Myzone is an innovative wearable heart rate based system that uses wireless and cloud technology to accurately and conveniently monitor physical activity. Myzone delivers a fully connected solution for fitness club operators and is respected as the fit...
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Is Myzone legit?
Myzone (myzone.org) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the support team for being incredibly helpful, friendly, and providing quick, polite replies to resolve issues smoothly. People really appreciate how fast support agents handle requests, making daily interactions feel personal and truly effective.
However, some customers also noted frustrations regarding device longevity, pointing out unexpected battery failures after a few years of normal use. Reviewers additionally mentioned recurring connectivity problems, noting that equipment can occasionally struggle to maintain a stable link during workouts. Others also experienced difficulties when trying to get faulty items replaced without enduring lengthy procedures.
Auto-generated from all reviews of this business. For reference only.
Let’s rack up those MEPs today!
This gear has completely leveled up my workout performance.
With 5 distinct heart rate zones, I know exactly where I stand
—how hard I'm pushing and how much fuel I have left in the tank. 📉🔥
At UBX(My Gym in Tokyo,Japan🇯🇵), the real-time MEPs leaderboard keeps me locked in. Staying in the Top 10 isn't just a goal; it's the ultimate fire that keeps me going. 🏆💪
#MZSwitch — more than just a tracker, it’s my essential workout partner.
Reply from Myzone2025-12-09
Hi Nobu,
Thank you very much for sharing your experience. We are delighted to hear that your Myzone gear has been such a valuable addition to your training at UBX Tokyo. The heart rate zones are designed to provide clarity and confidence during each session, and it’s great to know that they are helping you to perform at your best.
Maintaining a position in the Top 10 on the live MEPs leaderboard is an impressive achievement, and we are glad the MZ-Switch has become a trusted part of your routine.
Thank you again for your thoughtful review. Keep up the fantastic work. 💪
- The Myzone Customer Care Team
DPD delivered to the wrong address, I contacted Myzone to resolve some of the issues. Initial contact was not great with the team, using the contact details on their website, which I later found out was because they were changing a few things around. However when messaging the FB group, they responded within a day or two and remained in contact throughout until my parcel was delivered successfully the second time. They were always polite and couldn't do enough for me, treating me like the only person with an issue.
Reply from Myzone2025-10-06
Hi Ashley,
Thank you so much for taking the time to share your experience! We
are really sorry to hear about the initial delivery issue and any frustration it caused, but we are so glad our team was able to get everything sorted and your parcel successfully delivered. We truly appreciate your patience and understanding. It’s great to know that our support team kept you updated and that you felt well taken care of throughout. That is exactly the service we aim to provide!
- The Myzone Customer Care Team
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