Friendly and helpful customer support advisors.pcsalesonline guarantee to support customers through the software installation and activation process.
Written by the business, not verified by us.
Is PC Sales Online legit?
PC Sales Online (pcsalesonline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat and exceptionally helpful staff who patiently guide buyers step-by-step through difficult software installations and downloads. People consistently appreciate the extremely quick response times and highly efficient technical support when resolving any unexpected activation or download problems.
However, some reviewers were not happy with activation keys occasionally showing errors or requiring extra phone authorization due to strict licensing limitations. Consumers additionally noted that certain software keys may trigger error messages, or that purchased licenses cannot be transferred easily to new computers without buying fresh copies.
Auto-generated from all reviews of this business. For reference only.
Overall a bad experience due to the fact that product sold is invalid for activation and the seller is refusing to refund the purchase after multiple email attempts pushing the customer towards Microsoft product phone activation without disclosing the terms at the moment of purchase.
Reply from PC Sales Online2026-07-20
Thank you for reaching out and for sharing your feedback. We are truly sorry to hear about your negative experience with the product activation.
We stand by our 100% activation guarantee on all products we sell. Our team is committed to ensuring every key activates successfully, and we will gladly assist you with the activation process.
Regarding your refund request: after checking our system, we have no record of any refund request submitted from your account or order. If you have already sent one, please provide the order number, transaction details, or a copy of your previous emails so we can investigate this immediately and resolve it for you.
In the meantime, to help activate your product:
Please reply with your order number and any error message you are receiving during activation.
We can guide you through the steps or escalate it directly with Microsoft if needed.
We value your business and want to turn this around into a positive experience. Please respond with the requested details, and we will prioritize your case right away.
I had the same issue with my product key being used too many times (Microsoft Office Professional Plus 2016). I used the chat and talked to a real person. Garry helped me get my Office activated. I just sent Garry one screen shot and in an instant he got the job done. Great chatting with a live agent. Thank you Garry for the great customer service.
Hello. I spent an hour just about on the upgrading to windows 10 home with agent Dan,as we chatted and he told me about the process. He was very helpful and activated my Windows for me. Fantastic! Thank you Dan. Great help!
Worked with Angel she was courteous , knowledgeable and eager to help me solve my problem.
You have some of the best customer service I have experienced. and I'm 77 years old.
I have purchased MS office licenses multiple times. The support team is very helpfull and goes to any extent to help in the activation process
I'll continue to buy from them and I also recommend it to others looking for genuine licenses and professional support specially in UAE and other GCC countries
This is the second time I have purchased a product from these guys, and both times their customer service has been outstanding! Both representatives were good natured, very helpful, and made quick work of the issues I had! I will definitely be using them again and recommending them to everyone!
I had an issue with recent purchase of Office. I called PC sale and describe my problem and they were immediately on it and problem resolved within two working days, I am very satisfied outcome as this wasn't your issue.
I thought I activated my new 2021 Office when I got a new computer but when I went to use Word it said it needed to be activated and the key I gave it was already used. So, I used PC Sales Online chat function and had it activated within minutes. This is the second time I have bought from them and I know I needed help the first time too. They are very professional, friendly and have good prices. Thank you very much!
I found ease of making purchases online at PC Sales Online. I was able to find the software I needed with friendly web pages and at very reasonable prices. I would highly recommend making your software purchases at pcsalesonline.com.
Dan was very patient and walked me step by step to successfully updating my softare license. I have never experience such excellence in tech support and will be purchasing all my future software from PC Sales.
TotalAV
My Choice Software
LifeLock
Mozio
DriverSupport | ONE
SiteGround
Tracelo
Avada Commerce