Having tech support online was really helpful
It is always wonderful having support online and Alexander always very patient with me trying to activate my office suite
About PC Sales Online
Data updated- Website
- pcsalesonline.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 92 reviews
- Replies to negative
- 88% (7/8)
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About this business
Friendly and helpful customer support advisors.pcsalesonline guarantee to support customers through the software installation and activation process.
Written by the business, not verified by us.Is PC Sales Online legit?
PC Sales Online (pcsalesonline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat and exceptionally helpful staff who patiently guide buyers step-by-step through difficult software installations and downloads. People consistently appreciate the extremely quick response times and highly efficient technical support when resolving any unexpected activation or download problems. However, some reviewers were not happy with activation keys occasionally showing errors or requiring extra phone authorization due to strict licensing limitations. Consumers additionally noted that certain software keys may trigger error messages, or that purchased licenses cannot be transferred easily to new computers without buying fresh copies.
Auto-generated from all reviews of this business. For reference only.What people say
We have used PC Sales Online for several software packages and are very happy
We have used PC Sales Online for several software packages and have been very happy with them, the support is great... Any questions I had at Pre Sales and after purchase was answered quickly... We will be purchasing more packages shortly.
Site is to be trusted - Instructions alittle vague
Purchased Office 2021 from site. Was given download link and product key. Download was completed, and followed instructions. You need to pay careful attention to instructions. You will need to validate using telephone. Don't bother calling. Microsoft now validates online using the following link: visualsupport.microsoft.com. You will see a set of numbers in the dialog box that you will need to key in. Select next and Microsoft gives you a validation set of numbers you will need to key in. After that your GTG. The site's customer service is quick and provides "screen shots" to help you.
Alexander extremely helpful
Alexander was awesome. Understood my issue and patiently helped me achieve my goal. It was very nice to actually have someone listen to your problem and help to meet my needs. I would highly recommend PC Sales Online.
Be aware that the license is not transferrable to new computer
Be aware that the license is for your current computer ONLY...if you buy a new computer, you will need to buy a new license again. License is not transferrable from one computer to another.
Reply from PC Sales Online2026-07-20
You are correct — the license key you purchased is a single-device lifetime license tied to the computer it is activated on. It is not transferable to another computer. If you get a new PC in the future, you would need to purchase a new license. That said, because you were able to purchase this license at a fraction of the price of a new official Microsoft license, it remains an excellent value and a very good deal for activating your current device. We stand by our 100% activation guarantee. If you experience any issues activating the key on your current computer, please reply with your order number and the error message (if any), and we will help you resolve it immediately.
Gary is awesome
Gary was so helpful and got me up and running. Great customer service.
Fantastic Customer Service
Fantastic Customer Service, any time I have an issue they get me up and going in less than 10 minutes! I cannot recommend them enough!
I HAD A VERY BAD EXPERENCE I WAS GIVEN…
I HAD A VERY BAD EXPERENCE I WAS GIVEN MISINFORMATION BY A REP AN FOUND OUT LATER I WOULD HAVE TO PAY FOR MY PROGRAM ALL OVER . THE REP EXPLAIN TO ME THAT IF I WANTED TO USE THE SOFTWEAR ON A DIFFERENT COMPUTER I WOULD HAVE TO UNINSTALL TO REINSTALL IT ON MY NEW COMPUTER THIS WAS A LIE AN ITS NOT THE MONEY IM A PROMOTER IN CHARLOTTE NC BIGBOYSTYLE ENT ITS THE PRINCIPAL . I WAS ALSO TOLD I COULDNT SPEAK TO A MANAGER NOT GOOD !!!
Reply from PC Sales Online2026-07-20
You are correct — the license key you purchased is a single-device lifetime license tied to the computer it is activated on. It is not transferable to another computer. If you get a new PC in the future, you would need to purchase a new license. That said, because you were able to purchase this license at a fraction of the price of a new official Microsoft license, it remains an excellent value and a very good deal for activating your current device. We stand by our 100% activation guarantee. If you experience any issues activating the key on your current computer, please reply with your order number and the error message (if any), and we will help you resolve it immediately.
As always top shelf tech support
As always top shelf tech support. Best you could ask for!
Cheap price and very good service
Cheap price, real gentlman support, as fast to give an answers. Trust saler. I bought many software in the past with always the same quality of service. Great! Long life to them!
Great customer support
Great customer support- they resolved my problem with great speed and efficiency.
Quick and Helpful
I had a great experience with this company. After purchasing the software, I ran into a small issue and reached out via email. Their response was quick and helpful, with clear instructions on how to fix the problem. I followed their guidance and everything was resolved right away. Really impressed with the fast and effective support!
Product registration recovery
Running the 'Repair' process deleted my Office Product registration. The PC Sales Online support staff went 'above and beyond' to help me reactivate my Office install.
PC Sales is Great
PC Sales is Great! I had to update my Microsoft office and PC Sales had what i wanted for very reasonable $ and after I purchase the software the support staff help me set it up! Thanks again PC Sales
Customer service was spot on with…
Customer service was spot on with helping resolve my issue . thanks again.
PCSalesOnline delivered the product for Operating system upgrade
PCSalesOnline delivered the product for my Windows 11 Professional installation and support fixed any tinks that had after installation and activation. This is not the first time I did business with them. A relative of mine upgraded from Windows 7 to Windows 10 Professional and her PC actually worked better
I purchased the Office software from…
I purchased the Office software from this seller at a very competitive price, and the activation worked initially without issues. It is highly recommended
I had problems downloading and…
I had problems downloading and activating the software. Told them about it and they fixed all immediately. I was surprised anyone would spend this much time and so quickly. Great people.
Support for the win
Prices are great - and I have purchased a lot of software here - but support for the win. I have used this site quite a few times and never needed support until today. Being deaf the chat feature was FAST and helpful. But what was extra great was they offered to complete my call to Microsoft and did so in minutes. Five stars Garry.
Customer service was responsive and…
Customer service was responsive and quick. My issue was resolved relatively easily and they kept with it until it was solved.
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