). If I knew they would take so long to arrive I’d have physically mailed a postcard my self and it would have arrived faster. Who knows if they will arrive at all?
T
Tim · 15 reviews · Experienced 2025-02-10 ·
★★★★★
Ordered a greeting card 2 weeks before…
Ordered a greeting card 2 weeks before my son’s birthday but it never arrived.
After 8 days I chased but said it can take 7 days!!
Maybe it will arrive for his birthday next year.
Don’t use this company if you’re card is important.
I send one to other country and never arrive, when I complain about it and ask for a refund, they ignore me and just answer saying they were going to proceed again with the delivery. This one not arrived yet...
A
ALAN · 5 reviews · Experienced 2025-01-28 ·
★★★★★
No happy
I did not like the hassle I had to add credit to my account. I also did not like the lack of being able to edit individual photos - even just re-positioning them.
L
L R · 1 review · Experienced 2024-12-30 ·
★★★★★
Simple process, very convenient
Easy to navigate on the app. A simple, convenient way to send quality prints overseas. Sending time was well within expectations. Service exactly as described.
S
Simon Riley · 6 reviews · Experienced 2025-01-01 ·
★★★★★
Physical postcards matter
Physical postcards matter! Certainly to my daughter and myself. I can send them via My postcard quickly using photographs I wish to share. My daughter was very happy to receive her postcard. We live in different countries and both use cameras so this service is ideal for our interests. Thank you MyPostcard!
D
Dom TRk · 2 reviews · Experienced 2024-12-21 ·
★★★★★
I used it in 2021 and 2022
I used it in 2021 and 2022. 28 of 43 postcards reached its goal, Credit of 108$ was erased just by the IT. If you dont want to lose money leave it out.
Reply from MyPostcard2025-01-17
Hallo,
vielen Dank für dein Feedback.
Bitte melde dich einmal bei [email protected], dort können wir dir sicher weiter helfen.
Wir freuen uns von dir zu hören.
Liebe Grüße
dein MyPostcard Team
V
Vicki Dodge · 1 review · Experienced 2024-12-05 ·
★★★★★
Synching issues but good quality postcards
I was using a different company for my holiday postcards, but switched this year to MyPostcard. There was a glitch with the credits I purchased on the iphone app not showing up on my Macbook. They did add it a couple of days later. Also, the app is not synching with my computer so after sending multiple postcards through my Mac, it shows none sent in my iphone.
Other than that, I am very happy with the quality of the postcards and the ease of use
The postcard cakes a while 5 days later that another card I made at the exact same day. I requested a gold envelope and it only came as a postage one. It was disappointing that it all took so long as it was for my friend at work who is having a major operation and now I don’t have time to give it to her in person
Reply from MyPostcard2024-12-04
Hello,
Thank you very much for your feedback.
Oh actually that should work fine, please give us another chance and get in touch with us at [email protected] and we can certainly help you directly.
We look forward to hearing from you.
Best regards
Your MyPostcard Team