Awesome set up
Awesome set up - felt 100% comfortable using Pawshake 😻
About pawshake.com
Data updated- Website
- pawshake.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 97% (28/29)
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About this business
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
Written by the business, not verified by us.Is pawshake.com legit?
pawshake.com (pawshake.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers praise the website for being extremely intuitive and easy to navigate when searching for local pet sitters to care for their beloved animals. Reviewers frequently state that the staff and sitters provide exceptional care, keeping owners completely informed by sending regular photo and video updates throughout the entire booking. Some reviewers were not happy with unexpected account deactivations occurring after contacting customer support with questions about their status. A few people also mentioned serious concerns regarding high commission fees and restrictive booking terms imposed on active users.
Auto-generated from all reviews of this business. For reference only.What people say
Easy and friendly
Great woman sitting, easy conversations, Pawshake quick to respond. Would recommend.
Andrea was so good at looking after my…
Andrea was so good at looking after my puppy I had no worries.sheckept me updated for the whole week.i would definitely use her again.such a lovely caring person
TERRIBLE LOW BUDGET SITE
TERRIBLE LOW BUDGET SITE - instructions for deleting account and all my data says go to profile then select settings - however there is no option for settings. PLEASE read your own instructions and update your site. I WANT MY ACCOUNT SND ALL DATA REMOVED PLEASE. Just to clarify I had nothing outstanding on the account to pay nor was I alerted at any point to any such ISSUES ON MY ACCOUNT so what was this ISSUE you speak of? Because you are trying to make it sound like I had outstanding debts on it?
Reply from pawshake.com2026-02-28
Hi Lorna, Thank you for sharing your feedback. I’d like to clarify the situation regarding your account and data deletion. Your account and all associated data were fully deleted on the same day you contacted our team requesting this. The reason you were unable to delete your account yourself is that there were outstanding issues with bookings/payments, which temporarily prevent self-deletion. This measure is in place to protect against fraud and ensure the security of all users on the platform. Your data has been removed and your account closed. Thank you for your understanding. Kind regards, George Pawshake Support Edit for clarification: To clarify, there were no outstanding debts on your account. The issue related to bookings that were still in progress (i.e. unfinished or requiring account management to resolve). When this occurs, a temporary account restriction is automatically applied, which prevents a profile from being deleted. We do not allow members to delete their information while enquiries or bookings are still active, as this can create confusion and complications for other users involved - especially if a booking is mid-transaction/confirmation. Once the outstanding booking matters were resolved by our team on your behalf, the restriction was removed and we proceeded to delete your account for you.
Easy to use at website...
Easy to use at website... N Pet Sitter really Good 👍😊👍
Excellent Carina cat sitters.
Carina fed my cat when I was on holiday, she was excellent and so kind fudge has a new bestie. She sent daily videos and pictures, she spent time to play with her. I couldn't be more happy. I was worried about leaving her for so long I've only left her 2 or 3 days before, I had no need to be concerned she was very well looked after. After the first day looking at the pictures and videos I knew she would be fine. I would highly recommend her. Thank you Carina Pawshake you have an excellent cat sitters Sandra and fudge.
Exceptional app!!!!!
Shauna
Shauna did a wonderful job housesitting and caring for our elderly dog Millie while we had a short break away. Shauna's communication was friendly and excellent, and we came home to a happy dog and an immaculate house. Thank you Shauna! We highly recommend you. Anne-Marie and Stephen Richmond
Don't waste time trying to find a cat sitter who will look after your cat in their own home
As someone in Clayfield looking for a cat sitter to look after my cat in their own home while I am away overseas for a month or so, the Pawshake app is absolutely, completely, annoyingly, hopelessly and utterly time wasting and worse than totally useless. The filters I put in did not even filter out the dog sitters from the cat sitters (more dog sitters than cat sitters, etc., etc) and this was only the one of multiple filters completely ignored by the Pawshake app - in fact more filters were ignored than taken into account in the non results suggested by Pawshake !!!!!!!
