Easy to use coupon that actually…
Easy to use coupon that actually worked. Now we will see if shipping is quick. If it is I will update to 5 stars :)
About Planet Beauty
Data updated- Website
- planetbeauty.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 38% (15/39)
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About this business
When Planet Beauty opened in sunny Newport Beach, California in 1992, we didn’t agree with the definition of a beauty retailer. Rows of little beauty counters crowded inside busy department stores surrounded by mazes of packed parking lots…mega-mall monotony. This was not our definition of beauty. So, we decided to create a curated beauty haven in convenient neighborhood locations.We provided professional beauty brands as well as trending products and innovative newcomers.We developed a structured educational program to ensure the best and the brightest beauty advisors in our stores. And we decided we were going to have our own definition of beauty. And for over 25 years, we’ve done just that. 37 locations and a successful website later, we deliver more than just the best in makeup, skincare, haircare, styling tools, bath and fragrance. We redefined what beauty means to us, and most importantly, to you.
Is Planet Beauty legit?
Planet Beauty (planetbeauty.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 38% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company, pointing out seamless interactions and overall satisfaction. Consumers frequently mention that the website is exceptionally easy to navigate, allowing them to quickly discover and purchase desired items without any hassle. People also love the extensive product selection and incredible pricing, noting that the deals available are consistently better than those found elsewhere. Some reviewers were not happy with promotional offers, explaining that discount codes frequently failed to work or that promised reductions were not properly honored at checkout. Additionally, a few shoppers reported frustrating issues regarding their orders, mentioning unexpected shipping delays or receiving incorrect items instead of what they actually purchased.
Auto-generated from all reviews of this business. For reference only.What people say
you promised me 20% off and then didnt…
you promised me 20% off and then didnt deliver!
I’m handicapped I can’t write long…
I’m handicapped I can’t write long paragraphs
I love this company!
I love this company!! Great job!
First time ordering and website was…
First time ordering and website was easy. Thx for the discount.
Nice bubble baths.
Could not find the discount code to use…
Could not find the discount code to use after signing up. Had to Google to find a 20% code that would work
I was five cents short on getting free…
I was five cents short on getting free shipping and I couldn’t find anything else I wanted so I ended up paying for shipping. Most things I looked at were going to be way more than the shipping. I wish you sold some lesser priced items for instances like this.
Great product! It works!
I love the product and your price was better than the product website.
Easy ordering and free shipping
The price was right
The price was right, easy to order, instant confirmation.
Received order correctly and quickly.
Excellent sale price
Excellent sale price, easy to navigate and purchase
Have not received the purchase or even…
Have not received the purchase or even an e mail regarding shipping or where in transit it is
It was easy to order
Easy to order
Easy to order Product is the best
Leroy BeaulierUnited States · 2 reviews · Verified · Experienced 2026-06-07 ·
The product page should list the bottle…
The product page should list the bottle sizes. I’m judging the size based on the picture, but having it mentioned in the description for reassurance would have been nice.
The store was closed when I arrived to pick up an online order
Although the order was processed and ready quickly, which I appreciated, when I arrived at the store to pick my order up the door was locked. The hours posted by the door said 10 - 7 and it was slightly after 2:00 pm. The lights were on. I waited a few minutes then called the store. I was told “we’re on break” and that someone would be up in a couple of minutes. A woman came to the door shortly thereafter, unlocked the door to hand me my order, asked to see my order confirmation email, then closed the door. The customer service was lacking as she seemed annoyed I was there. I had wanted to buy another skin product but since the store was apparently closed I took my item ordered online and went on my way. If the store is going to be closed mid day for employee breaks that’s should be included in the posted hours.
It had 5 star reviews
It had 5 star reviews, I had a similar model b4 and loved it, and want an upgrade. Very.good product
I havent gotten my product nor a refund…
I havent gotten my product nor a refund yet. Its been almost 2 months......
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