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Electronics & Technology

PC Sales Online

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201 reviews

4.8201 reviews
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About PC Sales Online

Data updated
Website
pcsalesonline.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
92 reviews
Replies to negative
88% (7/8)
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About this business

Friendly and helpful customer support advisors.pcsalesonline guarantee to support customers through the software installation and activation process.

Written by the business, not verified by us.

Is PC Sales Online legit?

PC Sales Online (pcsalesonline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat and exceptionally helpful staff who patiently guide buyers step-by-step through difficult software installations and downloads. People consistently appreciate the extremely quick response times and highly efficient technical support when resolving any unexpected activation or download problems. However, some reviewers were not happy with activation keys occasionally showing errors or requiring extra phone authorization due to strict licensing limitations. Consumers additionally noted that certain software keys may trigger error messages, or that purchased licenses cannot be transferred easily to new computers without buying fresh copies.

Auto-generated from all reviews of this business. For reference only.

What people say

T
Tim Paterson · 2 reviews · Experienced 2025-10-27 ·

These people are the best!!!!!

They really helped me out in a jam!!!

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Edward Colmer · 1 review · Experienced 2025-10-27 ·

Professional and Quick Support

I have used other Software Download Key Suppliers in the past with mixed results. PC Sales Online is now the only place I will go for Software. Email verification's were immediately and when I did have a problem, the Technician at their (888) number was pleasant, and I was up in running within minutes.

B
Buck · 1 review · Experienced 2025-10-27 ·

A few issues, but resolved very quickly by their support team

I had a few issues while installing my software, so I emailed the PC Sales Online support team. They were extremely friendly and helpful. As a result, I was able to get my software to load properly and also got it to activate with Microsoft. I would gladly work with them again on any future project.

H
HET lover · 1 review · Experienced 2025-10-26 ·

Office 2021 conflict with Office 365

I purchased Office 2021 because I wanted a working copy of Publisher after MS retires the product next fall. The product key I received gave me an error, so I had to call to get Office activated. Sadly, it appears this update now deleted my MS Office 365 products. A few years ago, I had a computer with both Office products loaded. So far, I have not found a solution for having both 2021 and 365 on my laptop.

I
Irfan Khan · 1 review · Experienced 2025-10-22 ·

Froot

This is the best way for peoples 🥰🥰🥰🤗🥳

c
carlos · 1 review · Experienced 2025-10-18 ·

i liked the very effective and fast…

i liked the very effective and fast customer service

D
DougUnited States · 2 reviews · Experienced 2025-10-20 ·

I called with a couple questions…

I called with a couple questions regarding Windows 10 Pro (upgrading from Windows 7 Pro). I also had questions about the installation, product key and software license. The phone and online help were terrific and answered all my questions. They were both friendly & knowledgeable. Best of all Windows 10 Pro installed flawlessly and was the smoothest of all upgrades.

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Scott O · 1 review · Experienced 2025-10-17 ·

Excellent Customer Service and Techhnical Support

Excellent Customer Service! I just purchased via PC Sales online for the 2nd time. Alex, the tecnician worked diligently to get my product up and running. I highly recommend PC Online Sales.

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Informed Reviewer · 2 reviews · Experienced 2025-10-15 ·

Lee was awesome and really helped me

Lee was awesome and really helped me. It was nice to see that customer service still exists. He not only gave me a great price on the software I needed, he was very patient and stayed on chat until I had it fully installed and even was able to help activate it remotely when my pc wasn't recognizing it. It was also great that they had a one time download, something that subscription services don't do these days while they rip off the consumer with high monthly rates. I long for the days of getting a cd install disc but this was the next best thing. I'd highly recommend PC Sales Online and Lee. Tell him I thought he was great.

M
Manuel Rodriguez · 1 review · Experienced 2025-10-15 ·

My Name is Manuel

My Name is Manuel, i just completed the installation for my window11 key, after following the steps my key was activated. so i am very pleased. i give 5 stars.

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Anatoliy Borodin · 2 reviews · Experienced 2025-10-11 ·

A good experience

I’ve already contacted to PC Sales Online a year ago and was impressed with how fast and effective its Support Team works. Thanks for your help!

H
Hal M · 14 reviews · Experienced 2025-10-05 ·

They Stepped Up To The Plate For Me

My G-d, what a nightmare computer programs are for me! I lost 6 out of 9 terminals in a lightning strike last June and have spent all these weeks trying to get back up, and MS VISIO was my main bugaboo. Microsoft failed me completely and refunded my subscription. 365 just does not work with legacy engineering drawings. Then, I selected PCSALESONLINE. My own bank tried to peel me away from the deal, saying they (the bank) received numerous fraud complaints! I called PCSALES and a receptionist and I screamed at one another. I called the bank and screamed with them. Then I called PCSALES back and they ran the deal and the bank behaved. Installed the program. Reinstalled for 64bit. Went through the MS Authenticator grinder and of course it failed. Called PCSALES again, and they stepped up to the plate for me. They walked me through the install. The next day I pushed a wrong key and VISIO ran behind some bushes and hid. Called PCSALES again, and they walked me through, but this time using a remote conn. Have to give PCSALESONLINE.COM Six stars for all the help and all the patience. Wow. What a great outfit.

n
nick · 1 review · Experienced 2025-10-03 ·

PCSales support is second to none!

R
Rick Van Vleet · 1 review · Experienced 2025-10-02 ·

Online chat was excellent

Online chat with Star was excellent. She quickly identified the problem and also quickly provided a solution. Great experience. Very happy customer.

A
Audrone · 4 reviews · Experienced 2025-09-30 ·

I have used PC Sales Online for several…

I have used PC Sales Online for several years, and have recommended it to my friends. Needed to install Office 2019 when I replaced my laptop. Installation and activation went smoothly! It was my fastest installation to date. Thanks guys!

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Steve Jones · 2 reviews · Experienced 2025-09-12 ·

Great company and support

This was my 3rd purchase. The first 2 went perfectly. This last one gave a lot of trouble due to windows making it hard to update from windows 7 on a very old PC to windows 10. The support crew responded in a timely way and eventually found a fix that made my old computer able to download the new windows.

H
Hvactech · 2 reviews · Experienced 2025-09-14 ·

Excellent support

the help on line did not stop until I got the product activated . they stayed with me until I was all set. thanks to the support team!

D
Dorothy Bograkos · 1 review · Experienced 2025-09-15 ·

Great Service and Prices

Got a GREAT price for an older version of Office. Better than anywhere else. Needed a little installation help and the on-line support helped me work it out. Very happy I now have a "real" version of Outlook and not the "app" version.

J
Joe Thomas · 1 review · Experienced 2025-09-09 ·

Excellent Customer Service

The representative answered all of my questions and guided me step-by-step through the activation process. Even though I was not able to get the activation done by following the instructions, having someone help me was a good substitution.

I
Industrial Indexing Systems · 5 reviews · Experienced 2025-09-09 ·

Queenie absolutely ROCKED

Queenie absolutely ROCKED and smoothed out the process to install Windows Professional Plus 2021. She was clear and extremely helpful.

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