I got the shipping around 3 weeks after…
I got the shipping around 3 weeks after purchase
At Personal Chic, we promise to provide you with a gift-giving experience like no other. Our commitment to quality, creativity, and customer satisfaction is at the heart of everything we do. We want every gift you purchase from us to be as unique and special as the person receiving it, and we'll do everything in our power to make sure that's the case.
Written by the business, not verified by us.Personal Chic (personalchic.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers truly love the wide variety of personalized products and design options available, making it simple to find unique and touching gifts for all kinds of special occasions. People frequently note that the website is user-friendly, and the ordering process is smooth and fun because you can preview items before purchasing. Some people were dissatisfied with product quality, pointing out specific issues like blurry photos on custom items or products not matching expectations. Additionally, a few reviewers mentioned experiencing significant delays with shipping times or having trouble receiving their packages entirely.
Auto-generated from all reviews of this business. For reference only.I got the shipping around 3 weeks after purchase
Hello, I totally had a very good experience. My package was delivered within the time that you estimated. I received my package just in time. I loved it, it’s so beautiful. You guys did a wonderful job. I will of course continue searching for things that I need in the future. I thank you so much 😀.
Dear Juana, Thank you so much for your wonderful review! We're thrilled to hear that your order arrived within the estimated delivery time and just when you needed it. It means so much to us that you loved your purchase and found it beautiful. Your kind words truly make our team's day! Thank you for choosing Personal Chic. We sincerely appreciate your support and are delighted to hear you'll be shopping with us again in the future. We look forward to creating more special gifts for you! Warm regards, Personal Chic Team
I ordered a memorial bracelet with my daughter’s picture on it. They let you see the finished product before you purchase it. It is beautiful and the price is amazing! I loved it so much I ordered one for a friend of mine!
Dear Cheryl, Thank you so much for your heartfelt review! We're truly honored that you chose Personal Chic to create such a meaningful memorial bracelet. We're delighted to hear that you loved the preview feature, the beautiful finished product, and the great value. The fact that you enjoyed it so much that you ordered another one for your friend is the highest compliment we could receive. Thank you for your trust and support. We sincerely appreciate you choosing Personal Chic and look forward to creating more meaningful keepsakes for you in the future. Warm regards, Personal Chic Team
I recently lost my nephew and these amazing bracelets have his picture and I’ll always be with you! Purchased for mom two sisters widow and two children. Thank you 🙏🏼
Dear Silas, Thank you so much for sharing your heartfelt experience with us. We are deeply sorry for the loss of your nephew. It means so much to us to know that the memorial bracelets could provide a meaningful way for your family to keep his memory close. We hope they bring comfort to his mom, sisters, widow, children, and everyone who loved him. Thank you for trusting Personal Chic during such a difficult time. We are truly honored to have been a small part of preserving his memory, and we sincerely appreciate your support. Warm regards, Personal Chic Team
Your product has been so inspiring for all of the families that I have ordered these Priceless coins of their loved ones. Even some have actually cried tears of joy. The quality is very good and product is breathtaking! The customer care team have been so helpful for me receiving the discount code for my orders in which I truly appreciate.
Dear Clifton, Thank you so much for your incredibly heartfelt review! We are truly honored to hear that our personalized coins have brought so much joy and comfort to the families who received them. Knowing that these meaningful keepsakes have even moved some recipients to tears is the greatest compliment we could receive. We're also delighted that you were pleased with the quality of the coins and the support provided by our Customer Care team. Thank you for your continued trust in Personal Chic and for choosing us to help create such precious memories. We sincerely appreciate your support and look forward to serving you again. Warm regards, Personal Chic Team
Ordered June 13. It never arrived. I requested a refund and never heard back. Don't fool yourself.. It's a scam!!! Update: They responded and said they will send a replacement and that was again 2 weeks ago no and nothing still.
I ordered the identical item previously and it was exactly what I wanted. High quality, affordable price and personalized.
Dear Linda, Thank you so much for your wonderful review! We're delighted to hear that you came back to order the same item again and that it met your expectations with its high quality, affordable price, and personalized design. Your continued trust means so much to us. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to serving you again! Warm regards, Personal Chic Team
The mug I ordered,for a friend, was amazing. It was even better then I had hoped. Thank You!!!
