Reconnect to your mind, body, and spirit!Do exercises with Newmindstart from your computer or phone and improve all areas of your life: health, relationships, emotional and spiritual well-being, and acquire new skills and knowledge.
Written by the business, not verified by us.NewMindStart (newmindstart.com) has a 3.7 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 30% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the support team for being extremely responsive, helpful, and exceptionally kind during all their interactions and inquiries. Reviewers often highlight the remarkably prompt communication, professional guidance, and efficient problem-solving provided by the dedicated staff members. However, some customers also noted unexpected charges linked directly to automatic monthly subscriptions after their initial trial periods. A few reviewers experienced frustrating difficulties when trying to cancel active memberships or when seeking refunds for unapproved payments. Despite these billing concerns, many people still emphasize the overall positive support experience offered by the team.
Auto-generated from all reviews of this business. For reference only.Love the Class and how well it's explained, how it helps and where the pelvic muscles are located.
Hello Clementina, Thank you for your great feedback! We are glad you loved the course! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
This is scam business (no wonder), the too-goog-to-be-true $1 subscription is actually a $39 hidden subscription that cannot be cancelled! I got scammed once with a surprise $39 payment so I "cancelled" my subscription ,the whole "we are sorry to see you go" and offering a last ditch effort of 77% discount! but I still said I wanted to cancel, only to get another payemnt notification of $39 one month later! So I had to freeze my card (thankfully a prepaid one)
Hi Muhammad, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
The courses at NewMindStart are brilliant and you won't find them elsewhere. They do what they say. I highly recommend them. Carrie, the Customer Support Manager, was magnificently fast at addressing my query as I visited the portal after 10 months and wasn't able to initially access it. It took Carrie 2 mins to sort it for me. Thank you!
Hi Divya, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Carrie hears your thanks. Best regards, Customer Support Team at NewMindStart
I had a great experience with NewMindStart customer support. Thomas was very kind, professional, and helpful. He quickly found my account and resolved my issue without any hassle. Thank you so much, Thomas, for your excellent customer service! I really appreciate your help.👌
Hi Abyan, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Thomas hears your thanks. Best regards, Customer Support Team at NewMindStart
Valuable and indeed useful, practical content, much appreciated.
Hello Anna, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
Newmindstart is a wonderful community. I can recommend it to all those who are interested in self development, psychology and spirituality combined with practicality. The courses and online sessions are beautifully developed and designed. Newmindstart is a new door and a new start indeed!
Hello Afra, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
I felt deep expression from each chakra as I experienced my inner tone align and my mind become still. Fantastic course!
Hello Musty, Thank you for your great feedback! We are happy you love the course! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
Pauline, Customer Support Manager solved my problem very fast!
Hi Cast, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Pauline hears your thanks. Best regards, Customer Support Team at NewMindStart
Excellent customer support! I contacted NewMindStart to cancel my subscription, and Nara from the customer support team was extremely helpful and professional. My request was handled and the subscription was cancelled in less than an hour. The whole process was quick, simple, and hassle free. I really appreciate Nara’s prompt response and excellent service. Thank you, Nara! 😊
Hi Maleesha, Thank you so much for your amazing feedback! It’s wonderful to hear how much Nara’s support meant to you. I’ll be sure to share your kind words with her—and I totally agree, she’s incredible! Best regards, Customer Support Team at NewMindStart
I signed up for a promo trial and then was never notified that the trial ended. I got charged an exorbitant amount every month without knowing. 6 months and $300 later, I noticed these charges and contacted the company. The account was never used, but they still refused to do anything about it stating that there are no refunds. This is a company that is meant to help those with neurointricacies, yet prey on the very intricacies they claim to help. Don't use this business.
Hello Dane, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Very good contents
Hello Ruwan, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
The movements, the verbal delivery, the softness of tone, the gentle reminders of buddha smile, the peace and authenticity emmiting from viktor, the faith he has in his audience to complete each exercise. I am grateful and am recommending to all my friends sharing on social media. elizabeth
Hello Elizabeth, Thank you so much for your greatest review! We’re delighted to hear that Viktor’s gentle approach, calm tone, and thoughtful guidance resonated with you. Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
I bought a course from NewMind Star for only $1, believing it was a one-time purchase. To my surprise, they automatically signed me up for a hidden monthly subscription and charged my card $39 without my explicit consent! I contacted their customer support on WhatsApp to demand a refund for this unauthorized charge, but they hid behind their "refund policy" and refused to return my money. This is a complete scam and a dark pattern to trap customers. I demand an immediate cancellation of my subscription and a full refund of my $39 .Avoid this website!
Hello Rita, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
I was sure I payed $1 for a course, and one week later I got charged 39$ I told the customer service I didn’t pay for it and wasn’t gona use it. The reply was, sorry this is our policy. Apparently it was in the small letter. Ofc, there are thousands like me who made the same mistake (look at reddit). Such a shame. This is what creates so much mistrust in people and ads. This ad showed on my instagram. Update: i only got a refund after writing this review whose tone i have modified to be gentler. Afterall they’ve finally refunded. Thanks
Hi Martin, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
Can't speak for all content available, but the platform, ux and self-service of the account are not good. Tried to access and got cloudflare errors multiple times. After not seeing these go away, contacted support and finally cancelled.
Hello Sergey, We are sorry for the technical issues! Our support team has answered you by email. Please check your email inbox. Best regards, Customer Support Team at NewMindStart
Customer service helped me solve my issue with ease! Platform is easy to use and there are many options available.
Hello Ashley, Thank you for your great feedback! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart
Had a great experience. Asmar and before him his colleagues, Pauline and Thomas ? I think, did help me quickly and efficiently. Asmar did the heavy lifting fixing my tech and organizational problems and requests regarding my accounts.
Hi there, Thanks for your kind words! I’m glad you’re happy with our support, and I’ll make sure Asmar, Pauline and Thomas hear your thanks. Best regards, Customer Support Team at NewMindStart
I feel completely misled by this service. I signed up for what was advertised on Instagram as lifetime access for just $1. However, only 7 days later, $39 was unexpectedly charged to my account. The charge was a complete shock, especially because I did not understand that I was signing up for a recurring subscription. I was very upset and still find the experience extremely disappointing. To make matters worse, the course itself was not useful to me at all. I stopped watching just 2 minutes into the course because the content did not meet my expectations. Please be very careful before signing up for their $1 trial. Read the terms carefully and make sure you understand what you are agreeing to. I would strongly advise others to think twice before subscribing.
Hello Syed, Thank you for your feedback. I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. If you have additional questions or require assistance, feel free to reach out to us directly via email: [email protected], or WhatsApp: https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
The website and the customer service are wonderfull. The plattform have valious videos and interessting topics. I am glad to see everything und participate in live events. I recommend it.
Hi Valentina, Thanks for your kind words! Your recommendation means the world to us, and we look forward to continuing to offer excellent service and valuable content. Best regards, Customer Support Team at NewMindStart Best regards, Customer Support Team at NewMindStart
Theese high star recomendations in here must be bought. This company is not serious at all. They have hidden recurring subscription fees, unauthorized high charges following cheap trial offers, and very difficult cancellation processes. Be aware!
Hi Ellen, Thank you for sharing your feedback. We truly want to assist you, but unfortunately, we couldn’t locate your account in our system based on the information provided here. Could you please provide your email reaching out to our Support Team? We’ll be happy to look into this further and resolve your issue promptly. Please contact us via WhatsApp https://wa.me/19292351304 or email [email protected]. We’re here to help! Best regards, Customer Support Team at NewMindStart
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