OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
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Is OpenLoop Health legit?
OpenLoop Health (openloophealth.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally friendly staff, noting that the medical team is extremely welcoming, highly professional, and wonderful at putting patients completely at ease during their visits. Consumers also deeply appreciate the remarkably efficient appointment scheduling alongside the clear and detailed explanations provided regarding health scan results and future wellness options.
However, some customers also noted occasional challenges with customer service interactions and overall administrative responsiveness. A few reviewers experienced unexpected difficulties concerning scheduling coordination and felt that certain support procedures could be significantly improved for better client satisfaction.
Auto-generated from all reviews of this business. For reference only.
I was very happy with the whole Prenuvo experience. Everyone I worked with was very professional and did a great job. The MRI machine was not as loud as others I have experienced. I was amazed at how many things they check for in the scan results. The report was very detailed, but the info was summarized clearly. The clinician who reviewed the results with me explained everything clearly, and gave me specific recommendations as to what should be followed up on with my doctor. Overall, an excellent experience. I'll definitely do more scans in the future.
I highly recommend getting a prenuvo scan. Being proactive with your health could save your life. I was able to find out areas that I need to pay close attention to prevent health concerns in my future. It’s an easy test well worth the money and you get your results very quickly. I went in on Thursday and had my results by Sunday and a nurse practitioner went over everything with me on Tuesday morning.
Prenuvo gives you peace of mind when you’re experiencing symptoms you can’t explain. The staff was very understanding of my claustrophobia and gave me coping mechanisms to get me through it comfortably. I’m so grateful this technology is accessible without a doctors referral and highly recommend Prenuvo to anyone who is tired of playing detective with their health!!
Everyone was great at the clinic and I'm so grateful for the scan. I discovered i have a medical concern that needs immediate attention. This scan may have saved my life!
Everyone from front reception to the MRI tech to the nurse practitioner were very calm and welcoming. Results came promptly and NP clearly explained all results and answered all my questions (she had offered to connect via email if there was anything she couldn’t answer).
Initially tried Ezra (their competitor) last year which was terrible. They outsource everything to Lenox Hill and other hospitals which was about as customer friendly as a federal prison. Prenuvo was 180 degrees different, they have their own equipment and facilities and service was absolutely first rate. Will never use any service other than Prenuvo again
The scanning process was quick to schedule and the day of was made so easy. Staff was extremely friendly and accommodating. Follow up with NP was timely, thorough and informative.
The MRI scan was a very nice and quick experience at Las Vegas. The clinician informed me all along the way of the procedure. Today's consultation was very professional and explanatory. The consultant was friendly, provided me with complete review of results, and suggested next steps. All in all, Prenuvo was a very pleasant and successful health experience for me.
Great people and experience at all phases of test. Scheduling is a bit off. I scheduled a phone consultation with the scheduler for 10:35 but got a video call at 9:35. Worked out great as a video consultation makes more sense. Anyway, not a big deal but thought someone should know. Thank you!
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