Reconnect to your mind, body, and spirit!Do exercises with Newmindstart from your computer or phone and improve all areas of your life: health, relationships, emotional and spiritual well-being, and acquire new skills and knowledge.
Written by the business, not verified by us.NewMindStart (newmindstart.com) has a 3.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 30% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and exceptionally kind during all their interactions and inquiries. Reviewers often highlight the remarkably prompt communication, professional guidance, and efficient problem-solving provided by the dedicated staff members. However, some customers also noted unexpected charges linked directly to automatic monthly subscriptions after their initial trial periods. A few reviewers experienced frustrating difficulties when trying to cancel active memberships or when seeking refunds for unapproved payments. Despite these billing concerns, many people still emphasize the overall positive support experience offered by the team.
Auto-generated from all reviews of this business. For reference only.I would like to thank Carrie, Customer Support Manager at NewMindStart, for her quick response to my question. Great, personalized customer service!
Hi Nina, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Carrie hears your thanks. Best regards, Customer Support Team at NewMindStart
SCAM: They charged money for a subscription I didn't sign up for.
Hi Piterik, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
Hi Maha, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Louise hears your thanks. Best regards, Customer Support Team at NewMindStart
They have charded my bank account for a monthly subscription of 34,20 Euros without any notice. When I subscripted at newmindstart.com, it was not mentioned anywhere that I would have to pay 34,20 Euros for every month, nor i received any email. The site was only saying that I would only pay 1 Euro.
Hi Eirini, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Don't touch this website. Once they get your card details even for a small amount you will be paying a revised subscription amount in my case 89 USD per month 5 times before I caught it. No idea where they got that figure from but like all scam artists its probably buried in the fine print. I have to go through the process of canceling my credit card as this company can't be trusted.
Hi Trevor, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
Hello Aya, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
They scammed me into a subscription of 1 dollars and then they chared me 57 dollars without my consent and they refused to cancel.
I never signed up for anything and Ive now been charged $89 a month for six months or more. Run from this group, fast. They are a scam. I'd give 0 stars if I could.
Hi Kathy, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
Taylor from Costumer support was very helpful and courteous!
Hi Julia, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Taylor hears your thanks. Best regards, Customer Support Team at NewMindStart
Extremely misleading advertising. I signed up for a knee pain course through an Instagram ad. It promised 'unlimited free access' for $1. Then as soon as purchase the course, I receive a 4-day free trial for the course after which I will have to pay $39 per month. Why charge an (albeit low) price for free unlimited access to then change it to a limited time trial?
Hi there, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
billed without my clear knowledge and took 2 months to get my subscription cancelled. WHAT A WROUGHT! DO NOT purchase ANYTHING FROM THem! i didnt even use the platform in the last 2 months they billed me and explained it all but they DO NOt CARE. go find a better platform this SUX. SCAMMERS
Hello Jayney, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Very recommended. Pauline, a Customer Support Manager, was a top assistant that helped solving a question in a matter of minutes. A+++++
Hi there, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks. Best regards, Customer Support Team at NewMindStart
The reply to my question was very quickly answered by Pauline. Although the subscription procedure could be a little more customer friendly
Hi Veerle, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks. Best regards, Customer Support Team at NewMindStart
Absolute scam. I bought a course that had a 14 day money back guarantee, but when I asked for my money back they said they had signed me up to a subscription (without my knowledge) took payment and then refused to give the money back because subscriptions don't count in the money back guarantee.
Hi Amanda, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
Hi Christine, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Julia hears your thanks. Best regards, Customer Support Team at NewMindStart
I received an immediate confirmation for my account merging request, and the issue was resolved even faster than I expected. A big thank you to Asmar, Customer Support Manager, for the super quick and efficient help! The service truly exceeded my expectations. Highly recommended!
Hi Miriam, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Asmar hears your thanks. Best regards, Customer Support Team at NewMindStart
The application looks helpful for self development. The Newmindstart customer support was very swift in reply and actions. Special thanks to Asmar /Customer support manager/ for taking care of my request and quick responses.
Hi Nika, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Asmar hears your thanks. Best regards, Customer Support Team at NewMindStart
Thank you to Aslan that helped me to reset my password and obtain access to My Learning section on the site. Immediate response and friendly advice was hugely appreciated. I would ask everyone to support a culture of appreciation, and I commend this excellent service.
Hi Michaela, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Aslan hears your thanks. Best regards, Customer Support Team at NewMindStart
Awesome app. Nara was very responsive and helpful.
Hi Anthony, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Nara hears your thanks. Best regards, Customer Support Team at NewMindStart
I whish I had read the review earlier! As it happened to many others, I purchased a single course paying 1 $ and 3 days later have been charged the full monthly fee. It is true that they send a double email with the terms but it is a misleading policy, and this is confirmed by the number of people incurring in the same issue.
Hello Giuliana, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented at every step. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
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