Reply from pawshake.com2026-02-28
Hi Graham, Thanks for your feedback — we appreciate you taking the time to share your experience. I’d like to clarify how our Home Visit service works: it is designed for cats, as it involves brief visits at the cat’s own home rather than extended supervision. This type of service is generally not suitable for dogs, who require more hands-on care and attention. Cats are territorial animals, and Home Visits allow them to stay in their familiar environment while being cared for safely. Regarding the filters, most sitters offer services for both cats and dogs, which can sometimes make search results appear confusing. The advanced filter option allows you to specifically select sitters who provide services only for cats, which should help refine your search. If you’d like, our Help Centre can guide you through refining your search or confirm exactly how the filters work to ensure you find a cat sitter that meets your needs. Kind regards, Pawshake Support
Serious Safety Concern for Pets
During a recent booking, my dog ingested one of the dog walker’s gloves, requiring emergency treatment including Xrays, general anaesthesia, and an endoscopic procedure to remove the glove. The dog walker did not apologise or acknowledge responsibility, and Pawshake’s response was limited to a brief apology without further action. Other pet owners should be aware and take extra precautions to keep their pets safe.
Reply from pawshake.com2026-02-28
Hi Alison, Thank you for sharing your concerns. We’ve reviewed the situation carefully. Both you and the sitter were present at the handover when your dog took and ingested the glove. This incident reflects on both parties, as the glove was taken directly from the sitter’s pocket during the handover. As the dog’s owner, you are ultimately responsible for your dog’s behaviour, including any damage or risk to other people & their property. We encourage reflection on your dog’s training and habits: does your dog normally take or ingest other people’s property? What training measures have been implemented to prevent this type of incident? These factors are important for ensuring the safety of your pet and others. It is not reasonable for the sitter to assume your dog was so poorly trained that it would steal items of clothing directly from her body. Pawshake does not engage in disputes where a pet owner is not taking responsibility for their dog’s behaviour. Kind regards, Pawshake Support
Our pet sitter Sophie was amazing and…
Our pet sitter Sophie was amazing and treated our dogs so beautifully. We also came home to a spotless house and very happy dogs. Will def use Sophie from PawShake as our dog sitter
What a great service
What a great service. Used pawshake in Blenheim so we could do a wine tour. Fantastic to know my dog was in safe hands at someones home all day. Highly recommend this service. I had great communication and updates through the day.
The app is very neat and easy to use…
The app is very neat and easy to use and I know for a fact the pet sitters are reviewed very carefuly through a whole process - as I became one myself. I have nothing but great experience with this app
Elise is amazing
Elise is amazing - kind and caring and really prompt on all comms. Highly recommend.
Excellent service
My cat sitter was able to visit us at my home prior to me leaving for my trip, and she was very good about confirming that everything was going as planned prior to my departure. She was kind enough to send pictures of my super senior cat nuzzling with her and eating - my cat was obviously very comfortable with the sitter as she did not hide away. This service is also very affordable and has given me the confidence to travel again while using their services. It was a pleasure using Pawshake. I traveled from Jan 27 - Feb 2/26.
Whatch out for these dog sitters on paw…
Whatch out for these dog sitters on paw shake they just want the money it could be dangerous if they lookes after your dog .
Reply from pawshake.com2026-02-28
Hi Maureen, Thank you for sharing your feedback. Pawshake provides a platform for sitters to advertise their services and offers veterinary coverage for bookings made through our system — sitters are independent providers, not employees. To ensure a safe and reliable experience, we encourage all pet owners to follow Pawshake’s onboarding procedures, be discerning when selecting sitters, and always meet the sitter in person before confirming a booking. If your concern is regarding a particular sitter, it would be responsible to report the issue to our support team. Pawshake is a community, and community reports help us regulate and keep the platform safe for everyone. When these steps are followed, Pawshake is a very reliable and safe service. Kind regards, Pawshake Support
Fantastic Pet Sitter - Adele of Pawshake
Adele of Pawshake provided a brilliant service. She was professional and my animals really liked her. Highly recommended!
Great site to find a local pet sitter
Great site to find a local pet sitter. Easy to setup an account and add details of your animals. Good search facility to find ideal sitter in your local area. Booking process is easy to manage and communications secure on the website from arranging meet and greet and then making booking. Reassuring to have the Peace of Mind Guarantee provided. There is an App, but didn't use this time
Easy to use platform
Easy to use platform with good guidelines on usage etc. A great way to find a good local petsitter.
We had a very good experience
We had a very good experience. The pet sitter was very nice. Had left our dog for just one night but it was good. Would use them again.
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