Refinance Cash Out
Everyone in our cash process was great.
About NewDay USA
Data updated- Website
- newdayusa.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 18% (4/22)
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About this business
Get Started855-630-9112 America's Mortgage Company for Veterans NewDay USA is a nationwide VA mortgage lender focused on helping active military personnel, veterans and their families achieve their financial and housing goals. The company employs best practices in mortgage lending and career growth for mortgage professionals. Consistent with its mission, NewDay is a philanthropic partner of numerous organizations focused on assisting military veterans and their families in need.NewDay USA is a registered trade name of New Day Financial, LLC. New Day Financial's NMLS Identifier is #1043. Additional licensing information is available at https://www.newdayusa.com/licensing
Written by the business, not verified by us.Is NewDay USA legit?
NewDay USA (newdayusa.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 18% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for guiding them through the loan process, ensuring that everything is completely understandable from start to finish. Consumers note that representatives are consistently patient, highly communicative, and readily available to answer all questions promptly, making the overall refinancing journey remarkably smooth and straightforward. However, some people mentioned unexpected payment adjustments during closing and frustrating communication delays near the end of their transactions. A few reviewers also experienced troublesome scheduling issues with appointments, alongside occasional instances where service quality did not fully meet their expectations.
Auto-generated from all reviews of this business. For reference only.What people say
Good People
I enjoyed working with Logan Gibbs and Daniel Hargadon.
It was so easy and relatively quick
It was so easy and relatively quick. The team there works well together. Very respectful and professional team.
Extremely pleased
Start the process now. They are here to help. Professionals from start to finish. Andrew Berry and the staff will walk you through the process. The easiest refinance in my life.
Andrew Perez
Andrew Perez, nothing short of outstanding! All throughout the process he answered every phone call text message and email in less than 30 minutes. And most times it was half that time.
It was fascinating
To Bad Company to do business with Veterans and others planning on…
To All Veterans and others planning on using New Day USA, please do not waste your time they are not trustworthy
Unreliable Refinancing Company
Started a refinance with Newday, I was very punctual with all documentation and was pretty much done 15 days before the 30 day closing date. They waited until the very last day to say there may be a document (old W2) they need. After attempting to give the document the same day, have not received any information and have basically been ghosted by the company.
Julian and his team was very…
Julian and his team was very professional and kept me updated throughout the whole process.
Just keep doing what you all are doing
Just keep doing what you all are doing, and daddy is making the Customer happy
They were there at any time needed and…
They were there at any time needed and caring the best
Your agents kept it short and ti the…
Your agents kept it short and ti the point.
Pat Murphy was great helping out and…
Pat Murphy was great helping out and communicating. Very easy process.
Wonderful experience and outstanding customer service!
Every person we had communication with was personable, respectful, knowledgeable, and courteous. They delt with me and my anxiety with the upmost respect, continuously reassuring me that things were progressing, and understanding my urgency.
Easy smooth process
Easy smooth process, professional service with Cody Dennis who kept me informed throughout the process.
I'm not a youngster anymore and I've…
I'm not a youngster anymore and I've refinance multiple times as life events dictated. As a veteran from the early 1960s I've never used my VA loan benefit. I called NewDay on a whim just to investigate the possibilities. It's the best call I've ever made. I was contacted by Daniel Grover and I provided some information and Daniel took over from that time. This is without a doubt the easiest cash-out refinance I've ever done. It was a great move for me. Thank You NewDay and Daniel
Don't trust them
Don't trust them. They don't pay their bills. I performed a home, water, and pest inspection for New Day Usa in December 2025 and February 2026 and they never paid me. They are dead beats. Benjamin Blundo. Graceland Home Inspections. New Castle, Pa.
lionel Marshall guided us through the…
lionel Marshall guided us through the entire process, and our loan was closed two weeks ahead of closing date.
Ian Russo did an amazing job.
Ian Russo did an amazing job walking us through the streamline process. He was very professional and he explained the entire process to us in every detail that helped us to get our loan quickly to close. We highly recommend Ian to anyone wanting to do business with NewDay USA. We are very happy customers. Thank you.
This company charged exorbitant rates…
This company charged exorbitant rates extolling the virtues of a VA lone then after all the paperwork 1 PAYMENT and they sold it, I had to go through a process ALL OVER again to pay the company they sold it to. ALL the points I had to pay for the VA funding fee to them was absorbed by them. THEY ARE A CLEARING HOUSE for VA LOANS. WHAT A RIPPOFF. I could have gone CONVENTIONAL instead. NEVER AGAIN! Mr LYNCH is getting RICH off "fellow Vets". Do not fall for this if you have other recourse.
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