Using Pandadoc for about a month…
I was trained on Pandadoc about a month ago and I have been using daily since. The platform is easy to navigate. Still working on the best settings for me but the settings provide options to fit your business needs.
About PandaDoc
Data updated- Website
- pandadoc.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 86 reviews
- Replies to negative
- 0% (0/69)
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About this business
PandaDoc is an all-in-one tool to create, edit, send, track, and eSign documents quickly and easily. Discover a better way to generate professional-looking and error-free proposals, quotes, and contracts with PandaDoc. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, and 24/7 live-human support. The average PandaDoc user creates and sends a document in under 4 minutes and sees a 20% increase in closed rates. Join 50,000+ businesses that automate document workflows, speed up the pipeline, and win more deals with PandaDoc!
Written by the business, not verified by us.Is PandaDoc legit?
PandaDoc (pandadoc.com) has a 2.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-24.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. People heavily criticized the customer support team, explaining that getting a helpful response took days or even weeks of waiting. Consumers additionally experienced frustrating subscription renewals, unexpected platform fees, and sudden account limitations that heavily disrupted their daily business operations. Some reviewers were happy with the platform, pointing out that the interface is simple to navigate and helps streamline everyday tasks. Customers also noted that the professional templates save valuable time when preparing and tracking important documents for clients. Users also mentioned that training new team members on the system is completely straightforward and makes managing client agreements much smoother.
Auto-generated from all reviews of this business. For reference only.What people say
I've been using Pandadoc for Document Signatures and Contracts that require an appendix
I've been using Pandadoc for my non-profit, The Non-UPF Program. It's so user-friendly and reliable! It's such an easy process with the notifications arriving in my inbox for signatures. Grateful for a good purchase.
Great Application, and listens to feedback
Great signature application that is very configurable. Some issues such as when moving things around can bump signatures. They do Focus groups with customers to get insight into features that should be added, or fixes that need to be addressed. Overall happy with using Pandadoc
…Love Panda doc
We use Panda doc for our customers. Super easy and quick. We love it.
Fours years and going.
We have been using PandaDoc for four years. It meets our needs at an affordable price. We have expanded our use case. Multiple departments have been able to leverage it. The Smart forms and APIs helped us increase our ability to reach patients and obtain signatures and other data needed.
We have been using the PandaDoc service for over 5 years
We have been using the PandaDoc service for over 5 years. The use is easy and makes the delivery of signable agreements so easy to track and use. I find that the ease and updates on documents to be very helpful.
PAnda Docs is User Friendly
The user-friendly options found on Pandadocs make the experience seamless.
PandaDoc is the Best!
We use PandaDoc for quite a few purposes as a private money lender. It's ease of use and speedy response from customer service make this company a pleasure to work with. Having used other e-sign platforms, this one is heads and shoulders above the rest!
User Friendly Custom Proposals
Super easy to work with and add templates and make custom designs. The support team is usually pretty responsive and the support is great. If I do have any questions I usually can look up a video. Super easy and simple to send to signers.
We are thrilled to use PandaDoc every…day
We are thrilled to use PandaDoc every day for our online signatures. The tool is fast, reliable, and easy to use, saving us a lot of time in managing documents. The interface is intuitive, and support is always responsive. We highly recommend PandaDoc to any business looking to streamline their signing process.
PandaDoc Made My Life So Much Easier. I’ll Never Go Back!
I don’t usually write reviews, but PandaDoc genuinely deserves one. As someone who juggles proposals, contracts, and client onboarding daily, this tool has been a total game changer. Everything from creating beautiful proposals to getting quick e-signatures feels smooth and intuitive. What used to take me hours (and endless email follow-ups) now takes minutes. The templates look professional, the notifications keep me on track, and I love being able to see when a client opens a document. But what really stands out is how seamless and stress-free the entire process feels. No glitches, no confusion just clean, modern, and efficient. It’s saved me time, helped me close deals faster, and honestly made me look more organized and professional in front of clients. If you run a business or manage clients, stop overcomplicating things just get PandaDoc. You’ll thank yourself later.
Panda Docs has been very easy to use…
Panda Docs has been very easy to use for my company. It works very well with our other applications. Makes my life at work super easy!!
My experience with PandaDOC has been positive and productive.
My experience with PandaDOC has been great. The platform is easy to use and streamlines the document process. They do a good job of listening to customer feedback and constantly improving their features. Overall, I’m very happy with their service.
Great Tool for our Small Business
Our company utilizes PandaDoc for managing electronic signatures on customer contracts, subcontractor agreements, and new employee documentation to name a few. The interface is user-friendly, making it easy for both our team and our customers to review and sign documents quickly. We’ve also been very impressed with PandaDoc’s customer support. Any questions we’ve had were addressed promptly and professionally. PandaDoc has streamlined our document management and helped us present a more polished, efficient experience to everyone we work with. Highly recommended for any small business looking to modernize and simplify their document signing process. The price is very affordable, especially compared to the prices of their competitors.
No more lost paperwork
No more lost paperwork! Easy download, fantastic tool for collecting parent & student signatures for trips, class documents, etc. Highly recommend for busy educators or coordinator to streamline documentation processes.
I have could to make my job easier
I have could to make my job easier, and to know this app have been amazing!! 100% recommended to companies all over the world!!
Horrible and overpriced
Horrible and overpriced. Trying to get a refund now.
It's a flat out scam
It's a flat out scam. I was trying to on-board with them but it seems it is their first day providing business solutions and they don't offer a way to provide licensed seats to users without having to pay for the most expensive license you intend to use yourself.
Worst company ever?
I would give them zero if that was an option. We have been using their production API for 4 years and rely on it every business day. Then they suddenly cut us off WITHOUT ANY WARNING, saying they were deprecating the plan we were on??? Do not trust this company with anything important to you. Their support team is a bunch of muppets and couldn't help you open a paper bag.
Really bad service.
PandaDoc suddenly ended service without any prior communication, which caused a major outage for us. We discovered that it is because they required us to renew our subscription. After we signed up, service continued to work but STOPPED WORKING after a couple hours. During this time customer support is basically non-existent. Even when customer support responds (at most once per 24 hours), it's clear that customer support doesn't have any capability to solve any problems. We had to pay the subscription fee a SECOND TIME to unblock ourselves. Now we have to hunt down their billing team to get a refund.
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