Great Overall Experience
Margaret was upbeat, knowledgeable, and down to earth.
OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
Written by the business, not verified by us.OpenLoop Health (openloophealth.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally friendly staff, noting that the medical team is extremely welcoming, highly professional, and wonderful at putting patients completely at ease during their visits. Consumers also deeply appreciate the remarkably efficient appointment scheduling alongside the clear and detailed explanations provided regarding health scan results and future wellness options. However, some customers also noted occasional challenges with customer service interactions and overall administrative responsiveness. A few reviewers experienced unexpected difficulties concerning scheduling coordination and felt that certain support procedures could be significantly improved for better client satisfaction.
Auto-generated from all reviews of this business. For reference only.Margaret was upbeat, knowledgeable, and down to earth.
The office was very clean, professional and staff were very attentive and responsive to my questions and concerns. The technician that helped during the scan was also very thoughtful and addressed any questions or concerns I had.
Very thorough explanation of my results in an understandable way. Very professional and thoughtful. The feedback provided significant peace of mind and helped me understand areas I can work on to help enhance my health
The process was good but I would have liked a dr to review the results with him vs a NP. Also, would suggest you include PSA screening in the blood workup since your MRI covers the prostate.
Explaining the results for things I wasn't already aware of and information on who to talk to for follow up on results.
Great experience with my full body scan at Prenuvo in Boca Raton and the follow up consultation. Completing the scan was important to me as a preemptive measure to catch any potential unknown issues early. Definitely worth it!
I had a fantastic experience with the nurse practitioner review following my Prenuvo scan. She was incredibly thorough, professional, and compassionate. She took the time to clearly explain every finding in a way that was both understandable and reassuring. Her attention to detail and ability to connect the results to my overall health made the experience feel personal and meaningful. I left feeling informed, supported, and confident in my next steps. Prenuvo’s combination of advanced imaging and knowledgeable, caring clinical staff truly sets them apart.
I'm quite clostophobic and they provided me with an eye mask so I simply never looked. Clostophobic people also fear not breathing, the fan they turned on in the MRI made that anxiety go away. Easy! I did not watch videos of what the inside of the machine looked like as I find it's best that I didn't know (clostophobic people probably get what I'm saying, gotta not give your brain any ammunition for imagination). If I had to do it again, I would practice holding my breath and time myself to get more comfortable with that process as you have to do multiple breath holding sessions during the test. It's no big deal, but honestly I haven't held my breath for years and I would have had more confidence with a little practice at home. Team was great, it's calm, my follow up was great.
it was quick and efficient, got the answers I wanted; but am waiting for 2 followup questions to be answered.
The whole process was great from start to finish!! The report and photos were actually amazing and the explanation in what I was looking at, was very well written and easy to understand.
Friendly staff, enjoyable scan experience, healthy vegan snacks afterwards and quick, easy to understand report. Thank you! I’ll be back!
From start to finish was absolutely awesome. Healthcare meets hospitality. So well done with the details and quality of experience. The best part was being able to watch Netflix during the scan.
Details of findings were thoroughly explain by the clinician.
The entire process from beginning to end was spectacular. I have learned more about myself and general care practices from this enhanced screening than I ever knew in my entire life. Excellent and I highly recommend. Thanks again.
Heather was amazing. Pleasant and patient and so thorough with the informations. She answered all my questions and addressed any concerns. She was a delight and made the entire process simple and easy to follow.
The clinician was excellent. Extremely knowledgeable and explained everything so that I could fully understand! Highly recommend her
The clinician was professional and answered all questions. The video and call quality were both excellent. Most of all I was impressed with the ease and expediency of the appointment. What would have taken an hour drive and an hour long visit was accomplished in 30 minutes from the comfort of my home.
Garrick did such a nice job at explaining things and was very patient and easy to talk to. He’s an excellent employee.
I believe having the ability to get a comprehensive MRI should be part of every individual’s preventive disease healthcare which can result in better outcomes for the patient and for the healthcare in our nation. By getting ahead of diseases and having early diagnosis we should drive cost out of the system and change our care from sick care to healthcare! This report provides me with prioritized approach to healthcare empowered by context and tremendous signals I can now continue with required focus on any found discovery for further analysis.
Found a couple things that otherwise would never have known about! Working on scheduling follow up appts and testing. From beginning to end - my experience with Prenuvo everything has been outstanding. I will definitely have another scan in the future!
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