Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html
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Is University of Phoenix legit?
University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey.
Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.
Auto-generated from all reviews of this business. For reference only.
I was torn between University of Phoenix and Arizona State for my online BS in CS. I ultimately chose University of Phoenix because it is cheaper, but after 4 completed courses? I know I made the best choice. The classes are perfectly spaced. You have time to learn without worrying about dealing with a subject or professor for an entire semester. They scheduled my program for me. This prevented the stress of signing up for classes. I (so far) have a 4.0 in my program. Course #5 (ENG 210 - Enari) is making me really work to keep it but I am successful thus far. I work full time, wife, mother a 3 year old, just bought a house, and many other obstacles that only UOPX allows the time for.
Z PeoplesUnited States · 1 review · Experienced 2026-06-24 ·
★★★★★
If I could leave zero stars
If I could leave zero stars, I would. My degree serves no purpose for my career path. Trusting my academic advisors to help me with making the right decision on the path i was advised to go in order to be able to work in education and complete my schooling in the timeframe I was aiming for have not benefited me. If you go here DO NOT get a degree in Science Management!!! Trying to secure a job in education has been so difficult to say the least and have took the certification test 3 times since I cant get a Statement of Eligibility. This has been a nightmare!!!
Reply from University of Phoenix2026-06-24
Hi Z, we’d like to support you with this as best we can. We offer several career resources to students and alumni where you can explore career pathways, access career guides, work on your resume or cover letter, and set up 1:1 appointments with a Career Advisor. Please email us directly with any additional questions or concerns at [email protected]. Thank you.
-Allie, Community Manager
I am absolutely loving my experience with the university Of Phoenix. I really appreciate how the Academic counselors and schedulers work the classes together so that information crosses over and relays to the next subject that is being taken.
After being accepted, enrolling, being a great student for 2 years, A average, Honor's Sociey, and good attendance, I was just expelled out of the clear blue, because my diploma is no longer accepted. 33 credits completed, and a 3.7 GPA! This school crushed every goal that I thought they were trying to help me reach! My appeal was denied in less than 24 hours. 6/24/26 ! Be careful with this school! Seeking counsel immediately!
Reply from University of Phoenix2026-06-24
Hi Lawanda, thank you for sharing your concerns. We understand this is a serious matter and would like the opportunity to better understand and review your concerns. We’ve shared your message with our team for review. In the meantime, please email us directly at [email protected] with any additional questions or concerns so we can follow up with you. Thank you.
-Allie, Community Manager
L
Laura MeyerUnited States · 1 review · Verified · Experienced 2026-06-24 ·
★★★★★
Loved every instructor
Loved every instructor. Love that we learn so much in just a few weeks.
M
MICHAEL O'BRIENUnited States · 1 review · Verified · Experienced 2026-06-15 ·
★★★★★
With the current courses they are…
With the current courses they are great. The cyber class professors have been great and very personal. I have been able to talk to them offline. Especially the last two classes
Q
Que HowardUnited States · 2 reviews · Verified · Experienced 2026-06-24 ·
★★★★★
I Love It Here
It has been an easy ride due to the help and instructions from the faculty.
I love the flexibility and everything is always readily accessible. The Professors and amazing very knowledgeable and outstanding.
I appreciate the consistency with the structure of the program, from assignments, communication with all staff members!
The program itself is straightforward, and while the classes were challenging, they were manageable and not overly difficult. My biggest issue was with the faculty rather than the coursework.
On multiple occasions, I was accused of academic misconduct despite completing all of my work independently and properly citing and referencing my sources. Additionally, many professors provided little to no constructive feedback on assignments; instead of explaining deficiencies or offering guidance for improvement, they would simply assign failing grades.
The grading policies also felt excessively harsh. For example, losing only 8 points on a 100-point assignment could result in not only failing the assignment but also failing the overall course grade. In my opinion, this grading structure is unreasonable and does not accurately reflect a student’s performance or effort.
Even when teaching out to the academic counselors for guidance they would only tell me to talk to my teachers and not offer any actual guidance.
Based on my experience, I would not recommend this program to others.
Reply from University of Phoenix2026-06-25
Hi JF, we appreciate you taking the time to share your thoughts, and we’d like to support you with your concerns. We’ve shared this with our internal team for review. In the meantime, if you have any additional information you’d like to provide, please email us at [email protected]. Thank you.
-Allie, Community Manager
Sue MrithujayanUnited States · 3 reviews · Verified · Experienced 2026-06-24 ·
★★★★★
University of Phoenix is not only a…
University of Phoenix is not only a University, a community in fact a family where every one cares . … This is home for me , I call it as my life support and success .Those who has a question on my level up , just look at where I went to school , how I got smart to be who I am ..
Masters of Data Science -A lot of group work assigned
The classes are relatively easy, some you can work ahead. Grading scale is sucky. Never had an A- effect my gpa so much. No 4.0 anymore. A lot of group work assigned. Group members aren’t responsive and lack accountability. They produce material that doesn’t reflect graduate level education. The professors are nice and accommodating. Haven’t had issues beyond being assigned group members that don’t do their work or literally don’t try.
I love this school! They are always there to walk me through things I may have questions about, and they make sure I understand everything I have called about before we hang up. The instructors I've had so far are very understanding and very supportive and they push us students to be our full potential.
J
JEREMY GLISPIEUnited States · 1 review · Verified · Experienced 2026-06-13 ·
★★★★★
I’m enjoying every moment while taking…
I’m enjoying every moment while taking my courses and getting the best of life going to your college
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