Achieving my Masters degree and working…
Achieving my Masters degree and working on my doctoral. They are trusting and have helped me with a scholarship of $1000. To help cover my tuition fees. Good recognizing Good. Thank God for the opportunity.
About University of Phoenix
Data updated- Website
- phoenix.edu
- Category
- Education & Training
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 97% (34/35)
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About this business
Founded in 1976, University of Phoenix became one of the first online universities designed for working adults. We offer a powerful combination of career guidance, personal support and flexible learning opportunities — all with options to help save time and money on your degree. Here, the best time for class is when it fits your schedule, so you can balance it all — work, family and school — by focusing on just one 5-to-6-week course at a time. You can discover the exciting and successful careers achieved by our alumni in our Alumni Podcast here: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html And if you want to learn more about some of our most prestigious alumni, the UOPX Alumni Luminaries, go here: https://www.phoenix.edu/alumni/luminaries.html We are accredited by the Higher Learning Commission (hlcommission.org opens in new window), which validates the University and the quality of our academic programs. Our students learn career-relevant skills from our faculty — leaders working in business, technology, healthcare, education and more — who bring a hands-on perspective and practical knowledge to the classroom. Because we know your life doesn’t stop when the sun goes down, we offer personal support and resources by phone, chat or email to encourage your success as a student and beyond. And with so many ways of staying connected to an inspired community of students just like you — who understand what it takes to keep going and can motivate you along the way — you’re never alone. As a transfer-friendly University, we accept transfer credits from over 5,000+ schools; plus, we provide students with the opportunity to have relevant experiences — everything from life experience to past jobs — evaluated for potential credit to help our students get the college credits they deserve when going back to school. Your 24/7 classroom is open. Don't just take it from us, hear what our alumni have to say about their experience at University of Phoenix on the Degrees of Success podcast: https://www.phoenix.edu/blog/alumni-chronicles/podcast.html
Written by the business, not verified by us.Is University of Phoenix legit?
University of Phoenix (phoenix.edu) has a 4.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. People really love the incredible flexibility of the online courses, which makes it remarkably easy to balance demanding full-time jobs and busy personal family schedules. Students frequently praise the exceptionally knowledgeable and supportive staff members who are always approachable, welcoming, and ready to help everyone succeed with their academic journey. Some reviewers were not happy with the financial aid department, noting unexpected loan amount changes and inconsistent guidance from academic advisors. A few other people also felt that certain instructors lacked proper responsiveness or provided frustrating assignment guidelines and rigid grading policies.
Auto-generated from all reviews of this business. For reference only.What people say
Great overall experience!
I enjoyed my time at the University of…
I enjoyed my time at the University of Phoenix. It allowed me the opportunity to continue to work while pursuing higher education. My Professors were consistent in communication and being vocal about expectations. I have two degrees from them, and would possibly get a third, however they do not offer the doctorate I want to pursue. If you have interest in returning to school, this is a solid option. Just ensure you do all of your research. -GS, MPSYCH C/O 2026
This college program has been an…the best experience
This college program has been an amazing experience. It was very flexible to my needs to be able to work full time but complete my college for bachelors and for my masters. Very friendly employees, ready to help with anything. Very knowledgeable to their duties and tasks.
The experience was phenomenal
The experience was phenomenal. I had assistance when I needed it. I had issues with only one instructor, which was great considering I had more than average. The school was excellent in providing a great educational experience.
I really like the program itself
I really like the program itself, but financial aid is always late and it is beyond frustrating.
Reply from University of Phoenix2026-06-11
Hi Jeanee', we appreciate you taking the time to leave us your feedback. We'd like to look into your situation to provide support where we can. We've escalated this to the department for further review. If you'd like to share any additional details, please send us an email to [email protected]. Thank you. -Leann, Community Manager
Great school
Very inclusive and easy to navigate. Wonderful administration
Instructors
All of the instructors were really helpful and responsive. This was unexpected after my experience with other Universities. However, one area that is lacking is the academic couselors. This person changed multiple times throughout my program and I reached multiple times and never received responses.
The instructors as well as the…
The instructors as well as the educational platform used to submit assignments, send messages and review curriculum. These all have contributed to my success at the University of Phoenix.
