Legal Services & Government
Write a reviewPassport Visas Express.com
ClaimedCollecting reviews
200 reviews
About Passport Visas Express.com
Data updated- Website
- passportvisasexpress.com
- Category
- Legal Services & Government
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 17% (1/6)
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About this business
We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Written by the business, not verified by us.Is Passport Visas Express.com legit?
Passport Visas Express.com (passportvisasexpress.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 17% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing quick support and making the entire visa application process exceptionally smooth and stress-free. People consistently note that representatives respond promptly to questions and guide them carefully through every step to ensure everything is correct. Though some customers found the initial online forms or website workflow a bit confusing to navigate, supportive agents quickly stepped in to help resolve these minor issues. A few individuals also mentioned needing extra assistance with photo uploads or specific document requirements before everything was successfully completed.
Auto-generated from all reviews of this business. For reference only.What people say
Everyone was super helpful
Everyone was super helpful. Caral was great I had a tite deadline and she made it happen thank you so much
Very efficient
Very efficient, friendly and helpful service!
I never got my visa.
Visa processing was inadequate
Helpful and quick
The customer service was really great…
The customer service was really great and they replied within one business day every time I had a question. The service was also very fast after I shipped my passports out.
Fast Replies and Fast Service
I got my visa super fast! They also replied quickly to all of my questions in the chat on their website. Excellent customer service. I got the 90 day Chinese tourist visa!
Prompt enough
Got my visa in a timely manner. A representative needed one bit of info from me, but addressed the email by a name that is not mine. In a status update email, the body of the text contained one grammar error and one spelling error. Pretty unprofessional.
Efficient
Efficient, friendly and very helpful!
My experience with passport visas… was extraordinary!
My experience with passport visas express was extraordinary in particularly Trae. I have no words to express how Trae went the extra mile and put all her effort and making our application to be successful. Since day one, Trae was always checking on everything. One of a kind employee that deserves the merit. Totally recommended to save the hassle and the time, my money was really worth it.
I applied for a Chinese visa
I applied for a Chinese visa, which requires a lot of exact documentation. Fortunately, Ebony Hopkins, oversaw my preparation, and her help was so important in seeing the process through to completion. What I appreciated the most were her specific directions and on-going communication with me to address the documents I needed. I went through the visa process years ago, and this time her guidance made everything go smoothly.
I got some very complete and polite…
I got some very complete and polite information over the phone. There were some parts of the application that were not clear.
Fast, easy, and cheap
We are SO Grateful for Ebony
We are so grateful for Ebony! She helped us every step of the way to get our China Visas. She was extremely supportive, so kind, and always available. She responded to our phone calls and emails immediately. Thank you Ebony! You made a stressful process be soooooo EASY! Tara and Sue
Very helpful with the tricky procedures…
Very helpful with the tricky procedures of obtaining a Chinese visa.
Very helpful and timely assistance…
Very helpful and timely assistance through chat. Online process was relatively easy to follow.
Great service!!
This was a pretty easy transaction. They were quick to answer questions and they kept us updated every step of the way! I totally recommend this service!
Apprehension of sending your passport away? Fear not!
Sending your passport to complete strangers is a daunting task, yet there aren't any alternatives unless you live near a consulate. What made the process so much easier to trust to Passport Visas Express was reviews like this one, where the customers had a great experience from start to finish! They were easily accessible for any questions I had, both in the online chat feature and also by calling on the phone. They always had supportive answers right away and really knew their business. It was an absolute pleasure to work with them, and I would highly recommend them!
The process/explanations were clear
The process/explanations were clear. I had a new computer and new software and it took me a while to learn enough to complete it. Your response to my message was timely.
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