Dear Roberta, Thank you so much for your wonderful review! We're thrilled to hear that the mug you ordered for your friend exceeded your expectations. Knowing that you loved the final product means so much to our team. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to helping you create more meaningful gifts in the future! Warm regards, **Personal Chic Team**
My 11 yr old bought a World cup "glass" for father's day. It showed a customizable pic on a glass. What was received was something plastic in nature with a cheap sticker. Reached out to customer service and they basically said I was lying...LOL. and that they have no reason for a refund or return. Although their About US page promises high quality products and service. Bit yeah. I am the liar...LOL.
It was easy to find and the prices are reasonal
Dear Elizabeth, Thank you so much for your kind review! We're delighted to hear that you found it easy to find what you were looking for and that you were happy with our reasonable prices. We strive to make shopping simple while offering great value to our customers. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to serving you again! Warm regards, Personal Chic Team
I placed an order on June 24th and have not yet received my order or have I heard from them after sending them an email. Very poor customer service.
It’s something different I’m coming back to order a couple more for myself and my aunt and uncle I got it off Facebook share the website
Dear Lisa, Thank you so much for your wonderful review! We're thrilled to hear that you found something unique and are already planning to order more for yourself and your aunt and uncle. It also means so much to know you discovered us through Facebook and enjoyed your experience. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to creating more special gifts for you! Warm regards,
Dear Lisa, Thank you so much for your wonderful review! We're thrilled to hear that you found something unique and are already planning to order more for yourself and your aunt and uncle. It also means so much to know you discovered us through Facebook and enjoyed your experience. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to creating more special gifts for you! Warm regards, Personal Chic Team
It was easy using the site hope shipping and product. Is as good
Dear Valued Customer, Thank you so much for your review! We're delighted to hear that you found our website easy to use. We hope your order arrives soon and that you'll be just as pleased with the product as you were with the ordering experience. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to hearing your thoughts once your order arrives! Warm regards, **Personal Chic Team**
The gift arrived promptly & they loved it! It was the canvas with an uploaded photo of their baby boy . The narrative is the baby showing love & gratitude by his smile (since he can't use words yet). For first time parents, this was a touching & beautiful gift to them which in time their son will appreciate it as well when he learns to speak & see the image of himself on the canvas! His parents chose to display the gift on their living room mantle for all to see!
Dear Cecilia, Thank you so much for sharing such a beautiful and heartfelt review! We're truly touched to hear that your daughter and son-in-law loved their personalized canvas and that it arrived promptly. Knowing that this meaningful gift captured such a special moment for their growing family—and now has a place of honor on their living room mantle—means the world to us. Creating gifts that celebrate life's most precious memories is exactly why we do what we do. Thank you for letting Personal Chic be a part of this wonderful milestone. We sincerely appreciate your support and hope to help you create many more cherished memories in the future. Warm regards, **Personal Chic Team**
Please not order it, I ordered a product and the platform was not clear and my order came out wrong and I tried to get it fixed and they refused to do it, even though their website guaranteed satisfaction if there’s any issues, they refused to try to address it, I do not recommend
The ordering process was easy. The product is perfect.
Dear Valued Customer, Thank you so much for your wonderful review! We're delighted to hear that the ordering process was easy and that your product turned out perfect. Your kind words mean a lot to our team. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to serving you again! Warm regards, **Personal Chic Team**
Dear Stacey, Thank you so much for your review! We're so excited for you and can't wait for you to receive your personalized treasure. We hope it exceeds your expectations and brings you lots of joy. Thank you for choosing Personal Chic. We truly appreciate your support and look forward to hearing what you think once it arrives! Warm regards, Personal Chic Team
The large selection of options to choose for personalization. Being able to preview my choices before purchasing. Placing my order was easy. Shipped fast.
Dear Darlene, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our wide selection of personalization options, found the preview feature helpful, and had an easy ordering experience. We're also glad your order arrived quickly! Thank you for choosing Personal Chic. We truly appreciate your support and look forward to serving you again! Warm regards, Personal Chic Team
The order of the product was easy and the choices of houses, and names were clear so mistakes as avoilded.
Dear Susan, Thank you so much for your wonderful review! We're delighted to hear that you found the ordering process easy and that our personalization options were clear, making it simple to customize your gift with confidence. We truly appreciate your kind words and your support. Thank you for choosing Personal Chic—we look forward to serving you again! Warm regards, **Personal Chic Team**
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