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Electronics & Technology

PC Sales Online

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201 reviews

4.8201 reviews
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About PC Sales Online

Data updated
Website
pcsalesonline.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
92 reviews
Replies to negative
88% (7/8)
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About this business

Friendly and helpful customer support advisors.pcsalesonline guarantee to support customers through the software installation and activation process.

Written by the business, not verified by us.

Is PC Sales Online legit?

PC Sales Online (pcsalesonline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat and exceptionally helpful staff who patiently guide buyers step-by-step through difficult software installations and downloads. People consistently appreciate the extremely quick response times and highly efficient technical support when resolving any unexpected activation or download problems. However, some reviewers were not happy with activation keys occasionally showing errors or requiring extra phone authorization due to strict licensing limitations. Consumers additionally noted that certain software keys may trigger error messages, or that purchased licenses cannot be transferred easily to new computers without buying fresh copies.

Auto-generated from all reviews of this business. For reference only.

What people say

M
Mark B · 4 reviews · Experienced 2025-09-05 ·

An amazing job by our tech, Star

Star, the tech, took the time and patience to guide us through a troublesome install. She is amazing!! Thank you PC Online Sales

S
Sasa Milivojevic · 1 review · Experienced 2025-09-05 ·

I have always had a great experience…

I have always had a great experience with PC Sales Online & today was no different. Their customer service team was responsive, knowledgeable, and genuinely committed to resolving my issue quickly and professionally. From activation support to follow-up communication, they exceeded expectations at every step. It’s rare to find such reliable and courteous service. PC Sales Online has earned my trust and recommendation.

M
Mario Quesada · 1 review · Experienced 2025-09-03 ·

I simply got the software I wanted for…

I simply got the software I wanted for a good price and it was successfully installed and functioning.

R
Raymond Hart · 2 reviews · Experienced 2025-08-30 ·

Excellent service

Outstanding job of making the download experience easy and understandable. I have purchased this same product from other venders and frankly was extremely disappointed in their customer service.

G
Gary Sofia · 1 review · Experienced 2025-08-27 ·

Full SW rebuild

Through my own fault, I corrupted my boot sw and had to do a full install. I was happy that PC Sales was able to help me restore my MS Office w/o buying a new license... since I had the same HW, it was just a SW issue. I will continue to use your website when we need OS and MS products. Thanks!

D
David Rasmussen · 2 reviews · Experienced 2025-08-26 ·

Very quick response and solution

Very quick response and solution. I have purchased from PC Sales online many times and they never disappoint.

J
John · 1 review · Experienced 2025-08-20 ·

Fixed installation

E
Eric Rahn · 3 reviews · Experienced 2025-08-19 ·

Excellent product

Excellent product! Just be aware that the Windows product keys come from scrapped PCs, and Will need to be activated via phone!

S
Steve Po · 1 review · Experienced 2025-08-20 ·

Garry and Kathleen were super helpful

Garry and Kathleen were super helpful. Stayed with me until the issue was solved and the application I bought from them worked. Kudos guys !!

I
Irv WoelfleUnited States · 2 reviews · Experienced 2025-08-19 ·

The price & support was excellent!

The price was excellent for a Windows product with all that be said about Window (good & some not so good). Product was exactly as represented with very good installation instructions for anyone who needs them. Phone support was also excellent. Everything that a person would hope have in making a purchase!

P
Peter Dodson · 1 review · Experienced 2025-08-16 ·

Very happy with my software purchase.

Very happy with my software purchase. This was my first time purchasing from PC Sales Online. The price for the Visio Pro was too good to pass up. I had trouble with installation right off the bat. Online chat support was very quick to respond. The installation instructions implied I was going to install MS Office. I already have MS Office 365, I just wanted Visio Pro 2019. I was told by chat support that is just how the installation of the software starts. I then had error messages because I did not fully understand the instructions, my fault for not reading them thoroughly first. I was told by chat support I had to uninstall my Office 365 first then proceed with the install and then reinstall Office 365. I got really nervous now, but the chat support was helpful with the first part. I uninstalled Office 365 but then when I tried to install Visio Pro an error message that the key was used too many times. Contacted MS and that was not pleasant, got thrown out of the loop and had to start over. I was given another key to use. That one worked, but then the install took longer than I expected (probably my internet provider connection). Now I had to get my Office 365 back. I contacted online chat again and finally told to go to MS store and download my Office 365. That worked! Overall, if I were more computer savvy this would have been a lot less stressful. I am very satisfied with my purchase and with PC Sales Online and their support team.

J
Jerry Griffith · 8 reviews · Experienced 2025-08-12 ·

rip off they just send you to Microsoft…

rip off they just send you to Microsoft were you can download for free.

Reply from PC Sales Online2026-07-20

To clarify: the software itself is owned by Microsoft, and yes, you can download the installer for free directly from their website. However, what you purchased from us is the official activation license key required to legally activate and use the full version of the software. This license key cannot be obtained for free from Microsoft. Without a valid key, the software remains in trial mode or will not activate properly. The key we provided grants you the legal right to use the product beyond any trial limitations. We guarantee a 100% activation rate for our keys. If you're encountering any issues activating with the key we sent, please reply with your order number and the exact error message you're seeing. We'll assist you right away to ensure successful activation. We're here to help resolve this for you quickly.

J
John Fung · 1 review · Experienced 2025-08-03 ·

Product key failed to work the 1st…

Product key failed to work the 1st time, I contacted them and they gave me a replacement key and it worked as described., save me a lot$$ I will buy them from them again

N
Nabeel Masood · 2 reviews · Experienced 2025-08-04 ·

AMAZING

Greey is amazing service provider

M
Michael LeClair · 1 review · Experienced 2025-07-31 ·

Great Customer Service Support

Software packages were exactly what I needed, I had an installation issue that was really my own fault, but their support team helped me thru it and also helped with activations, support was outstanding, timely and courteous. Best customer support I have ever had in dealing with a software provider over many years, will definitely look to them in the future.

J
Joseph Faddoul · 2 reviews · Experienced 2025-07-30 ·

I had trouble with my key and they…

I had trouble with my key and they fixed it right away and did all the work for me. I've used PC Sales many times and I'll keep using them.

K
Kevin Adams · 1 review · Experienced 2025-07-27 ·

Fast (and accurate) solution to problem.

1. Extremely rapid response. 2. Clear instructions. 3. Screenshots to illustrate steps.

G
GeekGirl · 1 review · Experienced 2025-07-27 ·

Happy customer

The price for the software and it worked.

M
Mark H · 1 review · Experienced 2025-07-25 ·

Great service!

Great service!! Great prices!!

T
Trey Meyer · 1 review · Experienced 2025-07-24 ·

I was having trouble activating a new…

I was having trouble activating a new version of Windows. I contacted PC Sales Online via their chat function. It took several steps and restarts, but we finally figured it out. EXTREMELY prompt and helpful. Thank you!

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