Friendly and helpful customer support advisors.pcsalesonline guarantee to support customers through the software installation and activation process.
Written by the business, not verified by us.PC Sales Online (pcsalesonline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive online chat and exceptionally helpful staff who patiently guide buyers step-by-step through difficult software installations and downloads. People consistently appreciate the extremely quick response times and highly efficient technical support when resolving any unexpected activation or download problems. However, some reviewers were not happy with activation keys occasionally showing errors or requiring extra phone authorization due to strict licensing limitations. Consumers additionally noted that certain software keys may trigger error messages, or that purchased licenses cannot be transferred easily to new computers without buying fresh copies.
Auto-generated from all reviews of this business. For reference only.The assistant came online very quickly, despite my calling at a late hour. He was very knowledgeable and friendly, listened to my descriptions of the problem and solved it quickly, taking me step-by-step through the solution. I would have had trouble figuring out what i was doing wrong myself. Thanks! Great job! 10 out of 10 stars. Happy New Year!
I purchased Office Pro 2021 and Visio from them and got the message about the product code being used to many times on activation. Their chat recommended using the phone method which worked great for Office but when I tried it for Visio I just got the spinning arrow. Alexander asked for a screenshot which I sent him and in 10 minutes he had me back up and use the online button which worked instanly. Great support!
Garry was very polite, professional and made this install easy. I don't think I would have been able to do it alone. Thanks to all involved. Rob
I am very happy with my purchase from PC Sales Online. The price was good and they worked hard to get my problem resolved. If I need anything for my computer, I will check with them first.
Oh wow! I purchased MS Access 2021 from them and had instant support through chat with issues that I encountered. Exellent customer support!
Awesome price, service and product selection. Thanks again for your quick customer service, because that is truly what sets companies apart.
"Angel" - was professional, helpful, quick, and solved my problem quickly and easily. I appreciate that a lot!
I purchased a Microsoft Office product from them. At first attempt to activate it online, the activation was denied by Microsoft because the product key had already been activated too many times. I then tried to activate using the phone method. During the call to Microsoft, the robot asked if they could send the activation link via text. I agreed, and they sent it. Using the link, I got the same denial for the same reason. I then tried the the phone activation again, but this time declined the text link. I spoke the product key numbers at the voice prompt, and this time the activation was successful. So, be sure to use the voice activation only whenever you purchase a Microsoft Office product, and your purchase will be successful.
I downloaded the product key and it did not activate my product. I reached out to the online help and they were able to help get my product licensed and working. Thank you so much to Angel, my online help consultant, who got me up and running. Very quick, and very friendly. Thank you!
Support was extremely helpful. I needed help a couple of times. Thank you so much!
I recently purchased Microsoft Office and I had an excellent experience. The website was easy to navigate, and the purchasing process was smooth and straightforward. I received my product key quickly, and activation was seamless. The software works perfectly, and I got exactly what I needed at a great price. Customer service was also very responsive when I had a small question. I highly recommend this site for anyone looking to purchase Microsoft Office or other software!
Star was EXCEPTIONAL at HELPING me with a compatibility issue I was having with WORD. She was patient and KNEW what to do in order to resolve the issue I was having. Thank you Star!
Best support from Ms. Queenie
Outstanding and speedy response. Solved my problem immediately. Couldn't be happier with the value and service from this company- I won't go anywhere else
Some minor issues - went to chat and in 2 minutes all was corrected. Very good sevice
Ordered Office home and student 2021. One of the reasons I ordered here was because they had a phone # on their website. Ordering was easy and emails came as expected. The key code did not work. Called the phone # and they called microsoft for me and activated it. While I ordered home and student I got the pro version that had other things which I thought was interesting. At the end of the day, I just wanted word and excel and it works. I am not doing office 365 and paying some monthly fee. For $30 I am happy.
Had a problem with registering the software and they fixed it right away! Good purchase! Much thanks!
same experience as others. I had an activation problem, contacted via chat, and in less than 15 minutes the problem was fixed. Great support for small purchase. I wish them the best for their business!
Purchased two windows ten license keys. Both work fine, one after a bit of a glitch that support quickly solved. Recommended!
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