JaniceUnited States · 1 review · Verified · Experienced 2026-05-25 ·
From Associate Degree to MBA Success”
My experience with the University of Phoenix was positive and rewarding. I recently completed my MBA program, and I appreciated the flexibility of the online classes, which allowed me to balance my education with my personal responsibilities. The instructors were knowledgeable and provided helpful feedback on assignments. The course materials were organized, and I found the learning platform easy to navigate. I especially appreciated being able to work at my own pace while still meeting weekly deadlines. Earning my MBA was an important personal achievement, and I am proud to have completed the program. The University of Phoenix provided me with the opportunity to continue my education and reach my academic goals. I would recommend the University of Phoenix to working adults and anyone looking for a flexible way to earn a degree while managing other responsibilities.
Constantly asking me to verify my…
Constantly asking me to verify my identity, withholding funds. It’s always something. Every 6 weeks it’s something more that’s needed that’s previously been provided. This has been ongoing for nearly a year!
Reply from University of Phoenix2026-06-11
Hello Jermaia, we're extremely concerned by your comments and we take them seriously. We've followed up with our department to review your account. If you have any additional details you'd like to share, please contact us directly at [email protected]. Thank you. -Leann, Community Manager
Highly recommend
I had read mixed reviews about the University of Phoenix before starting, so I was honestly unsure at first. But my experience has been really positive. The program was organized, intentional, and much more useful than I expected. What stood out most was how applicable the coursework was to my everyday work. I was able to connect what I was learning to leadership, communication, quality improvement, evidence-based practice, and creating change in healthcare. I do think this program is what you make of it. If you take the time to engage with the material and put in the effort, there is a lot of value in it. Overall, I am glad I did not let the negative reviews decide for me. I had a great experience with the University of Phoenix and would highly recommend it.
I love UOPX
Honestly I never thought school would be something I'd ever try to complete, but the University of Phoenix made it easier as long as you stick with it and stay consistent!
Satisfied MBA graduate
The flexibility to be able to complete assignments on time but at my pace was my greatest experience. Additionally, the tools that I learned will be of good use in my personal and professional careers.
Outside of my great experience with my…
Outside of my great experience with my Program/Professors, it has been very rewarding, helpful and constructive. The financial aid program has made me Homeless. Though, I must finish strong!!
daphne sutherlunUnited States · 5 reviews · Experienced 2026-06-08 ·
I’ve been at University of Phoenix for…
I’ve been at University of Phoenix for two years as far as the classes go as good as far as when it comes to your financial aid if he goes there, do not expect your financial aid to be there when it’s supposed to. It’s already weird that they distributed it after every class instead of like normal colleges do first second they have their money but now they’re saying there is a system down our system reboot or something is always going wrong. People depend on that money when you say you’re gonna disperse it you need to you don’t give it to us when you say you’re going to get your paycheck when you’re supposed to people depend on that money to live on that’s what it’s for on here. We are people are waiting weeks two weeks and still haven’t received their money like they were supposed to. This is a problem and from the research I’ve done is not the first time.
Reply from University of Phoenix2026-06-11
Hello Daphne, we're concerned by your comments and we'd like to look into this right away. We've followed up with the department to review your account. If you'd like to share any additional details, please contact us at [email protected]. Thank you. -Leann, Community Manager
Linda CzarneckiUnited States · 1 review · Experienced 2026-03-09 ·
I’m former student of the university of…
I’m former student of the university of Phoenix. I will not recommend it at all. I’m pretty sure there are other universities that are much better than this university. Not all the professors are responsible and professional. Don’t do it. Find another university.
Reply from University of Phoenix2026-06-05
Hi Linda, we’re saddened to hear this was your experience. We’d appreciate the opportunity to learn more and better understand your concerns. Please email us at [email protected]. Thank you. -Allie, Community Manager
The curriculum is tailored towards…
The curriculum is tailored towards making sure you have practical experience that can help you excel on a job
The program was easy to follow and it…
The program was easy to follow and it fit well i to my complex schedule as a full time employee and mother. I would highly recommend the school and their programs to anyone seeking to obtain a higher education.
Amazing support
Amazing support, both in amd outside of the classroom. Programs developed with the working adult student in mind.
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